MegaSack DRAW - This year's winner is user - rgwb
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I got a new router from EE, plugged it into my test socket and finally I now get a decent speed (all of 2.8Mbps!) reported on the router config pages. However I only get 1.1Mbps plugged into the extension upstairs, where I want the router. It's a fairly new house, only 5 years old, so crumbly wiring and damp are less likely to be an issue.
1) The extension is close to an LCD TV, lots of mains flex and the home cordless phone base unit is plugged into the same socket and is nearby (yes, there's a filter).
2) There's an un-used extension upstairs with nothing in it.
Could either of those things be causing an issue? If not, how else to go about tracing the issue?
The speeds will be all over the place for the first couple of weeks while they find the best speed/reliability compromise.
plug it into the 'proper' socket and get some decent networking (wired or wireless) within the house would be my advice.
The speeds will be all over the place for the first couple of weeks while they find the best speed/reliability compromise
I'm talking about the sync speed, not the download speed which would be ifluenced by my IP profile. Unless you are syaing the sync speed is also affected this way?
plug it into the 'proper' socket and get some decent networking (wired or wireless) within the house would be my advice.
Wireless network is known to be good, and I don't want the router by the door as this would require me to put in new power sockets and keep all my wired devices by the door too which isn't practical.
As above, there is normally a bit of line profiling taking place after the provider has activated the service. This wouldn't impact your extension socket though.
If the cable terminations are fine within the house, ensure there is little or no interference during the cable run.
There is always going to be some degradation of speed over distance.
Ensure that there is a microfilter in place if this is an ADSL line.
Other than that if the issue persists then maybe you could look at connecting the router to the master socket and using wireless, or even ethernet over domestic ring main.
EDIT - sorry, just saw your reply after posting mine
Check:
Filter is upstairs near router (not at the beginning of the extension)
Extension is round in profile with pairs twisted around each other. If it's flat profile it's not twisted.
Try disconnecting the wire to terminal 3, you only need two and five connected.
Is it at all possible to turn the power off to the upstairs sockets? Use a power extension from downstairs, to verify if it's the pwer sources causing the issue. If it is, then would it be possible to get a new extension put in? Ensuring it's a better quality unit than the existing one. I had a newish flat, and the quality of the internal wiring was a disgrace.
Failing that get a spark to check the sockets are all installed and shielded as well as they can possibly be.
Extension is round in profile
I'm talking internally wired extension, not a plug in extension lead. It is round profile standard phone wire, I don't know if the wires are twisted or not though.
The power thing is interesting - how about I try a filtered socket? Or are you talking about interference from the power to other things? It's all electronic stuff, no heaters or anything running on mains voltage.
I have a new build which has exactly the same speed problem as you.
Chances are BT didn't actually connect up the wires in the master socket to your extension wiring; the builder did and probably used a cheap and worn out krone tool to insert the wires.
Have a look inside the master socket - you actually only need wires 2 + 5 connected, and if necessary you might want to remove them and reinsert them with a proper tool, pushing down firmly until the tool clicks into place.
http://en.wikipedia.org/wiki/Punch_down_tool
Maplin sell 'em.
[Having said that, I just left mine plugged into the master socket with all the extensions disconnected because I don't use a landline phone.]
Bell wire already disconnected.. I will re-check the wiring in the sockets.