BT Versatility Syst...
 

[Closed] BT Versatility System - HELP!!!

Posts: 7357
Free Member
Topic starter
 

We have installed a new MDF on our BT Versatility system. When we try and access through the console the new module is greyed out. Tried cycling the power but still not recognised. Anyone able to offer assistance?


 
Posted : 24/08/2011 11:49 am
Posts: 78240
Full Member
 

Checked http://www.productsupport.bt.com/versatility/ ??


 
Posted : 24/08/2011 12:57 pm
Posts: 7357
Free Member
Topic starter
 

cheers Cougar but alas it provides me with no answers.


 
Posted : 24/08/2011 1:16 pm
Posts: 78240
Full Member
 

I'm out, then. Never heard of it. Ring BT?

I know a lot of voice engineers but they're all of the Mitel / Avaya persuasion.


 
Posted : 24/08/2011 1:46 pm
Posts: 2
Free Member
 

I'm asking here mate, I'll let you know if I get anything back.


 
Posted : 24/08/2011 2:17 pm
Posts: 2
Free Member
 

Nope, sorry. We don't use it and the guys here never have.


 
Posted : 24/08/2011 3:00 pm
Posts: 1
Free Member
 

Tried downloading the Installation and Maintenance manual? There seesm to be a lot of info available.


 
Posted : 24/08/2011 3:33 pm
Posts: 7357
Free Member
Topic starter
 

Cheers guys. Rab, all manuals downloaded and consumed. Managed to get hold of an ex-BT engineer who used to work on these and his diagnosis is faulty MDF. Great, just great.


 
Posted : 24/08/2011 7:26 pm