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But despite being totally fubarded you’re managing to post.
that's only because this post is pinned and therefore easy to find, although it sometimes leads to a for sale post or the wrong page and you have to alter the url manually...
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Drac
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But despite being totally fubarded you’re managing to post.
Personally a lot less, this latest swift key thingtmakes this probably the last post from mobile or tablet for a while
<fires up mlehworld login>
dragon wrote:
Lets be honest the thing is totally fubared. Improvements in a months time, they’ll be lucky, as it’s almost a week gone and this release is geting worse not better. Someone soon is going to have to start working big shifts to pull this one back.
I have to defend them a bit here - as Drac says it's not completely broken, and whilst the changes which have happened today clearly shouldn't be being implemented on a live system (if you have two test systems you don't do that until they work...) it was only very briefly completely crippled. It's not going to suddenly get better - they have to fix one bit at a time, which might seem like it getting worse, but it's a step along the way to it working properly. I suspect people are working pretty hard and it's not necessarily the fault of the devs that they were told to implement a system which wasn't ready.
At least I hope I'm not being too optimistic there (and see I'm not always negative, the new puppy is here, we have to live with it, it's not the puppy's trainers who put down Shep).
And as edit doesn't work I'd suggest the mods either leave this thread to the developers or mod it to an inch of its life as a a bug thread with regular/daily updates from the devs
I'm replying from page 30 even though I don't think it exists
I am coming round to the new forum. Keeps one on their toes.
Its like a doorbell which you don’t know if it’ll ding when you press it, or wee all over your shoes.
3, 2, 1....
We're back in the room after Outage No2
I'd forgotten about Mlehworld!
I was going to decamp to Bikemagic but I see that forum has died!
I did look at BikeRadar forum but there are sooooooo many sub-categories.
mikewsmith wrote:
And as edit doesn’t work I’d suggest the mods either leave this thread to the developers or mod it to an inch of its life as a a bug thread with regular/daily updates from the devs
edit: belay that, they appear to have just fixed the edit button - it works now without any copy and paste faffing.
It was unstuck and there was tears if we now mod it heavily there’ll be an outrage, all bugs are reposted to IT bods as people spot them, which is now seems to be less and less.
Mark et al will update when they choose to but they are busy trying to get this sorted and doing some long days.
As long as the puppy doeesn’t Wee in your shoes.
The one thing this roll does remind me of is some years ago our payment systems provider insisted we install some silly* update or not be able to process electronic payments.
Turns out doing so caused vastly more hassle than getting everyone to pay by cheque would have even in our stone-age-non-integrated systems as the required update also required a database "upgrade" which it carried automatically as soon as we connected to it and rendered all our customer reccords inaccessible from every workstation without upgrading all of those to an OS which won't run half or legacy systems and so on.
It's still a ball ache now.
*something to do with data security at their end IIRC but they didn't let us know in advance, just "oh you need to install this update to connect as of this morning" which left us very much with a rock or hard place choice.
Mark et al will update when they choose to but they are busy trying to get this sorted and doing some long days.
Understand that one but iutsutteleavlea you guys to try and mop up. You don't get paid to do that. Having done some end user stuff for paying customers communication goes a massively long way. It doesn't actually take that long to add to a dev locked sticky once a day, you just make it a must do task as part of your progress meeting.
Bad comms leads to bad feelings.
and the current Edit Bug for me (new since the update) on Windows and Android Chrome is the edit button has no target
http://singletrackworld.com/forum/reply/edit/
Just gets you
The edit button has been fixed - yours is http://singletrackworld.com/forum/reply/9806915/edit/
edit: sorry spoke too soon - it was fixed, it's clearly broken again. That is your link though, get number from "Posted X time ago" link bottom left.
No it hasn't
http://singletrackworld.com/forum/reply/edit/
How can you get the edit button for my post? (checked across 3 devices here)
Thanks Aracer for your testing and for your comments earlier, it's appreciated.
A few people have said things along the lines of:
Maybe Mark (or someone) could give us an end-of-the-day progress report until everything is up an running. I would think that would go a long way to assuring us that the current state of affairs is genuinely temporary, and that we had every reason to be optimistic.
With my support hat here on for a moment, I'd agree that this would be a positive thing, but given the choice between regular progress updates and them getting on with actually fixing issues I'd rather they did the latter. I've been in a position where I've been working on a company-wide issue and probably a third of that downtime was caused by me having to stop and field phone calls from people going "is it working yet?"
In the absence of an official update you're just going to have to trust us, work is ongoing. I've seen a sneak preview of where the site is headed and I think you're all going to love it, this is short-term pain for long-term gain.
To paraphrase something Mark posted earlier: They've had a succession of web developers doing different things and the old site - actually, sites - were a complex nest of coding. Even minor changes were high-risk endeavours. Update plugins ("like button" for instance) simply weren't possible as they require the latest version of the codebase. Whilst it's not ideal at the moment, this step had to happen in order to get STW into a much better place to facilitate future development.
I’ve been in a position where I’ve been working on a company-wide issue and probably a third of that downtime was caused by me having to stop and field phone calls from people going “is it working yet?”
I can appreciate that Drac which is why the question was about providing one response once a day which stops a lot of people asking.
I’ve seen a sneak preview of where the site is headed and I think you’re all going to love it, this is short-term pain for long-term gain.
An idea of what short and long term is looking like would be good.
Since this mornings outage/update screen thing coming up I've got 3 new things going wrong and no idea if anything else works now.
CougarWith my support hat here on for a moment, I’d agree that this would be a positive thing, but given the choice between regular progress updates and them getting on with actually fixing issues I’d rather they did the latter.
