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By the way in case anyone is interested or might end up doing similar, I've done something daft/YT/my CC company have been really **** annoying.
So after everyone told me that the small would be too small and I did some more research and the internet seems to almost universally agree, I decided to change to a medium. They told me the only way they can do this is if I cancel and re-order.
What I didn't realise is that as well as the charge YT take for using a credit card, the CC company take a hefty fee (£80) for converting to euros. When I cancelled, they then charge [i]another[/i] £80 to process the exchange back. With exchange rate differences that means I end up £200 down with absolutely nowt to show for it, and if I wanted to order on a CC again I'd have to pay the £80 CC fee AGAIN.
However - I've lodged a complaint with the CC company that this is ridiculous and currently they have refunded me the £200 - but I spoke to someone from YT today and it sounds like they will be contesting it.
I realise some of this is my own responsibility but it still seems mental that it might cost me so much to change the size of a bike that's not even getting delivered for a month without it costing me such a silly amount of money - and all because their sizing guide is widely considered to be totally wrong. Meh.
Medium black ano Knolly Chilcotin on sale here;
http://shore-lines.co.uk/knolly-chilcotin-frame
Someone, I think on the pinkbike Capra thread, suggested using Transferwise.
[url= https://transferwise.com/ ]Here[/url]
How much!!....that's just plain greedy!!
That doesn't inspire customer confidence in using YT if this is the case.
Well currently I have the £200 back so all is well but it's possible that YT are going to contest it. It's a bit confusing but in summary be prepared to pay a lot more to pay on CC (for me £80 plus YT's 80 euro fee) and make absolutely sure you've got the right size (which probably means ignoring their size guide and trying to test one or trawl through 800 pages of a pinkbike thread).
To be fair to the guy on the phone he was helpful and clear and his English was excellent but there seemed to be no flexibility at all. We'll see what happens. I've ordered a medium as a direct payment (not on CC) but not paid for it yet - will probably cancel that if they decide to be arses about this.
I do also blame the CC company for not putting these extra charges on during the ordering process. How hard would it be? I guess I should have checked but I expected maybe a small fee for the purchase, not a huge fee for the purchase and a huge fee for the refund (which I shouldn't have had to do anyway).
Thanks cooie, will be going down that route I think.
Grum I can understand a fee of some sorts but £80 or €80 a pop!!?.....can't you just wink at the next rider you see on a YT and complement him on his great riding skills and then go in for the kill and ask him what size he is & for a ride!!
Indeed. I knew about the initial 80 euro fee for paying on CC (which I already thought was a bit steep) but then didn't think I was going to get stung for another £80 by my CC company, then the same again for the refund, then the same again by the CC company if I wanted to re-order the right size on CC (and still get charged the original 80 euro fee from YT again)!!
Also, it's only a very minor thing but YT's prices don't include a box, which is another 20 euros (on top of the shipping cost of 60 euros). You'd kinda think the bike box would be included in the price wouldn't you.
The CC company will have charged YT to give them the Euros, then probably charged them to take them back again. So YT are just passing the cost on.
CC company is having a laugh really and is taking the piss.
Use a bank transfer in Euros, or as others have mentioned above a Euro transfer company.
Not sure it's the bank's fault. Certainly it's totally avoidable if YT weren't pissing about insisting on cancellation and reordering so that's all kind of moot.
Orange 5. Great for hooning all day in Alps at bikeparks or natural trails and great fun here in the UK as well. Climbs and descends great. Only other Orange riders will agree with this though everyone else will hate you.
Devil's advocate mode....all this could've been avoided if you'd bought the right sized bike instead of following current trends and forum wisdom of buying the largest frame you can possibly stretch yourself onto.
(runs for cover)....
Grum, where are you based? Small Capra here you can try...(Huddersfield area).
Grum I have a Whyte g150 and love it , I have a five rs spec and its my best friend , but the Capra looks amazing ,two friends ride them and they always have a smile on their faces not many bikes out there that look that good , go with the heart not your head , get it bought 🙂
Devil's advocate mode....all this could've been avoided if you'd bought the right sized bike instead of following current trends and forum wisdom of buying the largest frame you can possibly stretch yourself onto.
Could be but there seem to be very very few people out there who've actually ridden Capras who think a small would be a good idea for me.
Grum I have a Whyte g150 and love it , I have a five rs spec and its my best friend , but the Capra looks amazing ,two friends ride them and they always have a smile on their faces not many bikes out there that look that good , go with the heart not your head , get it bought
Cheers stevedore. It's only money eh? 🙂
riklegge - I'm in Hebden Bridge so not too far. I think I'm going to get to swing a leg over one on Thursday but if that falls through I'll give you a shout. Appreciated.
But deviant, he didn't go with forum advice and bought a small , if he'd been going on geometron trends he would've Infact bought the large.
Ultimately with a direct sales brand based on Germany he doesn't have much choice other than to listen to the forum experts 🙂
Thats a bit crap grum.
I'll sell you a 16" 26" wheeled Five frame if you want 😉
I'll sell you a 16" 26" wheeled Five frame if you want
For the price of the £200 I've hopefully had refunded? Deal.
Ultimately with a direct sales brand based on Germany he doesn't have much choice other than to listen to the forum experts
Hopefully I'll have had a chance to swing a leg over a medium AL one by tomorrow.
Just thought I'd update - got my Capra now (CF Pro LE). I don't seem to have had to pay back the credit card fees I mentioned earlier for ordering then cancelling the small so fingers crossed I won't. I paid about £2650 via transfer wise all in (inc a spare mech hanger).
Only been on a quick test ride on a very familiar local trail so far...
Medium sizing feels spot on to me so thanks to those that told me not to get the small! The sizing is a bit odd though - with the 150mm reverb I have to have it pretty much down all the way in the seat tube to get a good pedalling height, but the cockpit still feels small-ish and would feel pretty tiny if I was much taller, IMO. For me though it feels great - really easy to move my weight around and get right behind the saddle if needed but not too short when sat up pedalling.
I know 'new-bike-itis' etc but it feels like a huge leap forward from my old bike, which I guess it should be. I've been riding a Pitch with 36 Vans and coil shock which feels great on descents but is on the verge of being too big for me (medium size) and pretty heavy. Also no lockout/compression on the fork or shock which I now have on the Capra. Where the Pitch will just blunder through everything the Capra seems a lot more lively/poppy - really nice to jump/bunnyhop.
I will admit it doesn't feel quite as light as I thought it might when picking it up (though still a lot lighter than the Pitch) but it 'rides light'. It actually climbs amazingly well IMO - I assumed it would be good downhill but was quite surprised how spritely it feels going up steep, techy-ish climbs.
Tubeless set up on one wheel was dead easy with a track pump as the rims are already taped though needed e13 tubeless valves (not supplied) - for some reason the other was a massive PITA and I had to resort to going to the bike shop and using their compressor.
Gears were all indexed perfectly and the Guide brakes seem at least as good as the Formula The Ones on my old bike (which I found miles better than any XT or Hopes I've tried).
So yeah - take it all with a pinch of salt if you like but so far I'm really impressed. Excited to take it to a bike park and on a proper mountain ride. Still need to have a play with the suspension settings: rebound/low speed compression/tokens etc
It also looks sexy as hell by the way! Will post some pics at some point. 🙂