New House - Broadba...
 

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[Closed] New House - Broadband & Telephones

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Posts: 6867
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Topic starter
 

Finally got a moving date for our new house and I have been reliably informed by the builder that it is connected to BT fibre network. It's a new house, has a postcode but is not actually a registered address (yet).

Attempted to call BT to try and get things moving to be informed that we effectively they can't do anything until the property is registered with Royal Mail and then connected by Openreach before anything else can happen.

Anyone prepared to school me in how it actually works? I've already got the feeling that a 4G data connection is going to be helluva lot easier...


 
Posted : 02/06/2021 3:19 pm
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A couple of different friends had this moving into new builds, you know where they’re still building the neighbours. First just waited it out, had unlimited mobile and good connection. The other spent an awful lot of effort chasing BT/Openreach including the email to the chairman (have the address assuming it’s still Gavin Patterson if you need it) thing. In the end they got connected, both approaches took about the same amount of time.


 
Posted : 02/06/2021 3:42 pm
Posts: 435
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If there's 4 or 5G then this could be your best bet:

http://www.three.co.uk/store/broadband/home-broadband


 
Posted : 02/06/2021 4:30 pm
Posts: 6867
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Topic starter
 

I've already got 4G broadband kit, including an aerial so have a temporary fix, but it is a single wifi router with limited position options due to short cable to the aerial. I've got ethernet cabling throughout the house connected back to a BT box outside, but I need them to connect me to their network....


 
Posted : 02/06/2021 5:18 pm
 nbt
Posts: 12406
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if you have ethernet cabling in the house, can you not connect your router to that? Or do you mean you need to put the aerial in a location which means the route is not near the ethernet?


 
Posted : 02/06/2021 5:33 pm