giff gaff email pro...
 

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[Closed] giff gaff email problem

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 lord
Posts: 0
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Topic starter
 

emails have stopped coming to my iphone , sky email account landing on the laptop ok but not making it to the phone , anyone else having problems ?


 
Posted : 05/01/2013 5:20 pm
Posts: 25879
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are you getting a data signal ? (3G or whatever)

... and are you allowing email to sync on the data connection ?


 
Posted : 05/01/2013 5:40 pm
Posts: 13767
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Just set up my sons new phone, no issues with giffgaff and gmail on Android. 😉


 
Posted : 05/01/2013 5:44 pm
 lord
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Topic starter
 

got wi-fi


 
Posted : 05/01/2013 5:46 pm
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I'm on giffgaff and emails coming through fine. Maybe it's a problem with your ISP or your email provider?


 
Posted : 05/01/2013 5:49 pm
 lord
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Topic starter
 

got a box on screen , cannot get mail , the mail server "imap.tools.sky.com" is not responding 🙁


 
Posted : 05/01/2013 5:54 pm
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On giffgaff too no problem here with email forwarding.


 
Posted : 05/01/2013 5:58 pm
Posts: 7546
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you may be better off asking on their message boards, they answer like wildfire on there to get kudos points or whatever.


 
Posted : 05/01/2013 7:52 pm
Posts: 9183
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1. Reset the device (Holding Home and Lock keys until the while Apple symbol appears. Retry accessing mail
2. If the above does not work. Remove the account and re-add and retry to access mail
3. Seriously if 2 does not work, retry 1


 
Posted : 05/01/2013 8:04 pm