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O2 network down, an...
 

[Closed] O2 network down, anyone else effected?

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Mine is now switching between full signal and searching.


 
Posted : 12/07/2012 7:00 am
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mines off again.. recieved 6 incomplete texts through the night and then the reception died again about an hour ago.. you d think from thier (02) website that nothing was wrong.. O2 O no


 
Posted : 12/07/2012 7:51 am
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My wife's 2 O2 phones (one work one personal both no signal this morning.

They seem to have been alternating havign reception since yesterday.


 
Posted : 12/07/2012 7:53 am
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[quote=peteimpreza said]Mine is now switching between full signal and searching.

Mine's doing this also now.


 
Posted : 12/07/2012 7:59 am
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Mine was off most of yesterday afternoon but is back to normal this morning and working. Looks like its slowly getting fixed although the service page doesn't state its all fixed!


 
Posted : 12/07/2012 8:10 am
 nbt
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Didn't notice any problems with mine yesterday, but Mrs NBT had a long walk home after ripping out a valve from her inner tube then the replacement going flat (the valve had gone on that too, I found out later, must have a bad batch as that's the fourth in the past few months). SHe'd tried to call me but had no service 🙁


 
Posted : 12/07/2012 8:15 am
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my business is ****ed.. we have 3 O2 phones and cant recieve or make calls, the landline is switched direct to the mobiles.. just used my daughters mobile to send 130 texts to my best customers advising them of her contact details..assuming that thier also not O2.. who ll pay for this mess??


 
Posted : 12/07/2012 8:21 am
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If you shut down 3G you should get a signal, all our work mobiles are O2 here caused plenty of hassle.


 
Posted : 12/07/2012 9:05 am
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First a bank gets hit then a mobile firm.
Any second now someone with a white Persian cat and a wonky eye is going to be holding the Olympic telly to ransom.


 
Posted : 12/07/2012 9:09 am
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Thanks for the 3g tip Danny79.

Half my staff have no service and the other half are claiming not to to have a quiet couple of days!!

I shall now instruct them all to turn 3G off and then route my most tiresome customers to those I suspect have been bluffing.


 
Posted : 12/07/2012 9:11 am
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Mine is OK now after turning off and then on again (as per latest O2 guidance on their website).


 
Posted : 12/07/2012 9:17 am
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If I pay monthly, cn I claim bak for the days lost use to their incompetence?

That would equate to just under 50p a day!


 
Posted : 12/07/2012 9:21 am
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Mine was fine this morning until about 8.30.

Suspiciously 8.30 was the time they said they had fixed the 2G network. No amount of turning on and off or disabling 3G or all data will fix it.

And I bank with Natwest. Is it personal!


 
Posted : 12/07/2012 9:26 am
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Mine wouldnt work with the 3g off switch so tried turning cellular data off too that seemed to fix it.

Ive been having loads of problems with o2 data recently in my area and rang o2 to discuss leaving contract early, they wanted £280 up front to leave.

Wonder what compensation if any O2 will give its customers.


 
Posted : 12/07/2012 9:30 am
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Yep, what Carbon said. Turn 3G off, turn data roaming off. Switch the phone off then back on again and it should then work.

Perhaps the bloke I've been trying to get hold of at work hasn't been ignoring me for the last 2 days.


 
Posted : 12/07/2012 9:33 am
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Mine was fine yesterday, woke up this morning and nadda. =/


 
Posted : 12/07/2012 9:35 am
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this just isnt good enough.

ive got two important bikey parcels on route this morning and the only way to contact my stepson, so make sure he wakes up, is via his O2 mobile.

ive sent him an email to tell him to turn off the 3G, but if he wakes up, he will aim for the PS3, not his GMail account....


 
Posted : 12/07/2012 9:42 am
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Our spare mobile is 10 years old and really basic. Full bar service.


 
Posted : 12/07/2012 9:46 am
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Not amsued. Phone is finally back up and the first text I get from O2 is a message telling me what my bill is this month.


 
Posted : 12/07/2012 10:08 am
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pmsl @ jfletch 🙂

GiffGaff still flakey here in Hendon


 
Posted : 12/07/2012 10:11 am
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Still not 100% now, just switched my iPhone to 2G and it seems to work, was registered on 3G but couldn't send any txts....


 
Posted : 12/07/2012 10:12 am
 beej
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Anyone know what's caused this within the O2 network?

SGSN? HLR? SCCPs?


 
Posted : 12/07/2012 10:15 am
 DrP
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Oddly - I had no phone signal to make calls/text, but was receiving emails fine!!!
And No, wasn't connected to a wifi network....

DrP


 
Posted : 12/07/2012 10:32 am
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A lesson from the future that you can't always relay on electronic networks. Keeping your old, unlocked phone with a prepay SIM from Vodafone or Orange may be wise idea.


 
Posted : 12/07/2012 10:36 am
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I seem to have signal back again now 🙂


 
Posted : 12/07/2012 10:41 am
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stupid o2 network probs got me in so much trouble last night!

Wife texts: are you home?
I text: yup (message pending)
20 mins later i look at my phone, no messages, and my previous seems to still be pending, so i resend it. 20 mins later, still nothing so I go to the pub with my mate for a quick pint in the sun, get my phone out to show him a pic and notice 5 missed calls and 2 new messages! Funny, didn't feel any buzzes from the phone, quick check reveals that mrs meehaja actually answered my first yup straight away with "will you pick me up from my parents" I've then resent my "yup" and then gone to the pub instead.

Fortunately we don't have a doghouse, so I get to share bed and board with the chickens instead!


 
Posted : 12/07/2012 10:46 am
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totally random behaviour

I could get mobile data over GPRS and 3G but couldnt call out at all not sure about texts.

Showed full signal but couldnt call out. Did the off/on 3g thing now put 3g back on and ive full signal again and can call. Looks like a complete resolution.

I'd have thought that the decommisioning of a number which is what people are saying is what happened would of affected my mobile data but it didnt.

Not sure about receiving calls as i didnt test that.


 
Posted : 12/07/2012 11:00 am
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[grammar nazi]

'[b]a[/b]ffected'

[/grammar nazi]

I'm on Giffgaff and didn't even notice the service was down until seeing it on here just before lunch today. Call me Mr Popular.


 
Posted : 12/07/2012 12:22 pm
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