Forum menu
Woody - If you want to send letter then that's fine but personally I don't think it is necessary AT THIS STAGE.
The letter is always there as a next step, but a call is much quicker and less hassle.
Just make sure you get a reference number for the call, full name of the agent, name of their manager, etc.
If that doesn't work, go to the next stage.
Whatever you choose to do don't worry about it, as most others have said it's not your debt and that's all you need to remember.
Let us know how you get on.
If the envelope is not addressed to you (including your name - not just 'occupier') then it's illegal to open it.
No, you can open it if its delivered to your address, if its something important you have a "duty" to take reasonable actions to notify the intended recipient or the sender that they have the wrong address.
Postal Services Act 2000 states it's illegal "without reasonable excuse"
127. Section 84(1) provides for it to be an offence if persons intentionally delay or open postal packets without reasonable excuse. It amalgamates the content of offences previously included in the Post Office Act 1953.
128. Subsection (3) makes it an offence for a person, intending to act to a person's detriment and without reasonable excuse, to open a postal packet which he knows or suspects has been incorrectly delivered to him.
If its got your address on it, then it's not incorrectly delivered. If you know the name is your neighbours then you can reasonably rectify the situation. If you don't recognise the name then you are clearly not acting to anyone's detriment to open the letter and deal with it appropriately.