Just cleaned the bike and noticed a nasty rub / score in the stanchion coating 🙁
Fairly upset, as the bike was only built up recently.
What are RS / SRAM like for warranty issues?
Good ime, but that may not be a warranty issue. Depends what caused it.
Yep, damage != warranty necessarily.
Good ime, but that may not be a warranty issue.
Hmmmm
I do hope so. I expect more than one event from a pair of forks....
Depends on event if the event was 24 hours of knee deep mud yer screwed 🙁
If its not been serviced by a competent mechanic at the recommended intervals you may be on a sticky wicket
Or you might find they forgot to put oil in at the factory which would be warranty.
I was surprised to see in the warranty supplied with a Rockshox shock yesterday that stanchions are apparently considered a wear-and-tear item not covered by the warranty, so good luck - you may have to rely on Sale of Goods Act rather than the warranty.
After one ride i`d take em back the shop you bought em from,and see if they can have a word with the importers (fishers).