now in my area, anyone got it, thoughts, speeds, worth it? BT haters need not reply.
Got it installed a couple of months ago. From my experience, it was a pretty smooth process.
A BT engineer has to physcially change something at the junction box, then wire in a mew master socket in the house.
No outages as yet. I've had no need to contact BT so dont know what their cust services is like.
The speed fibre offers is excellent. I get 26MBs download and 6.5MBs upload - happy days!
we live about 60meters away from the exchange so we get blistering speeds, no problems yet, no complaints 🙂
I've had no need to contact BT so dont know what their cust services is like.
I think we all know what they'll be like....
(and I'm no particular BT hater...)
Weird, I was about to ask the same question! Due in our area in the new year if the BT web site is to be believed.
AdeC, how much did it cost to sort it all out?
@mrblobby
the Infinity Broadband costs me £26 a month. I think installation was a one-off £60 fee (or maybe it was £50) - sorry i cant remember the specific cost.
Had it for ages now, super quick as also realy close to exchange. Not had any issues at all! I need alot of band width, as we are constantly running more devices than we have poeple in the house! The other night the i-player was being watched on 3 devices, and sky-go on 2 more, whilst 4 laptops were surfing the net 😯 never had this kind of thing when i was young....
Yes, cheaper, slower options are available 😉
Thanks all, 35Mb vs 6Mb, I'm ordering now.
Page is full of Sky ads now, cheeky.
one notable point about BT broadband - if you're into downloading via torrent sites, BT throttle the torrent protocol to pityful speeds up to midnight - then the taps are opened.
I'm currently paying £16.50 a month for "BT infinity"
Well actually it's plusnet fibre value or whatever they called it. 60gig download limit and 35Meg up 1.7meg down 24/7 (well sometimes 30Meg down at peak times). Same product only cheaperer.
Think I paid £25 for installation as an existing customer
Edit: 40 gig limit- still more than enough 120 gig is £21.49
[url= http://www.plus.net/fibre-broadband/ ]clicky[/url]
I was on one of the original 5 trial exchanges a years or so back (albeit with a different ISP - my employer, so got it free).
It is ultimately still a copper product*, so you will get speed variations between users.
If BT are offering it, then any other ISP at your exchange will likely offer it too. So, if you're with someone else, you may be able to get it at a good price to remain with them (e.g. TalkTalk - it's not actively sold, but is available).
*Fibre from the exchange to the green cabinet in the street. Copper from the green cabinet to your house.
Beware - just because it's available in your area doesn't mean its available to all houses. In our village there are 2 green cabinets. BT Openreach upgraded one but not the other. Luckily it was the one closer to me. Unluckily the existing copper goes from my house to the other cabinet, so no FTTC aka Infinity.
Check your number [url= https://www.btwholesale.com/includes/adsl/main.html ]here[/url].
P.S. If anyone knows how to get Openreach to move a line between cabinets I'd be very grateful.
Virgin cap torrents too, from 12pm to 12am, which doesn't really effect me - but it's still annoying they put the restrictions in.
I just download stuff at night, when the electricity is cheaper too!
Not that my epia NAS consumes much power anyway....
It's great..I've had it for a year just about.
The BT openreach guy took his boots off before he came in the house...he's the only tradesman who has ever done that.
P.S. If anyone knows how to get Openreach to move a line between cabinets I'd be very grateful.
So would I, and I work for an ISP..!
If anyone knows how to get Openreach to move a line between cabinets I'd be very grateful
You can't end of story, cable from the other cabinet wouldn't physically serve your premises. Even if you have FTTC doesn't automatically mean you can get Infinity either
Some exchange areas are now trialling FTTP offering up to 100MBs, not that many yet though
One more point with Infinity, try to make sure the modem is ideally mounted on the wall with air getting to the vents, they are prone to heating up and you need an available power socket to plug it in.
Also the router/home hub has to be next to the NTE5 otherwise you will need an extension lead. Think one up to about 10m is included in the install price otherwise any changes to the internal wiring will cost 130 quid
They flogged it to my dad. Spent ages arsing about installing it only to find that it wasn't avaiable on his street.
