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Ordered a Fox Van R shock from them at 6.50am yesterday for my Bullit
Was called by Fin yesterday afternoon at 2.30pm to discuss what bike it's going on, how much I weigh in my riding kit and what sort of riding I do.
Had an email at 5.15pm to say it has been despatched and included a tracking number
Had another mail this morning at 8.40am that said your order from T F Tuned Shox is due for delivery between 10:39-11:39
Delivery turned up at 10:41
Fitted by 10.50
and it rides great
How good is that? I was very impressed
brilliant I love ot when that sort of thing happens 😉
TF tuned helped me out too recently when I was faffing with different coils for my rig. once decided, it was delivered the next morning.
is it a std van R or fettled ie pushed, and if it's the latter whats it like?
Got super advice for a set of reba race forks they were great.
THEY ARE THE BOYS!!!
Chucky, they didn't have any Push kits in stock so just a standard Van R so I'll see how I get on with this and then might get it Pushed at a later date
I was going to get a shock off here but by the time I'd bought a shoch for £80-100, probably have to buy a new spring and fitting kit and then get it serviced I'd be up to the cost of a new shock
Went through the same thing myself recently. Very nice guys to deal with.
Found them very honest, no trying to sell you anything extra and for £189 delivered with all the right hardware, you know it makes sense!
I went VanR without Push as i haven't used a coil before so wouldn't have known the difference anyway..
Put it on my early Hemlock and its lovely.
Yeah, I'll add my thumbs-up for TF.
They sorted out some Reba Race SLs I had fail on me, slick, knowledgeable, good to deal with.
I'll certainly use them again, when the need arises.
;-D
Solo
they recently gave me some sound advice for gratis on the phone - will use them for stuff in the future again
paul
I've purchcased a few shocks from them, and had a push treatment for one I got from ebay. I have also gotten into occasions where I've called to ask what I should get, and they have felt the best thing is to get something they are not selling.
I always get the feeling they are really aiming to get the best solution for me even if it means going elsewhere, and so they are generally the first place I will go to. No problem paying a bit more for service like that.