Really surprised by the insurance re garage, garage parking has always been more expensive for insurance whenever I've checked.
Not sure that small dings and scratches would be claimed for, under your insurance.
The rationale usually given is that being in a garage gives the thief uninterrupted opportunity to break in, strip for parts, hot wire etc without being seen.
I'd suggest taking a tape measure next time you buy a car 😉 In all seriousness, how did it take you 5 days to work out that it doesn't fit? If you'd taken it back a few hours later it might have been a different story to 5 days.
This is definately a distance selling situation. It is very clear from the Motor Ombudsman's website provided all 'paperwork' and payment was completed before you picked the car up.
If they still won't play ball, see a solicitor. They can write a letter called a Letter Before Claim. It is a sort of warning shot and often resolves the situation but if it doesn't you may need to take them to the Small Claims Court (depending on the value). I know that sounds daunting but it isn't complicated and is designed to be accessible to people who aren't lawyers. In fact you can't recover legal costs so the presumption is that there won't be lawyers.
This is definately a distance selling situation. It is very clear from the Motor Ombudsman’s website provided all ‘paperwork’ and payment was completed before you picked the car up.
If they still won’t play ball, see a solicitor. They can write a letter called a Letter Before Claim. It is a sort of warning shot and often resolves the situation but if it doesn’t you may need to take them to the Small Claims Court (depending on the value). I know that sounds daunting but it isn’t complicated and is designed to be accessible to people who aren’t lawyers. In fact you can’t recover legal costs so the presumption is that there won’t be lawyers
Just because it may technically be within the realms of the law, doesn't make it right now does it ? IMO, it's not the dealers fault, it's not faulty, broken, damaged, or hidden issues... He's basically borrowed/hired the car for a week. If i were the dealer i'd be offering to take it back at £1000 difference in price.
Selling it via Wbac will save you the cost of having to change its injectors which you’ll inevitably would have had to do at some point with it being a Caddy
My pal had a horrible time with her injectors repeatedly failing, but IIRC it was only one of the engines afflicted by this problem (either the 1.6 and not the 1.8, or vice versa?).
Anyway, do look into the Caddy injector issue if you're likely to keep it after all OP.
And yet our shiny new 2.0tdi Transporter LWB camper is costing less on insurance than our Leon FR 1.4tsi…
maybe camper vans are different to panel vans. On average, for a given location/driver etc, an average panel van is more expensive to insure than an average car, because vans get broken in to to nick tools, they tend to have more powerful motors, they tend to have poorer visibility, and they tend to be involved in more accidents.
Anyway, this is largely irrelevant.
Just because it may technically be within the realms of the law, doesn’t make it right now does it ?
Well what's it for if not buyers remorse from seeing sight unseen?
Few people seem to take issue with CRC and their 365 day return policy and that's less money than a car.
maybe camper vans are different to panel vans.<br /><br />
Yeah my campers have always been pretty cheap to insure. Currently about £100 cheaper than our Golf GTI I think.
Well what’s it for if not buyers remorse from seeing sight unseen?
Remorse for me in this context is if it turns up with scuffed alloys, dents that were non disclosed, issues with dash lights coming on for engine issues, knocking suspension.
Not for "oh i don't like the seat colours" "it doesn't fit in my garage" "the radio doesn't get DAB stations as there's no signal where i live"
Afraid you picked it up, probably means it's not a distance sale regardless of how you arranged payment *BUT* if their contract states DSR-type conditions apply, this will apply anyway, you didn't lose the rights that the contract gives you.
When I bought my car remotely, I made sure they delivered. I didn't want to have to inspect and potentially back out on the spot, when I could sit at home and think about it for a couple of weeks.
Our garage has a couple of channels cut in the concrete floor, which puzzled me for a while until I guessed it might have been to give a bit of extra clearance under the door lintel. Any chance of doing that?
Our garage has a couple of channels cut in the concrete floor, which puzzled me for a while until I guessed it might have been to give a bit of extra clearance under the door lintel. Any chance of doing that?
add one of these active tyre pressure systems the big monster trucks have? drop the pressure to get in/out the garage? think laterally...;-)
A quick google for VW Caddy Injector Problem comes back with the 1.6tdi engine being the most common culprit.
If you like the vehicle and it is what you wanted, I'm sure there is a way to keep it one way or another.
Really surprised by the insurance re garage, garage parking has always been more expensive for insurance whenever I’ve checked.
I’ve just run a comparison with the meerkats and it’s 20% cheaper if I garage it.
I have 40mm gap in the opening either side with the mirrors closed though. 5.5m wide garage too.
Cars have got a bit wider since the 80’s 😁
Plus it’s full of crap 😂
Remorse for me
Alas you are not the arbiter of contract law.
When distance sellinv you can't reasonably expect someone to know exactly what they're getting. He could reject it for a number of reasons as mundane as just not being comfortable when driving, why is fitting it in the garage any different?
The seller has essentially backed themselves into a corner from what I can make out. They have explicity stated returns conditions and now want to back out of those conditions because it doesn't suit them. Sorry, but thems the breaks.
But, vans are just expensive to insure…
Are they?
I sold my Doblo van last year and was paying £230 a year with it living on my driveway overnight. 45 with 15+ years no claims, zero points on my licence.
