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Directline - been o...
 

[Closed] Directline - been on hold 1.5 hours now.

 Earl
Posts: 1902
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And still holding. They could atleast change the music!


 
Posted : 01/02/2010 12:44 pm
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Put the phone down and call back?


 
Posted : 01/02/2010 12:46 pm
Posts: 30656
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At this point i would be driving to their head office with a full bladder and a map to their shoe cupboard.


 
Posted : 01/02/2010 12:47 pm
Posts: 621
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Weird, i've always gotten through straight away or certainly within a couple of minutes.


 
Posted : 01/02/2010 12:49 pm
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I hope it's a free phone number or it will be costing you a fortune.


 
Posted : 01/02/2010 12:51 pm
 IA
Posts: 563
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If it's to renew insurance,just put it off. Eventually they'll start trying to call you to renew, at which point you do it, no waiting in line required!


 
Posted : 01/02/2010 12:54 pm
Posts: 2
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put the phone down, deep breath then use this

[url= http://gethuman.com/ ]http://gethuman.com/[/url]


 
Posted : 01/02/2010 1:17 pm
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They "don't use price comparison websites to ensure that you get the best service from them".....


 
Posted : 01/02/2010 1:20 pm
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On hold for that long? Kind of ironic give the company name? ๐Ÿ˜ฏ


 
Posted : 01/02/2010 1:35 pm