[Closed] MIS FUEL

TBH, I amazed that you couldn't tell the difference while driving it. I've also never seen a diesel (I've owned/driven more than a dozen) which didn't have a sticker in the fuel cap area.
And why would you assume it was petrol?

thanks druidh.. I assumed it was petrol cuz no one said otherwise, no stickers and no it didn't sound (engine noise or performance ) like a diesel

now then if you want to kick me...line up.. but I was really looking for helpful info at this point..

the kick me thread is next.

Turn around then.... 😀

Best case scenario? You pay whatever the excess is on the hire agreement. Enterprises (unless you chose the reducer waiver) is about £600!! 😥

Cancel your credit card now before they dish out summary justice **

You can start arguing later whether or not & how much you owe

** not entirely sure this will stop them charging against it though

EDIT: have you got signed paperwork from them accepting the car back in good condition?

unfortunately, somewhere on the rental agreement it probably says what the fuel is - in the car description. I don't think 'i assumed it was just petrol' will do... most new cars sold these days in the UK are diesel (i read somewhere).

what was the car? Also surprised there wasn't a sticker/mark on the filler cap or hatch indicating diesel.

Normally tells you on the key ring when I've had hire cars these days what fuel it is.

Or there's always badges on the back which give it away e.g. TDi, CDI etc.

I guess you owe the insurance excess...time to dig out the hire agreement and read the small print!

I don't have a signed return agreement as I dropped the car at the airport and dropped the keys in a box.. the desk was unattended.

there is a tick box on the rental agreement that says it is diesel.. but here is the kick...the airline lost our luggage so I was off attending to that while mrs. did the paperwork. I however am the renter ( credit card name ) and sole driver so "I" was not informed properly ( I believe )

and again.. no tag on key fob, no tag no dash, no tag no fuel filler to say diesel.

and... mrs. takes happy pills to fly...she has a profound fear of flying...you could tell her anything on a "flight day" and she wouldnt remember boo the next day.

"hon, remember the twins, ya.. the Swedish blondes at Gatwick..."

Normally you can tell by the size of the fuel filler i.e. you cannot put diesel in a petrol car as the nozzle won't fit but unfortunately diesel will go in a petrol...oh

Not sure that 'not being informed properly' is good enough for the hire company!

Dispute it. HONESTLY- whose to say a staff member didnt misfuel the car after you had dropped off?

sharkey.. it may be... "supply of goods and services act" of 1982... yada yada yada... something something.. duty of supplier to provide info with reasonable care and yada yada..

bro in law just sent that.. it might help.

Dispute it. HONESTLY- whose to say a staff member didnt misfuel the car after you had dropped off?

"who's to say?" proves precisely nothing.

I knew someone who had a the petrol car in green and the diesel in black.

No problems after that.

I think I've pretty much already admitted to misfueling ( depends if they record phone calls ) the dispute now will have to be did I know it was a diesel..and I say they failed to inform me by ANY method.

can I help it if I am naturally stooopid?

thats my defense your honour,.

Ignorance isn't an alibi

Unless you're an MP of course

that helps wozza... thanks, no really.

It's amazing these days how often it's everyone else responsibility but the person who ****ed up.

druid.. this case ( as well as MP s ) ignorance MAY be an alibi.. they had a duty to inform me ( again as I believe ) .. time will tell..

stay tuned.

dooosuk... yes I fugged up...but I ain't buying a new car for Avis when I believe there is shared negligence.

I guess their arguement could be, well they didn't tell you it was unleaded either, so why did you just assume?

dooosuk:

It's amazing these days how often it's everyone eles responsibility but the person who ****ed up.

Amen Brother.

The OP had a mare, so they need to just take the hit in my very humble opinion.

Most rentals I have had that were diesel had a sticker on the fuel filler cap or flap to that effect . not sure how to check whether any others they might have do but if yours didn't (and again how do you prove it if it does now...) you may have a get out.

So your telling me diesel filler caps dont have diesel written inside the filler flap OR on the cap itself? Rubbish.

my renault doesn't hora.

wwaswas:

my renault doesn't hora.

Probably a petrol one then 😉

its going to cost you your excess, as it needs to be drained, and if you are unlucky it will have knackered the pumps and filters.

You can squirm as much as you like but effectively, you made a mistake, so you have to pay for it to be fixed.

As has been said before. Find out the excess and that is what you are going to have to pay.

If you had crashed the car, would you try to get out of it by saying Avis didnt tell you how to drive the thing? It is the drivers responsibility to be competant enough to check a car. You should be able to tell if the tyres are legal, how to top up fluids etc etc, its part of the test. YOU should have asked what fuel if you were unsure.

