I have a Yeti ASR-C, the full carbon one, bought new in 2009.
In October 2010 a hairline crack was found in the BB shell. The previous importers, Evolution, sent out a warranty replacement for the whole frame, new swingarm and everything. They didn’t even ask how it had broken (I have no idea how it happened anyway)
I joined a team for 2011 and they provided me with a bike.
This year I am racing for myself again and so built the new Yeti up. It did two 24hr races and one XC race, then I took it to the Classic Weekender. I had an incident about 5 minutes after I got there, I failed to unclip, toppled over and cracked the ‘seatstay’ part of the swingarm.
I showed this to Ride-On, a Yeti dealer who were there and they advised me to contact Silverfish, the new importers. The lovely chaps at Cotic leant me a Rocket for the weekend.
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I rang Silverfish on the Monday and they referred me back to the dealer I had bought it from.
They have been in touch with Silverfish who have refused to send a replacement. They want to sell me one for £500!
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I know it is ‘crash’ damage (does a 2mph topple-over even count?) My argument is that a frame should not break from such a silly incident, had I stuffed it into a tree at 30mph then fair enough. A quick search of the google reveals many, many people with similar problems, including a couple on here. Also, Yeti completely redesigned the swingarm for 2010. The proliferation of problems indicates to me that there is a known weakness with it and that it is therefore unfit for purpose and should therefore be a warranty issue. Even a lightweight XC bike should be able to withstand that.
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Am I being unreasonable in expecting a replacement?
I’m also a bit cross as Evolution took a perfectly good swingarm away with the rest of the frame, I should have kept it for spares. Not Evolution’s fault, just one of those things. No doubt it made it’s way back to Yeti. Do they examine these broken ones to help improve the design?
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I won’t mention the dealer at this stage. I don’t know if they have called Silverfish and when told ‘no’ have just said ‘OK, we’ll sell him a new one’ or whether they have been arguing my case for the last week.
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I have looked at getting it repaired, been quoted £220. This could cause problems with the warranty claim but I need to race it very soon and can’t wait for the argument with Silverfish to drag on. If I end up going down the route of trading standards/Sale of goods act route claiming unfit for purpose I expect that could take a while.
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Contrast Marin: New XC100 in March 2004, frame cracked November 2005, new Mt Vision Pro arrived 6 weeks later. Broke the swingarm (stick through mech, hanger failed to snap and ripped the dropout open) mid-2006 (after original warranty was up) New swingarm, bearing etc within a fortnight. The replacement for my big bike when it finally dies is much more likely to be a Quad XLT than an ARS7!
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Lesson learnt: Always lie about how damage ocurred.
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End of rant.
Don't most warranties have a clause about not racing?
majority of broken bones happen from 'topple overs' amazing the damage you can do at slow speed.
i'm on their side im afraid.
Even a low speed impact can be significant, it's a light bike too.
Also it's cracked, not nec broken - keep riding it (and suck it up)...
Given the length of time yo would only be entitled to a partial refund even if you win your case - you have had use of the bike for years. Crash damage as well - I wouldn't bother fighting
It's still crash damage regardless of speed. If they had only replaced your main frame and you had an older swingarm that didn't match would you have been happy? By getting a complete frame, it avoided that problem. You wouldn't be entitled to keep the swingarm either. It's not a warranty problem, probably not what you want to hear though
Bad luck but I don't see why the manufacturer should replace something that was caused by you and not them, despite their product failure rate.
Clearly they've turned their back on you, and lots of other Yeti owners so, I think I'd do the same to them and buy from a better manufacturer next time.
Racing and crash damage = no chance on virtually every frame warranty out there. I wouldn't say it was an inherent flaw either, the carbon will have been laid-up to deal with normal riding stresses not a side impact.
I'd pay the £220 and get it fixed, the warranty claim is going nowhere anyway. 😮
i had a low speed crash in penmachno, riding at walking speed. Snapped the end off my elbow and tore off my tricep tendon. Riding speed doesnt always dictate impact speed (I came off sideways so was "slingshotted" into the ground) or impact force.
It was damaged in a crash, in a race, both of which are probably exempted from warranties anyway. Older carbon Yeti rear ends are infamous for snapping.
How well a high-end brand or retailer should deal with it is another matter. Good luck, I'd feel the same as you, but dont think youll have much luck under the warranty or SOG route- better to hope for some post-warranty goodwill. I take it Yeti dont do a crash replacement policy with reduced or at-cost replacements then?
