Hi all,
Had some medical treatment while in the US over summer. Gave the hospital my insurance details at the time.
On my return to the UK, I got a bill for $65, which I paid myself as it was more than the insurance excess.
I have just got a bill for an additional $1700.
Just checked the small print for Virgin insurance, and it says that if I don't inform them before I receive treatment they don't have to pay out. I was in a lot pain at the time and went to the nearest hospital (yes, small violin please 😛 ), so ringing the UK was the least of my worries.
Anyway - I'm going to ring Virgin tomorrow and see what they say - but has anyone got any experience with this kind of thing? Am I going to be out of pocket, or is there some wiggle room?
Ta,
Duane.
Just checked the small print for Virgin insurance, and it says that if I don't inform them before I receive treatment they don't have to pay out.
Not going to be helpful at all, but that seems harsh. What if you've been knocked out/unconscious?
Usual reason as a service user to ring the service providor is so they can negotiate with the other service providor a better deal or cheaper treatment etc.
Probably expect a bill,