MegaSack DRAW - This year's winner is user - rgwb
We will be in touch
I would be tempted to refuse the shopper, not sure I would have the balls to though. Sainsbury's should have issued her with waitrose vouchers!
What does everybody else think?
utterly ridiculous, they get paid to serve me in a shop and they can do that wether I'm on the phone or not. Hope that shop worker got the sack for bringing sainsburys into the national press. I confess I do it all the time.
Nahhh ... money is king so serve her but not look her (customer) eyes but side ways while serving.
Also talk to other checkout assistant(s) about people talking on phone by assuming this customer to be invisible. 😈
Think it was pretty rude to expect to be served while on the phone. Common decency imo. How hard can it be to call the other person back later?
People don't care anymore, their phone is more important to them than almost anything.
Good on the shop worker!
Sad state of the modern world we live in where manners are becoming a thing of the past
The relationship between some people and their phones seems the same as that between cows and grass. I'm stunned by the amount of people I see who find it perfectly acceptable to gab on and on and on, talking utter cobblers in the most bovine manner imaginable, while oblivious to the person in front of them.
Its the height of bad manners, and utterly disrespectful. Just because someones working on a cheque-out doesn't make them some machine, just to serve you while being studiously ignored. "Anyway... so Darren said to Bazza....."
Well done to Sainsbury's though. I'm sure giving the rudest people in the country free vouchers as a reward for their ignorance, sends out just the right message 🙄
I wouldn't dream of taking a call whilst paying for something at a till. That's what the self serve tills are for.
I agree with Houns, good manners cost nothing but go a long way.
I have been to places which have signs saying they won't serve people that are on the phone. I don;t think it's unreasonable to be polite to the person serving you.
Sainsbury is just a glorify wet market to be frank. Nothing special.
As far as people trying to get serve by me while on their mobile I just told them to switch off.
If they are on the mobile walking in front of the Chieftain tank I let the tank turn them into carpet. 😈
It's just rude.
I wouldn't dream of taking a call whilst paying for something at a till. That's what the self serve tills are for.I agree with Houns, good manners cost nothing but go a long way.
Yep, sums it up for me
totally rude to use the phone whilst expecting to be served at the same time, obviously no mobile phone etiquette whatsoever. Just as rude as being mid conversation with someone and their phone rings which they then answer instead of ignoring. Probably the same sort of people who also have dire ringtones at volume 99 and shout whilst talking on the phone so everyone in the vicinity can hear their conversation.
Like everything, there's a balance to be struck, but being humans there's always an extreme view, a plonker or two and suggestion that "rules"are needed.
FWIW
... as a response, swings me to think this belongs in the plonker basket."I won’t be shopping there again - I’ll go to Waitrose insted"
Good for the shop worker!
The lack of manners with mobiles is becoming a plague on modern society!
I think behaving like that (speaking on the phone whilst someone is trying to serve you) marks you out as a bit of a bellend. Same as the people who don't bother to say hello to the cleaner when they walk into work in the morning (because they are "just" a cleaner) or to the bus driver and don't say thanks when handed your pint/coffee. Just common manners.
Given that I'm not sure I'd have refused to serve her; just given her absolutely the minimum respect I could get away with.
Speaking about her ordeal Ms Clarke said: “I don’t know what she was playing at. I couldn’t believe how rude she was. When did she have the right to give me a lecture on checkout etiquette? I won’t be shopping there again - I’ll go to Waitrose instead.“
Property manager Ms Clarke, 26, does sound a bit of an arse.
jekkyl - Memberutterly ridiculous, they get paid to serve me in a shop and they can do that wether I'm on the phone or not. Hope that shop worker got the sack for bringing sainsburys into the national press. I confess I do it all the time.
I meant to ask... hows your campaign for your local Tory candidacy coming along?
Frankly, if someone I was speaking to on the phone carried on with their shopping I'd assume that I was less important to them than a tin of beans and a french stick and accuse [i]them[/i] of bad manners.
The relationship between some people and their phones seems the same as that between cows and grass. I'm stunned by the amount of people I see who find it perfectly acceptable to gab on and on and on, talking utter cobblers in the most bovine manner imaginable, while oblivious to the person in front of them.Its the height of bad manners, and utterly disrespectful. Just because someones working on a cheque-out doesn't make them some machine, just to serve you while being studiously ignored. "Anyway... so Darren said to Bazza....."
Well done to Sainsbury's though. I'm sure giving the rudest people in the country free vouchers for their ignorance, sends out just the right message
This, well said!
Yeah tricky for businesses to deal with this, think sandals did a great job with Jordan -
I listen to my mp3 player constantly, but as soon as I'm at the checkout I switch it off and make a point to actually speak (A "hello" is enough) and make eye contact with /look at the cashier. Their doing a job just like everyone else & deserve respect, common courtesy costs nothing.