I’m also a bit cross as Evolution took a perfectly good swingarm away with the rest of the frame, I should have kept it for spares. Not Evolution’s fault, just one of those things
Well they were under no obligation to provide you a new swing arm from a broken main triangle, so I'd say you got lucky there, keeping the old swingarm as well would have been taking the pee somewhat!
I'm with them, you crashed, it's impact damage. Suck it up and repair or replace.
At £500.00 that would be a crash replacement at cost...
500 is cost for a swing arm? Given Evolution were selling £2K rrp old stock ASR7 frames for £800? Really?
P20 - Member
It's still crash damage regardless of speed
If it got knocked over by accident and hit same rock without a rider on - is that still crash damage? ❓
Yes.
Same as if you left the hand-brake off on a car and it rolled down a hill and into a wall.
No gripes with Evolution taking the old swingarm, they did include a shiney new one with the new frame 🙂 Just included as background info really.
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Looks like no-one is siding with me then? I would have thought the sheer number of these failures and the nature of my 'crash' would have indicated a design flaw, which should be a warranty issue.
The racing bit shouldn't matter, it is sold as a race bike (even a little sticker on the frame which says 'For Racing Only'!) TBH I've never dared ride it other than in a race in case I broke it, I have bigger, stronger bikes for messing around on. This is one reason it was only it's fourth ride, which is another sore point for me.
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Shame, because when it works it is very fast, but if they accept this kind of failure as normal I certainly won't have another. I'll drop Yeti themselves an email and ask very nicely if they can help out, they must have lots of spares lurking somewhere, or see if they can get Silverfish to be a little more helpful.
Same as if you left the hand-brake off on a car and it rolled down a hill and into a wall
If it hit the wall at 2mph and cracked the bumper, fair enough.
If the whole chasis buckled and wrote the car off some would question the strength and suitablity of the chasis?
*sights*
To repeat:
1. they can't design a lightweight racing frame to withstand every impact.
2. you don't know the force of the impact in question.
3. it's cracked but not broken? It might go on riding fine indefinitely.
I know an ASR5 retails at a rather large amount of money, but does a carbon swingarm/triangle really cost £500 at 'cost'? 😯
(all-alloy asr-sl here, and I got an nos rear triangle in an ebay auction for, ooh, about a tenth of that!)
If it got knocked over by accident and hit same rock without a rider on - is that still crash damage?
Yes.
I have seen the damage done to a Klein attitude that fell over onto a terracotta planter, one hell of a dent in the downtube.
Certainly not a warranty issue, just bad luck.
I know an ASR5 retails at a rather large amount of money, but does a carbon swingarm/triangle really cost £500 at 'cost'?
Unfortunately, yes.
I know what you are thinking, 'I could have bought a car for that.' and I have done, three actually, and the cheapest two were less than that together!
No.
Yes.
"I would have thought the sheer number of these failures and the nature of my 'crash' would have indicated a design flaw, which should be a warranty issue."
Sorry but are you referring to the few that have been mentioned on forums, there is a very small failure rate on the ASR5, so no its not a design, or manufacturing fault therefore not a warranty issue.
Silverfish and Evolution are very good at dealing with warranty claims and deal with genuine claims very quickly.
OP - if the opions on this thread are anything to go by then it seems you don't have a warranty case.
Your experiences have definitely put me off carbon though.
I would have thought the sheer number of these failures and the nature of my 'crash' would have indicated a design flaw, which should be a warranty issue.
Think about the intended use of a bike. Would you consider that use to include crashing?
My mate bought a Ridgeback to go touring on. On the first trip out he dropped the fully loaded bike in the campsite, his crosstube finding the only rock there and put a decent dent in it. Warranty issue?
Sorry dude 🙁
Think about the intended use of a bike. Would you consider that use to include crashing?
Er, yes in the case of a mountain bike. However, I agree that the OP doesn't have a case here.
I suspect everyone that's rode a MTB has binned it at some point or the other. I'd expect a MTB to be able to wishstand minor spills.Think about the intended use of a bike. Would you consider that use to include crashing?
Back to the OP: If your SPD mishap resulted in you toppling over onto soft ground, and you've had no other previous spills that may have resulted in hidden damage to the frame, then I sympathise with you being hacked off with the frame cracking. However if the T&Cs of your warranty excludes racing, crash damage etc. then you're stuffed. On what basis did Silverfish refuse your claim?
