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oh this ones good too 🙂
http://www.singletrackworld.com/forum/topic/broken-adjustable-seatposts
Yup, it does seem odd that AB's thread has gone.
Nice one stoner, perhaps an email to 2Pure who have a big advert on stw explaining that SCC are slatting one of their products.
Mods, your comments on the above please?
I have a feeling this thread might be gone soon....
Is it time to get out the octopusses?
I'm sensing Solicitors will be writing a warning letter to someone this afternoon....
this has got far beyond octopuses
Litigation octopuses?
How about other Cephalopods? Is it time to bring out the cuttlefish? Or *shudders* the nautilus?
Blimey - as others here, I've used pads from them without any problems at all but this stinks.
I guess that'll be a fair chunk of business lost - I certainly won't be using SSC again!!!
TJ, I may may be wrong, but what you've quoted above are the rules for cancelling the contract/purchase/service, which you have 7 days to do under the distance selling regs. Not sure if the same applies to returning faulty goods for a replacement.
disgusted, the whole situation needs dealing with.
as i said more eloquently in a longer post, now pulled.
Why are these threads being pulled? Are the mods based in China?
Mike - the cruicial bit
The business is not entitled to charge for recovery of the goods if the consumer also has a statutory right to cancel the contract under other legislation, (for example because they are defective
So if a product is faulty the buyer has the right to cancel the contract under the sale of goods act ie reclaim their money. they have to allow the retailer to reclaim the goods but not pay for the return.
Fruit in PR disaster shocker!
Who'd a thunk it.
Some of TB posts were clever in the way he wrote them, not to bring to much attention to himself.
I like his style, although I would never spend my money on his tat...just because they are cheap or colourful does not mean I trust them on my bike.
Got a set of SSP V2 pads I got with a second hand pair of brakes. They have and always will stay in the box of products I will never use...alongside some broken mud guards a few bent mechs and a picture of a nun doing a wheely
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(the nun doing a wheely picture does not exist).
Heres me about to order an 850i - the flaming seatpost shim is arriving tomorrow! Seconds thoughts or what?
I hate cephalopods. Specially fossil ones. I'll unleash my geology/crank bashing hammer on them when it turns up.
For what it's worth, my last pair of superstar pads fell apart last week. Usual braking material/backing plate parting of ways.
This thread isn't being deleted. Presumable the Mods feel that one thread on this is enough.
Sheesh, I write/sprout some sh1te on the forum however it it was linked to my business I most certainly wouldnt muck around. Why is this happening? Stay away from forums for a while whatever your name is. Thats the advice I'd give.
I like the guy. Met him a couple of times and seems very genuine. I think his products are good, his external BB seem much better than any others I have tried.
Hes made a mistake. I dont think he should be lynched. I think his customer service is better than Brants but no one seems to care about his tactics...
I met the guy. He was rude and seems to think all his customers are liars until proven otherwise.
Outstanding stuff. 😆
rolfharris - Member
I feel perfectly within my rights to repeatedly bash him
Would that be with a rock? 😀
Only joking.
If this does turn out to be fruit then you have just lost another potential customer.
All I am saying is back off from forums.
An odd way to run a business.
BBB_Rich, didn't he sponsor your recent event? So hardly un-biased opinion of Superstar.
I have had a few bits from Superstar, brake pads and bottom brackets. They have varied in quality from rubbish to average, on the plus side they have all been cheap. This thread has put me of buying from him again.
He sponsored my university team and I still think he's a tube that sells tat.
Mike - the cruicial bit"The business is not entitled to charge for recovery of the goods if the consumer also has a statutory right to cancel the contract under other legislation, (for example because they are defective"
So if a product is faulty the buyer has the right to cancel the contract under the sale of goods act ie reclaim their money. they have to allow the retailer to reclaim the goods but not pay for the return.
Ah, missed that bit.
With such a loss of potential customers I see a sale coming soon to an internet retailer near you 🙂
entertaining stuff
Heres me about to order an 850i
Just buy one from Lesiure lakes instead.
i thought neil's smartest move ever was not to re-register after the xmas purge. he is the worst possible advert for his own company. what a weasel.
LOL!
[url= http://www.shedfire.com/2009/08/26/asshat-of-the-week/ ]The shedfire bit that outed Fruit[/url]as tangobrave
As it was on the thread that was deleted I thought I would post it again.
I think his customer service is better than Brants but no one seems to care about his tactics...
In terms of tactics I dont recall Brant trashing competitor products or shilling his own with pseudonymous posts either here or at MTBR.
With respect to customer service, I think that's always going to be personal.
i thought neil's smartest move ever was not to re-register after the xmas purge
exactly what I thought del.
Now this is interesting-
http://www.seomoz.org/blog/new-uk-law-criminalizes-stealth-marketing-techniques
Lol oh dear.
This has gone way beyond any sort of crustacaen, i recommend sending in the hate clowns...
Chuckles at [i]a tube that sells tat[/i] 😀
they have to allow the retailer to reclaim the goods but not pay for the return.
Yeh, TJ - I [i][b]think[/b][/i] that also means you just have to allow the supplier to arrange collection, rather than actually sending them yourself (??)
FWIW, I've some SS pads, bought a while ago - they're in the backpack as emergency REAR-only replacements. 2 of 5 pads I've put in have separated rom the plate well before wearing out
Fruit, i think you owe us an explanation. At least own up and show you have a modicum of integrity*
*like your brake pads.
Chuckles at a tube that sells tat
I wasn't chuckling when I was left gently weeping at the trailside...
Not the brightest idea really.
I suspect there's probably a fair amount of bigging up products / adding + reviews etc going on by people with vested interests all the way across the web and not just STW / BM etc (didn't a big company get caught doing this on Amazon?).
However, if TB = Neil then slagging off a competitor's products is WAAAAYYYYY beyond the pale...
scaredypants - I think you are right. The usual thing is that the buyer posts it either freepost or in a postpaid envelope provided or the retailer refunds postage
Careful of mixing up my quotes from the BERR site and my interpretations of them. One is right, the other probably is 🙂
First off I've never had a problem with any superstar components and I've stayed away from the witchhunt posts. But ffs Neil you have made a right idiot of yourself by pretending to be someone else and extoling the virtues of superstar components. At least if you're going to do something like that try and cover your tracks - mobile number in an stw ad, google it, reveals ad with your real name - Neil Wilkinson, google that and 'superstar' and what do you find - [b]'Neil Wilkinson, the Director of Superstar Components[/b]
Stupid, stupid thing to do and to be honest I doubt I'll be putting any business [s]my[/s] your way from now on.
Grow up ffs.
Have a look at all of tangobravo's posts. Stealth marketing at it's best. He sublty puts down other manufacturers - most whom pay STW for advertising.
[i]I had one of these posts from superstar and the email he sent to me solved the problems. It just needed a little jiggle and it worked fine. Also the bottom of the email says if this doesnt work send it back and we will have a look[/i]
Hardly stealth marketing, lies, lies and more lies.