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crazy-legs
Full MemberProblem is that ebay (and before that Paypal) will always side with the buyer.
Myth, basically. I mean yes they're on the side of the buyer. You have to jump through hoops and do everything right as a seller to have a chance, but that's not really hard to do. Possibly it helps that I've got epic feedback and a pretty spotless account that's literally older than ebay.co.uk, but I don't really lose disputes, except if I've genuinely screwed up.
Myth, basically. I mean yes they’re on the side of the buyer. You have to jump through hoops and do everything right as a seller to have a chance, but that’s not really hard to do. Possibly it helps that I’ve got epic feedback and a pretty spotless account that’s literally older than ebay.co.uk, but I don’t really lose disputes, except if I’ve genuinely screwed up
I used to think that, until that was I’ve just been screwed by a moron and EBay/PayPal.
I’ve got a 2800+ feedback at 100%. I listed an item with good pictures and accurate description. My moron, er… buyer, bought it and tried to fit but didn’t have the mechanical skills for the task then contacted me for a refund as he claimed I’d mislead him with my description. I told him to poke it, after which he opted a dispute with PayPal, even though my payment came direct from eBay. I was afforded one picture and no text as an opportunity to defend “my case”. I lost and they told him to return it, I got an empty box back with a tracked delivery sticker on it, they took the full payment back and an additional £14 to cover the dispute costs (which later eBay refunded out of goodwill? when I phoned to complain). I also got clobbered for postage both ways despite him having it post free in combination with another item he didn’t return.
I’m rarely in a hurry to sell so I tend to go for the reverse auction approach – list as Buy It Now with immediate payment, start high and gradually reduce the price.
I have done that for years and have had years of happy selling. Before that every other sale seem to have a non paying winner and would then need to wait, relist etc,. so not worth the bother.
I also put everything in the description so no questions are ever necessary so I just delete any questions without reading as someone else will buy who doesn't ask silly questions and bothers to read description
These things make selling on eBay very stress free to me.
eBay. I was afforded one picture and no text as an opportunity to defend “my case”. I lost and they told him to return it, I got an empty box back with a tracked delivery sticker on it, they took the full payment back and an additional £14 to cover the dispute costs
If that’s accurate about the empty box, you should have ample proof from the postage weight. It has to be weighed when returned. You should be able to get PayPal to acquiesce to your request based on this. I’ve had to do this in the past.
@daffy
my employers warehouse never received empty boxes, they got potatoes, the weight of an iphone 6.
practises have changed now and boxes have to be opened now
You’ve misunderstood. I haven’t changed over from paypal because I think their fees are too high. I was sick of (what I thought were) large sums coming out of my paypal account, so when they stopped paypal and wanted my account to deal direct I declined.
It works differently now though.
Before, with ebay & paypal, ebay charged you the fees afterwards and took them from the paypal account.
Now, with ebay handling everything themselves, they just knock off all fees before sending the remainder to your bank. You're never charged anything.
Mainly cause they are too dear
Fair enough 🙂
and secondly because I didn’t want them having any connection to my bank account.
Well paypal is/was owned by ebay, so I don't really see the difference.
I’ve got an 80% off fees offer for this weekend. Time to fire up the listings.
I’ve got an 80% off fees offer for this weekend. Time to fire up the listings.
DOH! Are you just trying to wind me up?! 😜
Just sold a fridge freezer on eBay, got a little bit more than what I was expecting and eBay took 13.1%, which is about what the eBay and PayPal combined fee used to be IIRC, but if it was cash on collection you never paid the PayPal fee, whereas I’m guessing you effectively always pay it now as it’s conveniently wrapped into the eBay charge.
I’ve got to list a whole ton of bike stuff and bikes, so will follow the advise here and wait for the reduced fees listing offer. As it’s ok to pay £14 on an £89 freezer, less so on 000’s of gear and bikes.
I’ve heard of good stuff from FB marketplace, some mates selling bikes easily and quickly there. Never used it myself.
The £1 FVF or similar offers have really dried up, eh?
I'm almost considering using the shitty classifieds here instead.
I’ve tried the STW classifieds and haven’t had much luck selling, could be I’m not pitching my prices right.
The £1 FVF or similar offers have really dried up, eh?
£3 FVF or 80% off FVF almost exactly every two weeks this year. Probably due this weekend - check your ebay message inbox Friday AM.
I've been selling on ebay for years. I finally cottoned on to the best tactic - wait for the FVF offer, then list everything with a decent buy it now price (and sometimes enabling "best offer", especially if it's a more expensive item, or maybe I just feeling like messing with timewasters). That way, if I wait a bit, I generally get a good price. Also, buying something I want through an actual auction is a PITA. I'd much rather just buy it and be done.
As for ebay siding with buyers - I've never had it go any other way, but then I've only had one real issue. I sold a laptop, on a very old and trustworthy ebay account, and had it returned to me in a mangled state with wrecked components inside. Ebay made me fully refund the buyer, but then again he knew exactly what he was doing. It seems that you just can't sell certain items (mostly, high-value consumer electronics) on ebay.
I also really hate FB. I am currently trying to source some bike parts, and I know that I'm making life harder for myself by refusing to make a FB account, but then again, someone's got to stand up for what they believe in.
I have no issue with the eBay fees and have very very rarely had any issues with buyers. Equally I have had very few issues using Marketplace also however I automatically list Marketplace items at a lower price as I know eBay will attract fees.
I too often wait for a selling offer. Have sold well over £2k of stuff in the past few months and paid about £10 in fees.
I find stuff sells much faster on eBay, with less hassle than Marketplace and now you can just print pre-paid postage labels off the site it makes packing everything up and shipping it a doddle.