"think about the intended use of the bike"
when i go out, i intend to ride my bike, i dont intend to crash it, drop it, fall off it etc.
its shit when you've only ridden it 4 times, i reckon that would piss anybody off tbh.
but it was an accident, not a manufacturing fault.
this situation could happen for any rider out there, relatively easily, the bottom line is: if you have a £4k bike, you could do £4k of damage on just about any ride.
im not saying its very likely, or that it would be easy.
OP, youve got my sympathy m8, but i dont think its a warranty claim imo.
No but it happens and it's part and parcel of mtbing. It's not unreasonable to expect a MTB to withstand minor spills. However, whether the warranty was valid at the time or the manufacturer believes the OPs story, is another matter though."think about the intended use of the bike"
when i go out, i intend to ride my bike, i dont intend to crash it, drop it, fall off it etc.
Just curious why it's £200 quid for a repair, people in our club have been getting smashed top tubes on road bikes done for c£100 including delivery
I had my yeti 575 swingarm repaired for £40
Yet again another SF UK service failure and charging over tops prices and not admitting responsuobility.
Barstewards even if reasonably friendly over phone, they,ll sure make u pay for it!
😯 /\ where to begin?
I know, quick mistyping Smokey rollie out in garden on moby w0by 😛
Dropping an MTB like that is not an unlikely occurrence - easily done in the carpark if not propped up correctly.
Whilst breaking it in such circumstances may not be a warranty claim (no manufacturing fault as such) if a mountain bike can't take that kind of impact it's not really a very good mountain bike is it... I mean, it's a sport which involves fast riding in the outdoors amongst rocks and trees where unintended dismounts are part of the sport. A rock strike could have the same level of impact for instance...
So I don't think yr unreasonable for thinking it's not saying much for the quality (or service) of Yeti but I don't think it's a warranty claim.
Personally I wouldn't buy a Yeti if it can't take that kind of impact - they're priced as premium products. And if their customer service is to make you pay full whack for a replacement I'd never ride it outside my lounge in case it ever touched anything solid!!
Warranty or not, all goods sold in the UK must be fit for intended purpose. This is the law, warranties have no impact on this and most definitely does not restrict your rights.
The question is whether it is reasonable for a mountain bike to break under these circumstances - I'd have thought not. In my completely personal view, it seems wholly reasonable to expect them to survive a reasonable amount of rough handling.
The responsibility to you under the law sits with the retailer not the manufacturer, the retailer can the take it up with the manufacturer subsequently.
But to be aware...
I do not have specific experience of consumer protection legislation in relationship to mountain bikes and case law may already have defined what constitutes fit for purpose in such cases. If it is that you have been sold unfit goods don't feel guilty about getting a replacement or refund.
If bike and rider fall over (not talking unattended bikes in car parks), with seat stay taking the brunt of 70-80kg against what could be a sharp object, I'm not surprised it broke. Doesn't matter that it's at 2 mph but if it did, where is the limit and how do you prove it?
Bikes aren't designed to be crashed. End of.
Some of the crap on here,
No one is going to design a bike to be crashed, end of. Bikes are designed to be ridden from point a to point b. Even DH bikes aren't designed to be crashed. A bike might be slightly overbuilt to allow for the treatment it is going to receive, but who is going to buy a frame that weighs 20lbs but is made of solid bars and thus crash proof?
If you want a frame that weighs 3-4lbs it is going to be possible to damage it by dropping of rocks,etc.
I had a bike of mine damaged by baggage handlers, surely with so many people flying to the alps with bikes all bikes should be able to withstand the baggage handler treatment?
to the OP **** happens, see what they can offer as a crash replacement, see what it costs to repair and get on with life.
fourbanger - Member
Bikes aren't designed to be crashed. End of.
But are designed for a sport where crashes are common/likely...
But are designed for a sport where crashes are common/likely...
Crashes aren't that likely and aren't that common, i don't know many riders who crash with any regularity, it hurts! And who would would buy a crash proof bike if they realise what it means to make a bike crash proof?
Bikes aren't designed to be crashed. End of.
No one is going to design a bike to be crashed, end of.
As sweeping statements those are rubbish. CEN requirements include impact damage from striking objects and falling frames. No fool is going to buy a MTB if it can't take the slightest knock.
Note that we aren't talking about the OP stacking the bike into a tree at speed or landing badly after a drop off. We're talking about toppling over after failing to unclip.
As sweeping statements those are rubbish. CEN requirements include impact damage from striking objects and falling frames. No fool is going to buy a MTB if it can't take the slightest knock.