If you want to be a **** go use the self service till.
I won't even use my phone on the self service checkouts. The lady who says "Please insert your card into the chip & pin device" deserves the same courtesy as anyone else.
Unless that was dripping with sarcasm, then the paper needs pulling up on the use of the word 'ordeal'.
Not sure what its got to do with politics Binners.....but hey don't let that stop you!
I recall being in a dept store looking for something in a quiet clothes area. This complete Tool was walking around in circles chatting to a friend on speaker......very loudly! I would gladly have belted him around the back of his head with a heavy object, but managed to desist and went elsewhere. 😥
The lady who says "Please insert your card into the chip & pin device" deserves the same courtesy as anyone else.
You've clearly never met the lady that hides in the machines at Morrisons....skanky, slow, a touch schizophrenic and quite frankly, neurotic.
Its the mark of a person how courteous you are with another no matter how much higher (or lower that you perceive them to be to you).
I've still been in a conversation when I've gotten to a shop assistant- I've ended the call asap [b]then apologised[/b] as I was aware someone was waiting to interact.
Normally (if I'm interacting with people) and the phone rings I'll cancel it and carry on talking- this says 'hey your important to me' or it says 'this call looks more interesting than you'. Only an emergency (Mother etc number that you know is unwell etc) should stop a conversation.
[b]Retail staff are employee's NOT servants. [/b]
HELLO
Dom Jolly has just been interviewed on Sky about this.
Don't know what he said... I was on the dog
they get paid to serve me in a shop and they can do that wether I'm on the phone or not
😆
Fair enough I'd say. How annoying is it when you stand there invisible to the shop staff when they're busy talking to each other or on the phone ignoring you're even there.
It's something we get a lot here in France - (my personal experience, not saying all french are rude!). I like to make a point of saying a big happy "Bonjour!" when they do that - sometimes they stop their chat. But you do sometimes get made to feel like an inconvenience when turning up giving them something do to. Especially public sector workers.
Fairly rude and I wouldn't to it myself but if it stops the small talk some check out operatives like to engage in then I can understand people making a call as they approach the check out.
Scan my stuff, I'll pack it (instead of some god awful person raising money for whatever worthy cause the supermarket is supporting that day), don't engage me in chat about my shopping, let me pay and let me the **** out.
If you're on a business call for example why should I stop talking because someone is scanning my stuff? And as for refusing to serve a customer I would imagine that's gross misconduct.
I've still been in a conversation when I've gotten to a shop assistant
Are you aware you just used the word 'gotten'? You are not from Louisiana. Stop it!
[img] https://encrypted-tbn0.gstatic.com/images?q=tbn:ANd9GcTngAN5spJTUcfv6uSU2TUWpYrtxM-yulO71Bt0BwTwNzjbInky [/img]
Well, this has restored my faith in STW. You are obviously in the majority, correct. It's immensely rude to carry on like the shop assistants don't matter. Just because they're shop assistants it doesn't mean they shouldn't get respect. Absolutely terrible manners.
There's a newsagents in Leeds. just a one man shop and it was a brave step for him to take but he refused to serve anyone who continued to talk on the phone. Good man.
If you're on a business call for example why should I stop talking because someone is scanning my stuff?
If you're on a business call, WTF are you doing shopping?
[i]If you're on a business call for example why should I stop talking because someone is scanning my stuff?[/i]
Maybe the rest of us simply aren't important enough to be doing our shopping while on a business call.
Having been a 'customer assistant' at a cinema, my way of dealing with people on phones was simply not to say anything to them. Why should I be polite when they can't return the courtesy? Never got any complaints.
As for the woman in the article, how would she have felt if the checkout person was on their phone while they were serving? ... Exactly...
If you're on a business call for example why should I stop talking because someone is scanning my stuff?
What happens if you are on the toilet or during sex?
jekkyl - Member
utterly ridiculous, they get paid to serve me in a shop and they can do that wether I'm on the phone or not. Hope that shop worker got the sack for bringing sainsburys into the national press. I confess I do it all the time.
I'm surprised you can actually do your own shopping with your head so far up your own arse!
Manners cost nothing. Being polite costs nothing, and sadly, being a weapons grade bell end costs nothing either.
I saw an article recently about how the journo had been given advice by her mother that you should measure a potential partner by the way they treat waiters/shop workers/cleaners etc. If they're polite and respectful of the person serving them they're good people. If they act like an 11th century lord of the manner oppressing his/her peons then don't bother, they're clearly ****s (I paraphrase). Seems reasonable to me.
What happens if you are on the toilet or during sex?