Its a horrible mistake to make but its your mistake, accept it and deal with it.

Jamie - well it sounds like a diesel now 😉

Yet another "hey STW, I seriously ****ed up, I know it, AVIS know it, in fact we all know it but is there some way I can weasel out of it?" thread.

And we wonder why noone seems to take responsibility anymore.

So, you manage to put the fault back on to the person at the desk who didn't tell you to wear sunglasses with "DIESEL" written across the lens...and hey ho, that person gets the sack, goes onto some other forum, tells his or her story about some bloke who managed to blame him/her for not telling him which fuel to use. How do you think those people would suggest dealing with you? Bommbers? Wee? Shoes?

Pay up...it's your mess.

As has been said before. Find out the excess and that is what you are going to have to pay.

If you had crashed the car, would you try to get out of it by saying Avis didnt tell you how to drive the thing? It is the drivers responsibility to be competant enough to check a car. You should be able to tell if the tyres are legal, how to top up fluids etc etc, its part of the test. YOU should have asked what fuel if you were unsure.

Its a horrible mistake to make but its your mistake, accept it and deal with it.

Spot on.

There's a good chance that the fuel type will be printed on the rental agreement (which you would have signed), as well as on the key fob and somewhere around the filler. I imagine that Avis would also have given you the option to 'buy' a tank of fuel when you collected the car, allowing you to return it empty/part empty, and negating the need for you to fill it up at all.

If any or all of the above were true (and I'd be surprised if at least one wasn't) then I'd imagine they'd have pretty strong argument to justify that they had provided the necessary information, and given you a get-out if you had been in any doubt (by not having to re-fuel). Probably stronger than your argument that they didn't tell you.

I reckon that there's a pretty even split for rental cars between petrol and diesel in the UK/Europe, so it's pretty dangerous to assume either one way or the other.

The thing is - the OP admits it was his fault but felt he had mitigating circumstances and wanted to know what his liability may be in his specific circumstances.

But, as usual, some members love to attack like a pack of dogs before actually considering what is being asked.

What mitigating circumstances.

Sorry if my post came across as an attack, it wasnt meant that way.

[i]that helps wozza... thanks, no really. [/i]

My mate got a brown car... i'll leave the rest up to your imagination.

What mitigating circumstances.

Don't get me wrong - I am not saying he is right (or wrong), but he does feel he might have mitigating circumstances and is asking for opinions on it.

I simply feel several people have completely misunderstood what he orignally asked.

mastiles_fanylion:

The thing is - the OP admits it was his fault but felt he had mitigating circumstances and wanted to know what his liability may be in his specific circumstances.

But, as usual, some members love to attack like a pack of dogs before actually considering what is being asked.

If by attacking you mean people stating that his mitigating circumstances probably will not stand up to the scrutiny AVIS will apply then its still no.

That is fair enough - perhaps he doesn't have a case but he DID accept it was his fault and was merely asking the question.

Never mind ehh?

[img] [/img]

How much petrol did you put in?
How much diesel was already in the tank?

Unless it was mostly petrol - you stand a good chance that nothing is damaged but I suspect Avis may want to milk it for all its worth.

Do you have any other car or credit card insurance that may cover it?

Again, unless you were specifically told it was a petrol car, I can't see how your defense of 'I wasn't told it was a diesel' can hold.

OK… time for just a general message…. as said in my original post ( I think ) …yes I screwed up…. and yes I should, and most almost certainly will have to pay for my mistake, and yes if you re’read my original post I was looking for information as to what my liability might be.

Do I think I should have been issued dark glasses with “DIESEL” written on the inside ( no , although I do think they would be pretty fashionable ) or that I should be hand held thru every transaction…. No… but I do think in any rental agreement the vendor has a certain responsibility to inform.

I drive a petrol car here so my first nature is to go to a petrol pump. In every other instance where I have rented a car and that car has been diesel, I have been informed of that ( I wasn’t ) , or there have been visible warnings to the effect “hey d*ckhead, this is a diesel car”. There were none in this case.

Yes I screwed up

, and yes I am probably going to get stuck with some damages, but again, I do not believe I should be shouldered with 100% of those damages for the reason I state and I was trying to find out from the good folk of the STW massive what those damages might be.

And Mastilles_ F, thanks

dooosuk.. I wasnt told it was a petrol.. nor was I told it was a diesel, yet again every other time I have rented a diesel that has been pointed out ...pointed out due to this being an an too common occurrence ( I have found it ) in rental cars.