How do you design a frame to withstand falling on a pointy rock with a rider onboard?
If you want a bike you can actually ride then you have to accept that it can't withstand everything. And
is about as hard a problem to solve as you can get!toppling over after failing to unclip.
Or am i forgetting that most riders are actually driving to a trailcentre having a picnic halfway up the first climb, doing one decent going to the cafe for some food, repeat after lunch, then going home having a drink and bigging themselves up???
Same thing happened to me many Many years ago I got a giant cadex (around 1992, remember those?) with bonded tubes. I could of chosen carbon or alloy, and money dictated alloy.
First ride a rock gets flicked up off front wheel, smashes and hell out of my big toe and dents the down tube.
If I had chosen carbon it would have been a one ride frame... And I would of had to accept it, learn a lesson about light racing materials and buy something stronger. But I rode that frame for years.
The view of "surely it's designed to withstand a few rocks etc" is BS, it's carbon, designed to be light and Racey, not tough and crashy.
Bad luck is not a warranty claim, it's just difficult to swallow.
Who said anything about a pointy rock or expecting bikes to withstand everthing? It's going a bit off topic now.
Who said anything about a pointy rock or expecting bikes to withstand everthing?
Because rocks, roots, etc are a part of mtbing. You can't design a bike to withstand every crash, simply there are too many variables. Unless you design to withstand everything then unfortunate accidents such as what has happened to the OP will happen.
It mentally hurts to damage a brand new bike, but it is a risk you take using it. As said to the OP suck it up, consider what you want from a bike, What are you willing to compromise to get it?
Again, referring back to the OP, what has rocks or withstanding every crash got to do with it? Can't we discuss the OPs case without making generalisations?
Can't we discuss the OPs case without making generalisations?
OK, he failed to unclip, so incompetence then? how do we design a bike to cope with that. I guess we could ban clipless pedals, is everyone happy with that solution? your warranty is only valid if you use flat pedals, ie no toestraps, no clipless etc
He fell over on to what? quicksand, boulders, no idea, how much does the OP weigh? is it 40kg levering the frame in a manner it is not designed to cope with or 200kg? think about rotational forces applying to bits of the frame that they are not designed to cope with. I have seen a 753 frame wrapped round a lamppost, perfectly strong but following the logic that crashes happen, and have you seen crashes in road race?
The reason bike are designed the way they are is because it is an efficient way to design them, but it does mean they can't cope with non-design loads.
If only it had been a Rocket you'd 'crashed' in the same way! 😉
mrmo, how the OP fell when he toppled over is a valid point and, as you say yourself, you've no idea. Why don't you ask him that question and get some idea of what happened. I'd also be interested to know if the OP had stacked the bike previously and also on what basis Silverfish rejected his claim. In addition to not covering crash damage, the Yeti's warranty also appears to not include frames that weren't built up into a bike by an authorised dealer.
the Yeti's warranty also appears to not include frames that weren't built up into a bike by an authorised dealer.
harsh, but seems fair, stops people coming back after ****ing up threads and saying it is Yetis fault.
Why don't you ask him that question and get some idea of what happened
It doesn't really matter beyond what the OP did specifically, he was racing, he crashed, both are not warrantable. Materials and workmanship is standard warranty clauses, did a weld/bond fail, no; did tubes spontaneously fail, no. Case closed. Some companies are more generous than others, some might give you the benefit of doubt, others won't.
mrmo - Member
Crashes aren't that likely and aren't that common, i don't know many riders who crash with any regularity, it hurts!
🙄
That's just daft - If Aaron Gwin can crash then...
That's just daft - If Aaron Gwin can crash then...
And we all ride like Aaron Gwin? Maybe most people just ride bikes? most people try not to crash? most people aren't that rad/gnar/whatever the latest **** word of the week is/etc. I crash once in a while, such is life, i don't go out for a ride thinking i am going to crash, then again i ride in lycra and ride old school XC. which shockingly as a style of riding covers most real peoples riding.
You buy an XC race frame and break it on fort bill DH? whose problem?
Warranty is not a get of jail free card, workmanship and materials, if neither is at fault chalk it up to experience and move on, talk to the importer and see if they offer a crash policy.
It doesn't really matter beyond what the OP did specifically, he was racing, he crashed, both are not warrantable.
From the OP's description, it appears he didn't crash whilst racing, he toppled over whilst at the event. Again these are facts to be established, rather than assumed.
From the OP's description, it appears he didn't crash whilst racing, he toppled over whilst at the event. Again these are facts to be established, rather than assumed.