You think you've got problems...my neighbour couldn't fit his Aston in the garage so he so he extended it by two feet (honestly) - then he found he when he parked it next to his Porsche the doors wouldn't open wide enough to get out....so he built a carport, put the Aston underneath that and put his Merc SLC next to the Porsche.....phew! all sorted
I have 40mm gap in the opening either side with the mirrors closed though. 5.5m wide garage too.
thats a really narrow door for a really wide garage? If you try to park something inside there with regular ocurrance you'll definitely be scratching it badly on the door frame on the way through
Just out of interest. If a car is returned under the distance selling act, does that person end up as an additional owner on the car's log book or will the seller normally wait the 14 days before sending it to the DVLA?
Are they?
I sold my Doblo van last year and was paying £230 a year with it living on my driveway overnight. 45 with 15+ years no claims, zero points on my licence.
Yeah, generally - plenty of info on the web if you google 'are vans more expensive to insure', but I'm not gonna die on my sword about it.
But, as a final, not very interesting, personal anecdote, here's my experience from re-insuring my van yesterday.
My Caddy Maxi Kombi (5 door, 5 seat from factory) can be classed either as a car, or as a van, depending on which insurance company you call. Confused.com sees it as a car (they call it an MPV), GoCompare sees it as a van (er, they call it a van and re-direct me to their van comparison site).
NFU think it's a car, Adrian Flux thinks its a van (both quotes done over the phone)
The 'car' quotes started at £560, the 'van' quotes started at £1200. Same reg number, same no-claims, same address, same parking situation, same milage/business use case. Only difference being whether that particular insurer classes my Caddy as a car or a van.
You think you’ve got problems…my neighbour couldn’t fit his Aston in the garage so he so he extended it by two feet (honestly) – then he found he when he parked it next to his Porsche the doors wouldn’t open wide enough to get out….so he built a carport, put the Aston underneath that and put his Merc SLC next to the Porsche…..phew! all sorted
Best humblebrag ever. 😉
If you try to park something inside there with regular ocurrance you’ll definitely be scratching it badly on the door frame on the way through
Looking at the 360degree surround cams , it puts 2 lines on the ground going forwards and reverse (even with mirrors folded. If I paint lines on the floor it should guide me in nicely 😁
I’m hoping they will release an update so I can drive it in and out using iphone (seems to have all the hardware installed for it). Should make life even easier 😉
If you’ve paid for the car in full, and taken delivery of it, you have 14 days to change your mind....
You didn't take delivery of it.... You collected it.
What reason is the seller giving for refusing the return.
Looking at the 360degree surround cams , it puts 2 lines on the ground going forwards and reverse (even with mirrors folded. If I paint lines on the floor it should guide me in nicely
My Volvo V60 had this and I still managed to crash it into the wall on my first and only attempt to squeeze it into the garage. 😕
Alas no - we live on a perfectly normal estate. His brother won 5 mill on the lottery abd keeps buying new cars and he gets his cast offs
I'm collecting a 66 plate Caddy Maxi this weekend, the insurance with all planned mods declared is not a lot more than my 62 plate Swift Sport, both kept on my driveway in Chatham.
I am adding a full set of deadlocks, but where do you live that the insurance goes up so much for keeping it on the drive?
If the payment was all done and dusted before collection, is still distance sale, i believe. Op would be within tights to return it.
Seems like the letter before whatsit from solicitor is required.
Alas no – we live on a perfectly normal estate. His brother won 5 mill on the lottery abd keeps buying new cars and he gets his cast offs
That £5m won’t be lasting long then!! 🤣🤣
And OP - did you get anywhere today?
Slightly baffled why you bought remotely when you are obviously close enough to visit the dealer?
Any updates!?
It's STW rules - you can't start a thread like this then leave us all hanging! 🤣
4 days and nothing? did the OP take the car back and it all got a bit medieval or something?!
If the payment was all done and dusted before collection, is still distance sale, i believe.
if he had turned up to collect and rejected it then, I’d agree. On taking it home, after seeing it for the first time, you’ve accepted it.
4 days and nothing? did the OP take the car back and it all got a bit medieval or something?!
I reckon he tried lowering the tyre pressures but not quite enough, got the van & himself stuck half in & half out of the garage.
@JonnyC<br />Just out of interest. If a car is returned under the distance selling act, does that person end up as an additional owner on the car’s log book or will the seller normally wait the 14 days before sending it to the DVLA?
It’ll almost certainly have an extra owner as all the paperwork is done online when buying the car and paying RFL… When RFL stayed with the car after it was sold, a lot of dealers would process the V5 within a week or two, but not anymore.
If you try to park something inside there with regular ocurrance you’ll definitely be scratching it badly on the door frame on the way through
I used to have to fold the passenger side mirror in to get my cars into the garage years ago (tiny garage, not big cars) and that was a tightish 90deg swing in reverse to get in or out.
Also had to put a pad on the wall to get out of the drivers side (first car in that garage was a 3 door car, so longer doors.) Lived on a curve on a main road through the estate, so any car went in and out of the garage pretty much every time i used it.
Only time cars got scratched was when tossers scratched it. Never damaged them getting in or out of the garage.