Is Mark actually coding now? No? Then he can take an hour or so away from "managing" to compose an update for the users
still no buttons on the "reply" box here though
<span style="color: #444444; font-size: 12px; background-color: #eeeeee;">(and have worked on IT releases for 19 years* and, honestly, cannot think of a live implementation that was this shonky, at least not one that wasn’t subsequently backed out pretty sharpish)</span>
I can. I was the other side of the screen. It ended quite badly. Im sure this'll be a lot better in time.
Just tried to edit a post btw. Got taken to a page not found page complete with the steaming coffee cup.
Maybe he will, maybe he won’t.
I heard what people are saying about it would be nice to know how things are going but ultimately does it really matter. Me I’d rather they worked on fixing it, carrier doing their other daily stuff and then went home at the end of day to relax.
Bug: If you click on the last post link for this thread you don't even end up on the correct page. I ended up at page 23 (of 25)
Cougar wrote:
With my support hat here on for a moment, I’d agree that this would be a positive thing, but given the choice between regular progress updates and them getting on with actually fixing issues I’d rather they did the latter.
The devs yes, but I'm sure they're providing progress reporting to somebody (if Mark's on here providing an update that means they can get on with it without him bothering them 😉 ) Though I'm not sure the updates they could provide would mean that much to most people.
Whilst it’s not ideal at the moment, this step had to happen in order to get STW into a much better place to facilitate future development.
Just to clarify again, I'm not sure anybody is suggesting this didn't need to happen - the software devs on here are simply questioning the way it's been rolled out (I'd be surprised if you aren't yourself) and we've not had any reasonable explanation of why it hasn't been done the way we do our live releases.
I also get the coffee cup if I try to edit my post. What I was going to edit/add was that on clicking submit I ended up on page 23 again not at my submitted post.
I heard what people are saying about it would be nice to know how things are going but ultimately does it really matter.
As a paying customer it does actually matter.
As for it meaning anything a list of new features that have been deployed and some instructions on them.
OK, I think I see why I'm ending up on page 23 not 25. While the number of pages within the thread is 25, only 1 - 23 are shown on the forum listing so whatever code is running behind that page thinks that there are just 23 pages not the actual number of 25.
The two bits of code also get a different number of posts in the thread: the forum code has 920 (incorrect) while the the thread code has 985 (correct prior to this post)
On the plus side, the 'Page Not Found' page has inspired me to go and make a nice flat white instead of pretending to be working. Which I am. Pretending that is, not working.
Hi any news on getting my favourites back in my profile please? No rush just want to know if I have to start googling!!!
<span style="color: #444444; font-size: 18px; font-style: italic;">but given the choice between regular progress updates and them getting on with actually fixing issues I’d rather they did the latter.</span>
I admire you Cougar, mostly for your performance in Dusk Till Dawn, but that's a fairly limp statement. It takes a few mins to provide an update, something Mark has shown he has the ability to do. Even if it is usually a petulant poke at Zokes.
Anyway, I subscribe to the it'll be done when it's done school. It's just a fairly odd route being taken. To the point I think the GPS unit is filled with jam.
I’d like to think when it’s finished yes we can provide you with some some instructions but until it has all it’s working features that I would say it can wait.
Yup I hear as a paying customer it’s not ideal but people can post, they can read topics, there is a clumsy way to find topics you replied to and this is all for a bigger project which in time they will inform you of.
As I say maybe you will get an update on progress but again I’m not sure it’s essential too regular when you do have access to the forum and an ability to use it.
and then went home at the end of day to relax.
If it was my business I wouldn't be at home relaxing knowing what a mess this thing is in.
And yes Drac I can post, but look at the state of things; not even close to working properly.
Putting a word in inverted commas...
"Thusly"
It's borked
I’d like to think when it’s finished yes we can provide you with some some instructions but until it has all it’s working features that I would say it can wait.
Which does suggest that they didn't expect any of the new stuff to work when it was deployed.
Chuck a poll on the front page to see if the users want some kind of progress updates.
Oh. It worked here. Didn't on another thread, and also, the edit functions vapourised or something.
The forum is pretty gash now, good thing is it serves as a reminder that I wasted too much time on here some days reading shite that people post. Getting used to not visiting as often and can't say I'm missing it too much. Give it another 2 or 3 days of gashness and I think I'll be free. I'm actually getting home earlier as I finish my days work quicker!
Where's Andy Armstrong when you need him?
It’s pretty close if you ask me.
Drac wrote:
[size=12]there is a clumsy way to find topics you replied to[/size]
Is there? I know how to do it (I'm going to try and put it in the Chrome extension tonight), but it's incredibly clumsy without scripts to do it for you and I doubt most people know how. Is there a simpler way I'm missing (I'm genuinely interested before I implement the current ball-ache method)?
mikewsmith wrote:
[size=12]Which does suggest that they didn’t expect any of the new stuff to work when it was deployed.[/size]
JFDI
1000 apparently. Though I'm not sure I trust the counters.
On the plus side, not being able to get to the last post is generating lots of page clicks.
Is there? I know how to do it (I’m going to try and put it in the Chrome extension tonight), but it’s incredibly clumsy without scripts to do it for you and I doubt most people know how. Is there a simpler way I’m missing (I’m genuinely interested before I implement the current ball-ache method)?
Under your profile is a tab that shows replies created. Not exactly tricky. No idea how it worked before because I usually just look down the list of threads.
The Edit button is now fixed, BTW.
Previously it listed topic names and the last post not just yours. That was useful
Replies Created- I can't get to the thread I replied to. All I see is a list of my replies.
I’ve put the kettle on and made some tea, and got the bestest crockery out and opened the biscuit barrel..
Take a break lads..
