Community

Forum menu
Strava Live Segment...
 

[Closed] Strava Live Segments on Wahoo ELEMNT

Posts: 827
Free Member
Topic starter
 

Evening folks,

I’ve used live segments on my Wahoo for a long time and it’s worked flawlessly. I have however just noticed that it will no longer sync the segments page. Wondering if it’s just me or a wider issue?

Basically I turn the Wahoo on, navigate to the segments page and then hit the sync button. It comes up to say it’s connecting to WiFi and occasionally then says syncing but then returns to the “synced 4 days ago message”.

Would anyone with a Wahoo be able to give it a whirl for me and see if you can sync ok?

Cheers

James


 
Posted : 23/05/2020 10:43 pm
Posts: 4331
Full Member
 

Is this part of the recent Strava update?


 
Posted : 23/05/2020 10:44 pm
Posts: 827
Free Member
Topic starter
 

I was wondering if it could be related but I hope not!


 
Posted : 23/05/2020 10:52 pm
Posts: 11554
Full Member
 

Are you a Strava subscriber? If not, it could well be.


 
Posted : 23/05/2020 11:26 pm
Posts: 827
Free Member
Topic starter
 

Yea I am a Strava premium member and have been for as long as I can remember


 
Posted : 23/05/2020 11:46 pm
Posts: 5661
Full Member
 

Just tested mine on a Wahoo bolt, and it's synced fine. Even starred a new segment, synced and it's there right away.


 
Posted : 24/05/2020 12:06 am
Posts: 13349
Full Member
 

Have you checked the phone app for set-up? You could be an update behind for the unit or a tick-box has been missed in the app settings.


 
Posted : 24/05/2020 12:11 am
Posts: 827
Free Member
Topic starter
 

I’ve re-paired my phone and WiFi and checked all settings etc but it still won’t sync. I’ve emailed Wahoo support


 
Posted : 24/05/2020 9:26 am
 RicB
Posts: 1540
Free Member
 

My Wahoo downloaded an update yesterday, so perhaps related to that (ie if yours didn’t)

Mine synced fine to Strava (free version)


 
Posted : 24/05/2020 9:30 am
Posts: 827
Free Member
Topic starter
 

Both the app and device is up to date. Strange that it just stopped syncing.


 
Posted : 24/05/2020 10:50 am
Posts: 0
Free Member
 

Just tried mine. Cycles through Connecting to Wifi > Syncing > Synced All.

I only have two Segments starred in Strava but it only syncs one of them. Strange.

Note: in the Elemnt app it does say 'Strava Live Segment are only available to Strava Premium subscribers'


 
Posted : 24/05/2020 11:37 am
Posts: 433
Free Member
 

Live segments has always been a premium Strava feature.

Try disconnecting Strava on your wahoo app and re-connecting. Mine did similar in the past and this fixed it for me


 
Posted : 24/05/2020 2:44 pm
Posts: 433
Free Member
 

Also it will not sync downhill segments, this is a Strava API feature which has been discussed in the Garmin threads


 
Posted : 24/05/2020 2:45 pm
Posts: 827
Free Member
Topic starter
 

Just unlinked Strava from Wahoo and re authorised and it’s working again. Thanks guys


 
Posted : 24/05/2020 7:14 pm
Posts: 1823
Free Member
 

Similar thing happened to me this week but with my routes on RWGS. Plotted a route the other day and although I synced all routes on my bolt it didn’t show up. De authorised then authorised RWGPS and all was good again.


 
Posted : 24/05/2020 9:11 pm
Posts: 0
Free Member
 

Also it will not sync downhill segments, this is a Strava API feature which has been discussed in the Garmin threads

Thank you I didn't realise that and explains why I only have one segment available on the Bolt.


 
Posted : 24/05/2020 11:35 pm