[Closed] Specialized customer service

Just to say how good they can be...

I crashed at Cwmcarn a couple of weeks ago and made a complete mess of my Deviant full-face - big crack in the shell, cracks in the polystyrene etc. I emailed Specialized about a crash replacement, and got prices for the standard or carbon models, and finally sent the remains off with a cheque on Tuesday.

The new one has just arrived on my desk.

It's also not the first time I've had this level of service - every time I've had either a crash replacement or a warranty issue with their kit, I've had the same response, so I thought it was probably time I said something!