Workmanship or Materials?
Again, establish the facts from the OP. If it was a simple topple-over incident, then I'd go for not fit for purpose.
Sorry to hear about your frame, dude. Crashing and breaking things does indeed suck, and is pretty hard to accept. The thing is, if you crashed and broke a bolt in your frame, or snapped a saddle rail or similar, you wouldn't claim warranty, you'd just replace it. Why should a frame be any different?
Admittedly it's a lot more money, but the principle's the same. Although this may be difficult to swallow, that's just the way of it.
Regarding the price of the swingarm, it's probably about right at £500. Bear in mind that it is half a frame, and carbon isn't a cheap material to make.
Most bike manufacturers won't have a specific retail price for replacement frame sections, as people who are buying them aren't doing it because they want a change of colour, rather that they have broken one. As such, that £500 is probably not far off cost (once you include VAT and and getting it to the UK etc)
A mate of mine did the back end in on his old bullit (non replaceable hanger) so he had to get a new one from Jungle. It came to about £360 all in (and this was back in '07) for a fairly basic chunky alloy triangle. So for a carbon fibre swingarm, 5 years later, £500 really isn't that bad a price.
He went through the same thing when his back end went (tore the threads out the hanger and deformed it completely) and tried to argue it was a design flaw. However, at the end of the day, he crashed it side on into a tree. No bike's going to withstand that without some sort of damage: He just got unlucky!
Best of luck getting it sorted.
Suck it up and repair or replace.
what he says...
if you crash your car into something theyre not going to provide a warranty....... car crashes happen all the time, even if its only a small crash you cant expect them to replace it.
How is this different for a bike?
If the neighbour's infant rode his Fisher Price trike into your car wheel and then you found a whopping crack all the way down the side of your car wing, would you not question the workmanship of your car?
Again, back to the OP, we're not talking about a high-speed stack or a bike failing after years of abuse, we're talking about whether a bike frame should withstand a simple toppling-over incident on it's fourth outing (if the OP is to be believed and assuming no other abuse). Personally I think it should.
why are people discussing this, its not a warranty issue - get over it.
we're talking about whether a bike frame should withstand a simple toppling-over incident on it's fourth outing (if the OP is to be believed and assuming no other abuse). Personally I think it should.
And they do, virtually all the time. But occasionally some combination of factors means that damage is done.
mrmo - Member
And we all ride like Aaron Gwin?
Not for me to answer so I won't.
The point was that if he ,(the best current DHer), can then it's likely we all can.
Similarly, watch the UCI XC stages - If one of Trek's riders had an off, got up to re-mount his carbon steed to find it was unrideable due to catastrophic crash damage - Do you think Trek would be happy with the coverage that gave them...
Whether they'd cover an identical crash 'under warranty' to the public...Well that's another matter.
Could they prove that warranty issues have/have not occured through rider mal-treatment? No, hence they don't cover it under warranty.
Do they make them to withstand crash damage? You bet they do.
Some even offer a 'crash replacement policy'. Now what does that tell you... 😉
From the OP's description, it appears he didn't crash whilst racing, he toppled over whilst at the event. Again these are facts to be established, rather than assumed.
+1
Some even offer a 'crash replacement policy'. Now what does that tell you..
It buys brand loyalty, that is all and you don't need to crash, just damage to use it.
been there.
Similarly, watch the UCI XC stages - If one of Trek's riders had an off, got up to re-mount his carbon steed to find it was unrideable due to catastrophic crash damage - Do you think Trek would be happy with the coverage that gave them...
**** happens, seen what happens to road frames in a crash?
Back to the OP, materials or workmanship, show me either and it is a warranty, else bad luck
" Build a Rocket Boy "
8)
CEN requirements include impact damage from striking objects and falling frames
No they don't. At least not in the sense of rock impacts etc, the 'falling frame' impact test is simply a measure of a minimum yield strength under a straight-on landing type of load.
Anyway. Is this still going? No frames are meant to be resistant to falling off sideways onto rocks. I think there's just a simple lack of structural understanding here. I've seen a few top end brands' bikes wrecked this way. I've done it myself endoing sideways into a rocky area at low speed. Frame was badly damaged. It's not warranty, it's clumsiness / accident / one of those things and what crash replacement deals are for, to ease the pain a little. Don't go in with the 'fit for purpose' thing as you're likely to annoy / offend the very people who can help out.
Just be happy that you didnt damage yourself badly!
