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IT Support.
Varies massively - for 'box shifting' stuff - I.E. all the value we've added is knowing the right product it's 20% I.E. will sell it for 120% of cost.
For PCs and Laptops it's 30% but that means a fresh windows install bloatware free, migrating data and whatever else.
On top of that it really depends on how difficult / time consuming it is and who the end user is - our charity clients get charged about half the rate of our commercial clients.
Labour is covered by our service contracts, but if it's a new project rather than support it's £75 an hour - our lowest paid apprentice get the living wage of £8.25 per hour.
It's the way the industry works, clients won't pay the true cost of what IT support costs, so we sell it at a loss and make it up selling them hardware and 'solutions'.
30 to 40% margin is what we aim for. Sometimes its much higher, sometimes much lower, especially when some of the main contractors we work for do everything in their power to not pay us, then ask for a "deal" to let payment go through. 🙄
Large multinational IT manufacturer. You'd be surprised how little money we make on a lot of products, commodity products like laptops are often sold for a genuine loss in order to generate market share. We make more profit as you move further up the complexity of the solution being offered.
Final margin across everything works out around 12-14%.
Of the mainstream tech manufacturers only Apple makes significant margin on its products
My guess is he is a rider scorned, like a woman that hates men because she was cheated on, he must have had a bad experience once in a bike shop, maybe one day when he goes on a crazed rampage he will tell us his story of sadness.
omg Miss Haversham!
I work in IT, so mark-up is infinity as ones and zeros are free.
Engineering/manufacturing for the Defence sector here -
15-20% GM on new product (sometimes a bit less if its worth going in low to win the job.
anything up to 50% on spares/service support.
omg Miss Haversham!
You might say he has [i]great expectations[/i] of his local bike shop.
Chortle chortle...