Do the shopping later?
you should measure a potential partner by the way they treat waiters/shop workers/cleaners etc. If they're polite and respectful of the person serving them they're good people. If they act like an 11th century lord of the manner oppressing his/her peons then don't bother, they're clearly **** (I paraphrase). Seems reasonable to me.
Very much so.
I'm sure having sex while on the phone is entirely acceptable. This is really, really important business stuff that just can't be ignored. Your wife will be understanding about it. No doubt she's also going to be on a business call, not a problem is it?
[i]If you're on a business call, WTF are you doing shopping? [/i]
Some people need to take business calls outwith standard business times? Just a thought.
For example - say you've been waiting for a [b]very important[/b] call, either personal or business, phone rings when you're in the checkout queue, shopping on the conveyor, you need to take that call. I'd answer it. Titter & shit is different though.
Taking, or continuing the call when interacting with someone in person is plain rude. Shows a lack of regard for the person in front of you.
It also bugs me the other way around when you're in a shop and the assistant answers the phone rather than talk to the person directly in front of them. This seems to be a regular occurrence at trade counters in particular.
Some people need to take business calls outwith standard business times? Just a thought.
I regularly take such calls. I find somewhere quiet to take them, somewhere outwith a supermarket, perhaps.
Some people need to take business calls outwith standard business times? Just a thought.
I do frequently, but I try not to do it when my personal appreciation of manners would put me over a line. So:
1, Not at the checkout or at a counter waiting for a coffee/food
2, Not sitting at a restaurant table, I either reject the call or move away from where people are eating
3, Not on the train in a quiet zone, again either I don't take it or I move
aaaaaand so on.
I'm with the checkout assistant on this one and the property manager sounds like an arse.
Mind you, its not half as annoying at the people wondering down the high street texting and not looking where they are going.
[i]I regularly take such calls.[/i]
Its great that you can plan exactly when such calls are going to come in.
Some people need to take business calls outwith standard business times? Just a thought.
I've heard that in the future we'll have such services available as being able to leave recorded messages so that people can call back. Your phone type device will even store their number
Obviously, that kind of cutting edge technology will only be available to early adopters - maybe absolutely indespensible businessmen who are really, really, really, really important - and who'll therefore be prepared to pay handsomely for the privilege
[img] 
[/img]
It also bugs me the other way around when you're in a shop and the assistant answers the phone rather than talk to the person directly in front of them.
..and then has a long conversation on stock/checks computer for a suggestion whilst you are stood there like an idiot.
A 'I'm with a customer right now can I take your number and call you straight back'? would be great.
In some stores they just let the phone ring and ring and ring... thats worse.
Well yes, because if I'm expecting such a call, I wouldn't be doing my shopping. I'd find a nice cafe to sit in and wait. Or, if an urgent call came unexpectedly, if possible I would make my excuses, leave and take the call. Or, how urgent can it really be? Can it not wait the few minutes it takes to finish what I'm doing, listen to the voicemail and then call back saying, "Sorry I missed your call, I was tied up. Thanks for your message, now..."
I'm sure having sex while on the phone is entirely acceptable
It's a precondition for many.
Some people need to take business calls outwith standard business times? Just a thought.
I take business calls, at all times of the day 7 days a week. Nobody I've worked with has ever taken offence at me saying that I'm in the middle of something and would they mind if I call them back in a couple of minutes when i can be a bit more focussed.
I took a call from my mother at the checkout once, she had been to hospital and I had been waiting for the call, it took all of 3 seconds to acknowledge the girl on the checkout and say "sorry it's my mum and it's important.
It makes me cringe when people go through the checkout chatting away - I almost end up apologising to the checkout person, in order to reinforce to them the 'whole of society' aren't self indulgent, blatantly rude twunts!
I hate it!
And don't get me started when patients come in gabbing on the phone....
DrP
I'm sure having sex while on the phone is entirely acceptable
Ever watch one night in Paris? 😆
Are you aware you just used the word 'gotten'? You are not from Louisiana. Stop it!
"Gotten" is an old English word.
[i]Well yes, because if I'm expecting such a call, I wouldn't be doing my shopping. I'd find a nice cafe to sit in and wait. Or, if an urgent call came unexpectedly, if possible I would make my excuses, leave and take the call.[/i]
Ah 'if possible'.
[i]Nobody I've worked with has ever taken offence at me saying that I'm in the middle of something and would they mind if I call them back in a couple of minutes when i can be a bit more focussed. [/i]
So how do you do that without answering your phone?
If anyone is saying that they would never, ever, under any circumstances take a call while they're at a checkout then I don't believe you.
Its a bloody stupid word!
2, Not sitting at a restaurant table, I either reject the call or move away from where people are eating
Has anyone ever tried to take a call in a restaurant in France. Saw a fella do it in Paris once and thought he might not make it out alive, seemed to be very, very frowned upon.