Morons.
BT haters need not reply.
I know what you said... but I'll say it anyway. They are without a doubt the biggests set of ####s I have ever had to deal with. Sign up with them at your peril.
Yeah I'm with Hairy Spider! The ****s. 😡
It's available in my area, yet BT won't let other ISPs use it. So much for 'freedom of choice and benefit to customer through increased competition'.
Sorry. But BT are scum.
Had it a while now, very fast and reliable. I did have some problems with the home hub 3 and wireless. The WLAN kept dropping out, I signed up to the bt forum and contacted the moderators who's sorted a replacement hub straight away. All good now.
Other ISPs can use FTTC, all of the following already do: (Edit: Some of the following do, I searched for FTTC ISPs but some of those listed only show ADSL and ADSL2+)
http://www.ispreview.co.uk/isp_list/ISP_List_Fixed_Line_Broadband.php
Its Virgin that will not allow anyone to to use their infrastructure. Openreach provide and maintain the network and will allow any ISP to provide their services over it, including Virgin. To Openreach, BT is just another ISP, and BT would order their Infinity service in the same way as any other ISP who chooses to sell it.
Very impressed, this what I'm getting over wireless, 39+Mb over ethernet.
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Just run that test, got 37.32 & 8.00
Mines quicker than yours 😉
Wireless? Wow!
yep wireless!
But only 400 yards from the exchange!
Handy, I'll add that to my must have's when I next move house.
So, other than +Net and BT, who else is offering Fibre?
With Be ATM, so a wee bit reluctant to move unless the deal is right...
www.samknows.com
😉
and do an exchange search - that will tell you what's what and when you might get enabled.
With fibre it shouldn't matter how far you are from the exchange as the infinity is "fibre to the curb" if I am not mistaken. The only bit of copper in the connection is the bit that goes from the little green BT box that sits at the road side somewhere to your house, which is a few hundred meters at the most.
*may not be factually correct...
Yep that's pretty much correct Neil. They're doing some fibre to the house in SE London, up to 100Mb.
Infinity here - 34mb download, 8mb upload.
Had some issues with the modem (on the third now - updated I'm told) - getting too hot - so wall mount it - so the heat can escape up through the vents.
Only had 2.5mb download before..... 😀
CS useless though - had to email BT CEO to get the last modem changed - which was the next day!
With fibre it shouldn't matter how far you are from the exchange as the infinity is "fibre to the curb" if I am not mistaken. The only bit of copper in the connection is the bit that goes from the little green BT box that sits at the road side somewhere to your house, which is a few hundred meters at the most.*may not be factually correct...
Nice try there Neil, but its spelt kerb and there isn't a FTTK
FTTC is fibre to the cabinet or in the case of fibre Dslam can be two or three miles from the customers premises which may be served by copper cable of differing conductor size or possibly aluminium. This will have a detrimental effect on the loss characteristics which in turn would cause poor broadband performance
FTTP is fibre to the premises which does in fact mean all the way to the customer and as stated is available at a few selected exchange areas
Thanks bazep - a useful website, but it doesn't quite give me what I'm after. - no info on which ISPs are offering FTTC - only that it's available.
FWIW - Here's Be's Fibre pre-registration page:
https://www.bethere.co.uk/web/beportal/fibre
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All that speed and 175ms ping, sounds crap.
Mine's good now. Issues with overheating modems that I think has been resolved (I'm on my 3rd). Mounted it on the wall to let the heat escape upwards though the vents.
Overall, happy - although BT customer support are total shite. Ended up emailing BT CEO - got me an engineer visit and repair the next morning....
I got it soon after it was available. Went through three routers and almost constantly ringing India and getting fobbed off!
Moved house earlier in the year and had it installed here. After a week, started to lose signal again. Rang BT and asked them to send me a router as it was the same problem as last time. They sent me an upgraded hub and have had no problems since.
Bit of a pain ringing India and getting told it was a problem on the line/exchange etc, booking appointments for an engineer to come round and them cancelling it because it was a router problem.
When it works it's good and has worked ok for a while now.
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That's more like it Chalk.