Gutted for you in a respect. Although as you progress up the bike bling ladder, when things get damaged either through riding or other means, the potential cost goes up. Unfortunately in this non-warranty case the replacement seems to be expensive (see above). Claim on household insurance as accidental damage? Which presumably it is?
Just a though. Or ride a cheap lightweight hardtail 😉
Ever manufacturer has a crash replacement policy.
This ISNT a warranty issue.
What next, rockstrike dimples under the downtube are the fault of the maker?
Bad luck is not a warranty claim, it's just difficult to swallow.
Spoken like a gentleman, and very true.
+1
I have a carbon roadbike but I won't be getting a carbon mtb if they can't take a slow speed topple onto a rock. I'd be buying a new bike every year!
Sum - Member
If the neighbour's infant rode his Fisher Price trike into your car wheel and then you found a whopping crack all the way down the side of your car wing, would you not question the workmanship of your car?Again, back to the OP, we're not talking about a high-speed stack or a bike failing after years of abuse, [b]we're talking about whether a bike frame should withstand a simple toppling-over incident[/b] on it's fourth outing
Actually the OP described falling over whilst stuck into his SPDs. This means his entire weight came with him in the fall. Now if there was any sort of sharp edge/rock that his sing arm contacted in the fall this would probably be a massive point load in an axis that the frame wasn't designed to take.
The thing about slow speed crashes versus high speed crashes (Caveat: where it isn't a big drop/jump landing) is often times in a higher speed crash the rider is usually no longer with the bike versus a slow speed like the OP described wouldn't necessarily be that unusual for the rider still to have all of his mass connected with the bike. Which means the point loads for the frame to take are much higher.
The way the OP has described it sounds like it probably would have left a large mark on many's a frame let alone a lightweight XC race machine which has been designed for minimum mass rather than extra robustness.
Finally another point to make is the OPs 4 rides example is a bit superfluous considering he's openly stated he's done 2 x 24hr races on it and another race. Which considering the previous 2 being 24hr races it probably wouldn't be beyond the realm of possibility to assume it was another endurance race. These combined are probably equivalent to about 3-6months continuous riding for the average rider. As opposed to just 3/4 rides old. Mind in saying that I would certainly expect a new frame to last longer than that but just saying the only 3 rides line is a little bit untruthful considering most really high end race bikes probably only get ridden for a couple of hours a week at most.
How long the bike's been ridden is utterly irrelevant. You could have this accident riding away from the bike shop and it's still not a warranty.
Granted and agreed. To be honest I think my previous points are far more relevant/significant. Just saying the only 3 rides line in real life context is not exactly the most truthful.
Do you have "all risks" household insurace? If so, why not claim new swingarm under that?
I have a carbon roadbike but I won't be getting a carbon mtb if they can't take a slow speed topple onto a rock. I'd be buying a new bike every year!
Better not go for aluminium either then.
Indeed frank - not a go at you.
p20 where did you get ur swingarm repaired , im paranoid about breaking mine and have been trying to find a spare for if this happens , never thought about repairing , was yours a 2007 model and where was it broken ??? cheers
Hello again,
A few more details for those that have asked above, and a quick update.
The bike was on it's fourth time out. As mentoned above two of the otehrs were 24hr races, the other was an XC event so in total it's had less than 50hrs use. This was it's first crash of any sort.
I fell on my left side with my right foot unclipped and left still attached so the weight should have been underneath the bike rather than on top of it. It was not a roack that caused the damage, there is no impact damage on the affected area, it must have been a bending-type force. Also, when I say 'cracked' I mean 'split rigth through about 3/4 of the way around around the tube so is is still joined together but clearly unsafe to ride.'
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The answer I have had from Silverfish when pressed on the point was to revise their offer of a 'cost price' replacement down from £500 to £331. So what they were offering as cost first wasn't! I can't afford £331 either (just becasue I have a bike worth £lots doesn't mean I'm wealthy, quite the opposite in fact, I've blown all my money on a rather expensive bike...) I have already sent it away for repair as I need it for the Gorrick 12hr on the 26th. No spare swingarms on fleabay at present either.
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Also, no-one appears to have commented on the fact that Yeti completly redesigned the swingarm for the model-year after mine. Does this indicate that they knew it wasn't up to the job? The repairer I spoke to knew exactly what I was talking about as soon as I mentioned Yeti, he's seen a few! I know stuff gets improved and updated all the time but the new version is slightly heavier so to me the redseign seems to show they knew it needed beefing up.