Hi, I am running a few days behind on emails and orders at the moment.
Tuesday afternoon my mum and dad had a House fire, both ok but most of their downstairs is pretty badly smoke damaged. nFirte caused by a faulty Leaf Blower that set alight in their garage, Fire service took 4 minutes to get there ( they were teaching in a local school) - they said another 10 and the whole house would have gone up.
I currently have my Mum in a Nursing home nearly 30 miles away and my Dad was admitted to hospital late last night with bad chest pains.
The last few days have become abit of a blur now, and with last night as well... but I will try and get through emails and orders while I can when I can.
Smudge
Smudge.
Sorry to learn of this. Best wishes to Team Smudge at this time. Give the orders, etc, the priority they deserve, ie, 2nd to getting your family sorted.
All the best mate.
Will hold off my enquiry for a couple weeks so I dont add to the burden
Good luck getting everything sorted out, but I dof my cap at good customer service by issuing the update.
Shit! Hope your folks are ok
Hi Smudge, sorry to hear about your parents, best wishes for a speedy recovery for all.
Ben
thank goodness they are OK - best wishes for their recovery and getting housing sorted
All the best for getting it sorted. Glad the folks are ok.
To all waiting to place orders, hang in there, Smudge does provide excellent service and fantastic lights.
orders second buddie folk will understand, you only have on set of parents enough said.
I do have another order for you but hey there is no rush so I will keep it in my back pocket for you for a later date
I wish your folks all the best
SD
Smudge has the best customer service so hang in for him.
All the best smudge, hope everyone is ok...
Kind regards from me and massive props for excellent customer service in the past.
take it easy - hope everything works out OK
Smudge service plus a few days is still good service.
Sorry to hear that Smudge, best wishes to all. Don't worry about orders, all your many satisfied customers will understand.
Best wishes Smudge, MTB 'ers smudges service is the best, lets hope his life gets back to normal and nobody is too traumatised by the fire ,ggod luck Smudge .Trev
Well, I ordered a Lumenator on Monday afternoon and got it this morning.
Was quite happy to wait a while longer, given what's happened, so pretty surprised and impressed it's here. (Still waiting for bike stuff I ordered last week from somewhere else!)
Thanks Smudge, I hope all's going as well as it can with the house and the folks.
All the best,
Ed
I'm sorry to hear it, Mark. First the flu and now this. 🙁 I hope your folks are fine and everything gets sorted.
My mum passed away yesterday in Hospital, so happy she waited for me to get dad and she peacefully drifted away with us her holding her hands.
So please anyone emailing or orders placed please bear with me, I will get through them.
Smudge
Sorry to hear that 🙁