MegaSack DRAW - This year's winner is user - rgwb
We will be in touch
Honestly it was better when they had all the money and didn't really "care" about me the customer. Now i can't do a simple thing without having to hear what a great deal i can get on a mortgage, or how spending more on a "gold" account could save me money.
Todays was a "what do you do about...." question which i stupidly answered to be told i was wrong. Erm how could i be wrong? That's what i do and that's what you asked me. And no i don't want to transfer money to an account that already has plenty in it.
Grrrrr
Indian Call Centres.
Oh joys.
Actually I [i]PAY[/i] my bank so as I dont have to speak to an Indian Call Centre...except for arranging mortgages...grrrr.
Actually I PAY my bank so as I dont have to speak to an Indian Call Centre...except for arranging mortgages...grrrr.
So why not let someone else do that part of it, find a good advisor and let them deal with the call centres for you 😉
missed that.
Leon got in touch cheers.
🙂
My all time favourite was when I lost my job in 1999, I cashed in all my savings and found I had enough to pay off my mortgage. That profoundly changed the picture for me, so off I went to the Bank/Building thingy, and announced my intention only to be met with the following :-
1) A Fixed rate mortgage of Approx £400 per month with the fixed rate term due to end in under 2 months, they wanted me to pay a penalty of £1200 to finish early.... Absolutely would not budge on it, so I simply defaulted on the last two payments.
2) I was also at the same time told that I would have to see a debt counciller.... Because I wanted to pay off my mortgage??? Which I ultimately did in cash just to make the point
WTF ???
Suffice to say I received compensation in the end, but who the **** do these people think they are treating their customers like that???
The bank/BS in question is part of the highly successful and well run organisation whose intitals are HBOS.
Utter twunts in my experience.