[i]And don't get me started when patients come in gabbing on the phone....[/i]
It should be "Wow! People do that??"... but we know it's true... sadly.
Ah 'if possible'.
Yes, because if it wasn't possible, I'd simply not take the call. Voicemail. Amazing, isn't it?
Has anyone ever tried to take a call in a restaurant in France. Saw a fella do it in Paris once and thought he might not make it out alive, seemed to be very, very frowned upon.
Same thing where I live. Marks you out as a lout who should be given the birch usually.
[i]Voicemail. Amazing, isn't it?[/i]
And not always appropriate.
And how do the haterz know that the woman in question didn't say to the checkout operator, 'sorry but I need to take this call'
If anyone is saying that they would never, ever, under any circumstances take a call while they're at a checkout then I don't believe you.
I think you're massively underestimating what percentage of the countries population aren't really self-absorbed, inconsiderate, bad-mannered ****s!
😆
Don't see a problem with this tbh and I'm speaking as somebody who still owns a Nokia from circa 2000 and hardly ever uses it.
It's a Sainsbury's, not somebody's funeral. I've worked at Supermarket checkouts before and people being on the phone whilst I served them didn't bother me.
If you're holding the queue up then of course it's rude but otherwise what difference does it make if I'm on the phone? It's not like I was going to invite the cashier out for a pint otherwise.
So how do you do that without answering your phone?
I've a choice if it's really inconvenient I can either let it go to voicemail or I can take the call make my excuses personally then carry on with what i was doing. i.e If I was actually being served I'd let it go to voicemail, if I was in the queue I'd take the call, make my apologies and call them back once I'd been served.
It also bugs me the other way around when you're in a shop and the assistant answers the phone rather than talk to the person directly in front of them. This seems to be a regular occurrence at trade counters in particular.
I'm glad you said this because it's prevalent round here, particularly with female staff in petrol stations; gabbing away on their Blackberry to a mate about what they're doing tonight and suchlike, while they give you half a glance and try and serve you one-handed. Properly brings my urine to 100'C, I can tell you.
Mind you, its not half as annoying at the people wondering down the high street texting and not looking where they are going.
I commented to someone only yesterday that the old "walking and chewing gum" adage is "using a phone and looking where you're going" these days.
Not really binners, I'm sure we could all think of a situation where we would take the call no matter where we were.
Not really binners, I'm sure we could all think of a situation where we would take the call no matter where we were.
Your Audi is ready for collection?
I suppose it depends upon how important you are. Its very easy to forget about the important people y`know !
Bloody hell there are some sensitive folk on here.
Whats wrong with talking on the phone whilst shopping?
The check-out queue hardly necessitates a formal introduction for crying out loud.
A please & thank-you absolutely but doffing the cap & a "How do you Ma'am" are hardly a requirement for buying a pint of milk!
Our records show you could have been mis-sold PPI, and are available for compensation?
The few of you saying that this is acceptable behaviour, I bet you take calls in quiet zones on public transport too?
If I ever come face to face with someone on their mobile whilst I want their service I talk to them very loudly and try and engage them in conversation
The few of you saying that this is acceptable behaviour, I bet you take calls in quiet zones on public transport too?
I hate being overheard on a phone call. Just feels weird so I keep it short and sweet mainly.
[i]The few of you saying that this is acceptable behaviour, I bet you take calls in quiet zones on public transport too?[/i]
How much?
[i]If I ever come face to face with someone on their mobile whilst I want their service I talk to them very loudly and try and engage them in conversation[/i]
How very rude.
I agree with the folk saying it's bad manners, I'd normally wait until I've finished teh call to go through check out or hang up and call the person back.
The poor check out folk have to deal with 100s of folk a day so a few common courtesies probably goes a long way to making their day more bearable.
A please & thank-you absolutely but doffing the cap & a "How do you Ma'am" are hardly a requirement for buying a pint of milk!
"Manners maketh man..."
You'd be surprised how you can make someone's day by being 'a bit more than polite' to them.
This is a machine:
[img] 
[/img]
This is a human:
[img] 
[/img]
DrP
The fact that using your phone whilst being served is rude is not in debate is it?
Saying that it seems to that the employee had made the rule/enforced it on the spot.
Verdict = Both in the wrong, but the employee wronger because one [i]is paid to be there[/i] and the other [i]pays[/i] to be there.
These massive profit organisations haven't got where they are by turning custom away...
Has anyone ever tried to take a call in a restaurant in France
No, but in France I've often been behind some arse who is bagging his groceries while on the phone and doing it slowly so it holds up the queue. And behind some other idiot who just goes through the Metro turnstile and stops deads to continue his conversation.
And in Greece I've heard people answer their mobile in the cinema.
Bloody foreigners!!