Claiming from Parce...
 

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[Closed] Claiming from Parcelforce - your experiences

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Posts: 40432
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I have to put a claim in after finding some damage to my new bike, which they delivered last week.

Are they good to deal with? Do they pay out?

I paid for insurance of £1,300 and anticipate claiming less than £100, if that matters.


 
Posted : 26/01/2010 1:33 pm
Posts: 1014
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pretty good actually.

calimed and got the amount back - although i did have to prove the value.


 
Posted : 26/01/2010 1:58 pm
Posts: 40432
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Topic starter
 

Cheers, nice to be reassured. They were very helpful on the phone actually.

What sort of evidence did you you have to supply, out of interest?


 
Posted : 26/01/2010 7:11 pm
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Pain the arse ... A few years ago and despite a wooden crate they damaged an engine block, bent and cracked. They refused to pay out, but luckily got to speak to a friendly bod at the depot and got hold of their internal damage report - that said 'probably fell of tail lift' - their claims dept paid up after I sent them a copy


 
Posted : 26/01/2010 7:32 pm
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Absolute nightmare, they will drag it out for ever. Very off putting experience, I found.


 
Posted : 26/01/2010 7:41 pm