Am I being unreason...
 

[Closed] Am I being unreasonable?

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Ordered a piece of sports equipment (that wasn't cheap, ~£400) and paid an extra fiver for "Expedited Shipping (1-2 business days)". It's neither big nor heavy.

Turns out it was sent by Parcelforce 48-hour. I asked for a refund on the postage as there's no way that they could achieve delivery within 1 day on this service.

Am I being unreasonable? It's a tiny amount of money in comparison to the cost of the item but it's the principle of it.


 
Posted : 01/07/2016 9:15 am
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1-2 biz days, so it could be 2 days not one.


 
Posted : 01/07/2016 9:16 am
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1-2 business days.
Parcelforce 48.


 
Posted : 01/07/2016 9:16 am
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Err, it was 1-2 business days.

48 hours is 2 days.


 
Posted : 01/07/2016 9:16 am
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1-2 days is still 48hrs last time I checked


 
Posted : 01/07/2016 9:17 am
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Wot thems sez


 
Posted : 01/07/2016 9:17 am
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My point is that if they're going to send it by a 48 hour courier they shouldn't advertise it as "1-2" days, since it's physically impossible to achieve a next day delivery...

If their site said "48 hours" I'd not have swapped shifts to get this morning off work. 🙂


 
Posted : 01/07/2016 9:18 am
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But they didn't say 'next day' they said 1-2 days.


 
Posted : 01/07/2016 9:19 am
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Did it arrive within two business days? If so, what's the problem?

Parcelforce 48 is 'guaranteed' within two days, but often arrives next day anyway. Exactly what the company says.


 
Posted : 01/07/2016 9:19 am
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Parcelforce 48 is 'guaranteed' within two days, but often arrives next day anyway.

Fair enough. 😉


 
Posted : 01/07/2016 9:20 am
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Anyway, in answer to your original question:

Yes.


 
Posted : 01/07/2016 9:20 am
 xcgb
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Yes


 
Posted : 01/07/2016 9:20 am
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I've had 48 hour stuff the next day (less than 24 hours from order to delivery)

Unfortunately, my currently awaited 48 hour delivery is rapidly approaching 96 hours. 😕


 
Posted : 01/07/2016 9:21 am
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Can you describe a situation in which something sent by a 48 hour courier turns up in 1 day?

Well, this one time, I ordered a thing from a place and paid some money for 48 Hr delivery and then, like the very next day, a dude in a van rang my doorbell and said "Here's your parcel, mate!".

I was all like "Whoa!...... that was trippy!"


 
Posted : 01/07/2016 9:23 am
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😆


 
Posted : 01/07/2016 9:24 am
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Really worthy of a thread?


 
Posted : 01/07/2016 9:26 am
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^^ 🙂


 
Posted : 01/07/2016 9:47 am
 xcgb
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http://www.mumsnet.com/Talk/am_i_being_unreasonable


 
Posted : 01/07/2016 9:50 am
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Anyway OP - have you had a response yet?


 
Posted : 01/07/2016 10:40 am
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so, if Parcelforce is 48 hours, do they take into account sleepy time? or can they deliver at 3am? (unless you're on nightshift)


 
Posted : 01/07/2016 11:15 am
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Are you friends with Kryton?


 
Posted : 01/07/2016 11:21 am
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[quote> http://www.mumsnet.com/Talk/am_i_being_unreasonable

"Friend inviting dp on girls' holiday"

I'm guessing dp means something different on mumsnet?


 
Posted : 01/07/2016 11:26 am
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Hah - I saw / thought that too 🙂


 
Posted : 01/07/2016 11:31 am
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AIBU?

Y.


 
Posted : 01/07/2016 11:32 am
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Royal Mail Tracked 48® - Aim to deliver in two to three working days*

^^ From the Royal Mail website.

Wouldn't you be a bit pissed off if you paid an extra fiver for "1-2 day" shipping knowing that the seller had absolutely no intention of honouring that pledge and posted it out using EXACTLY the same postage option as the free shipping?

If not, please post your unwanted five pound notes to me (although I won't complain if you use a 2nd class stamp).


 
Posted : 01/07/2016 11:39 am
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😉 hugs


 
Posted : 01/07/2016 11:57 am
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I don't think you are being unreasonable at all, just thick 🙂


 
Posted : 01/07/2016 12:00 pm
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I don't think you are being unreasonable at all, just thick

Ah, personal insults now.


 
Posted : 01/07/2016 12:04 pm
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Wouldn't you be a bit pissed off if you paid an extra fiver for "1-2 day" shipping knowing that the seller had absolutely no intention of honouring that pledge and posted it out using EXACTLY the same postage option as the free shipping?

Totally. But then I would have just kicked off with the store, and not posted on here. As you should know the sort of bullshit you're going to get posted in reply 😉


 
Posted : 01/07/2016 12:12 pm
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OP - I highly recommend the Headspace app for you...not healthy getting pissed off over something (imo) so minor as delivery times.


 
Posted : 01/07/2016 12:26 pm
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Ah, personal insults now.

You posted a "Am I being unreasonable" post on here and didn't expect personal insults!!!
I thought the thread had gone on far too long without one and you'd be sorely disappointed that it hadn't descended to such levels, I know I would have been 🙂


 
Posted : 01/07/2016 1:05 pm
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OP - if you don't (didn't) get the package in 48 hours then yes, ask for a refund.

Asking for a refund even if you do (did) get the package within 48 hours would be rather silly.


 
Posted : 01/07/2016 2:03 pm
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I expect they despatch all Thursday 1-2 day deliveries 48 hr parcelforce - they'll all arrive on the following Monday.


 
Posted : 01/07/2016 2:05 pm