BT have hiked up the 50mb fibre costs from the introductory rate of £30 inc line rental to £55ish.. anyone got any recommendations or tails of success remaining on the same price?
Ring them saying thanks I'm leaving as I can get it for X and they will drop the price.
BT have hiked up the 50mb fibre costs from the introductory rate of £30 inc line rental to £55ish.. anyone got any recommendations or tails of success remaining on the same price?
At risk of an accusation of shilling, TalkTalk is the only provider who guarantees your price will remain fixed during your whole contract and allow existing customers access to new customer offers.
BT has just announced price rises to all broadband customers worth £40 million a month to BT (to pay for premier league football rights). Sky's price rise - to be used for the same reason - is only £10 millionn a month.
But you're going to have to trust the 10s of £millions TalkTalk have spent on improving processes and customer experience is worth the risk of switching.
TalkTalk as far as I'm aware have always been an avoid at all costs! however I don't want to shell out £55 a month for internet! so maybe they are back on the cards..
Are there any good fibre without line rental providers now? or an all in 1 type package that saves costs? I've no intention of a landline ever
I just upgraded my line to fibre.
looked around.
stuck with zen who actually seem pretty good value compared to BT.
OP, it says online new customers 12 months BT Infitiy 1 at £39.99 incl rental.. Im currently a BT FTTP customer as of last year- no problems with their service, speed has been 100% consistent as advertised. Although the initial set up as it was a new build was a royal PITA. They tried to install copper lines 3 DAMN TIMES at a fibre only property. Took a total of 14 calls over 4 months totalling just over 7hrs on the mobile phone to make it happen. £90 of moible data charges too. In that regard, total f*cking idiots. The Openreach communication by the engineer surrounding the blowing of the fibre into the property was spot on i must say-kept me well in the loop.YMMV.
very nearly went with Sky as they were cheaper and i had a good experience with them as a TV customer. The bundled tv deal was attractive, but sadly my first contract had to be with BT in order for the infrastructure to be installed at the property as a truly new install. Will be shopping around certainly if re-contract is massively higher.
is it known if existing contracted customers face a price hike during contract?
I'm with Talk Talk (4 years now) and they've been fine.
They are all as bad as one another if things go tits-up.
Just changed from BT to Plusnet.
BT fibre was £26/month plus line rental (£19).
Plusnet was same line rental cost with same fibre speeds for just £6!
Apparently Plusnet are owned by BT?
Somethings in life make no sense.
Yeah I think I've been paying something like £12 a month + £20 line rental for the last 12 months - but now I can't face adding on £20+ for the same package sounds a rip off.
Not sure I can get fttp but currently on fibre to the cab.
Hmm I'll have a look everything looks a lot more expensive than this time last year
Plusnet. Though perhaps I ought to try to get a better deal, currently paying £32 all in for unlimited internet, FTTC which works fine for streaming.
We're with Plusnet, have been for about 4 years now. We've always got the speed they said we would (80mb at the old address, 40ish at the new one) unlike Sky who massively overestimated. When I pointed out we were getting a third of what they claimed just fell back on the "well it does say 'up to'" defence.
[continues shameless shilling]
[url= https://www.talktalk.co.uk/shop/broadband/fibre/mk/?portalid=ppc-brand_generic&utm_medium=ppc&utm_campaign=fibrena&utm_source=google&ds_kids=43700009232525492&gclid=CJXD_OSP9NECFYG17QodZwIPSg ]£27 a month, no line rental for exactly the same product BT call Infinity. [/url]
TalkTalk as far as I'm aware have always been an avoid at all costs! however I don't want to shell out £55 a month for internet! so maybe they are back on the cards..
Genuinely a lot of effort and money goes into improving the experience. But completely understand - that's the problem with having been so poor in the past.
But remember BT has won the Daily Mail's customer service wooden spoon 3 time in the last 5 year....
Apparently Plusnet are owned by BT?
Somethings in life make no sense.
Yep. Since January 2007, so only the 10 years....
Are there any good fibre without line rental providers now?
ISPs are no longer allowed to quote line rental as a separate charge. So you'll only see one price from everyone now. Makes comparing much easier.
"well it does say 'up to'" defence.
Next on Ofcom's list now they've got rid of the separate line rental pricing....
Just rang BT and they've pretty much matched plusnets price £33.49 a month inc line rental for the 74mb unlimited package for the next 18 months.. can't argue with that as BT hotspots are handy
Yup all for a phone call.