Forum menu
Moral dilema - LBS ...
 

[Closed] Moral dilema - LBS Content

Posts: 1742
Full Member
Topic starter
 
[#6624187]

A mate of mine runs a bike shop, gives good service, and as it happens I'm after a road bike - not sure why but I am.

Anyways, after doing a trawl on the 'web I've found the same bike for £150 less, and Topcashback are offering 3.15% cash back.

So do I support my LBS or look after my wallet?


 
Posted : 11/11/2014 10:21 am
Posts: 50252
Free Member
 

Same bike maybe, but same [i]service[/i]? Nope.

Speak to your mate, tell him what you've seen. Ask him what he can/will do. If he's a mate, why would you consider anything else?


 
Posted : 11/11/2014 10:24 am
Posts: 30656
Free Member
 

How much is the bike? Most LBS will give you 10% if you ask nicely. Which would equate to the saving you're getting elsewhere.

Although, I recently went for LBS over online, and the service was 'meh' enough to make me think I might as well have gone online,


 
Posted : 11/11/2014 10:31 am
 hora
Posts: 0
Free Member
 

So do I support my LBS or look after my wallet?

See if one of the Utility companies will reduce your winter fuel bill?


 
Posted : 11/11/2014 10:40 am
Posts: 0
Free Member
 

Speak to your mate, tell him what you've seen. Ask him what he can/will do. If he's a mate, why would you consider anything else?

Absolutely. Even if he can't match the price at least you'll have told him and you won't have that awkward moment in the future when he sees you on it.

Not as if its £20 is it?


 
Posted : 11/11/2014 10:42 am
Posts: 6382
Free Member
 

Speak to your mate, tell him what you've seen. Ask him what he can/will do. If he's a mate, why would you consider anything else?

If he's a mate, I wouldn't ask for a discount. Just buy it. I'm sure he's seen you right in the past, and will in the future. Life's too short to try and squeeze friends.


 
Posted : 11/11/2014 10:44 am
Posts: 40432
Free Member
 

Did you already ask him how much the bike would be for you? Or you just looking at RRP?


 
Posted : 11/11/2014 10:46 am
Posts: 0
Free Member
 

How many free bike repairs have you had?


 
Posted : 11/11/2014 10:47 am
Posts: 1083
Full Member
 

Proper mate or acquaintance mate?


 
Posted : 11/11/2014 10:48 am
Posts: 50252
Free Member
 

I R IDIOT.

😉


 
Posted : 11/11/2014 10:48 am
Posts: 30656
Free Member
 


Yep, way better to find a way to make sure your friend makes zero money from the sale rather than a small amount.

Stop being such a LBS-hugger. We all know LBS owners, like yourself, are minted.


 
Posted : 11/11/2014 10:52 am
Posts: 6382
Free Member
 

Yep, way better to find a way to make sure your friend makes zero money from the sale rather than a small amount.

I meant for the op to buy it from his friend, should be obvious from what I've written. I might be a foreigner, but my English isn't [b]that[/b] bad. 🙂


 
Posted : 11/11/2014 10:53 am
Posts: 1742
Full Member
Topic starter
 

Most LBS will give you 10% if you ask nicely. Which would equate to the saving you're getting elsewhere.

The bike is £599 in the sale with £100 off, so would feel awkward asking for more discount.

Think I may go for Darren's solution....


 
Posted : 11/11/2014 10:54 am
Posts: 50252
Free Member
 

We all know LBS owners, like yourself, are minted.

OK, so my bike shed may currently resemble a concept showroom for a well known California based bicycle brand, but....! 😀


 
Posted : 11/11/2014 10:56 am
Posts: 1742
Full Member
Topic starter
 

How many free bike repairs have you had?

None, always do my own repairs or pay when he's serviced the forks.


 
Posted : 11/11/2014 10:57 am
Posts: 5559
Free Member
 

Many factors
Can yo afford the mates price?
Doe she really need the sale?

If yes to both of these then take a hit for a mate.

I would also factor in free advice, borrowing tools etc in all of this as well.


 
Posted : 11/11/2014 10:59 am
Posts: 23333
Free Member
 

my mate runs my LBS. I generally ask him if I'm thinking about buying something big to see what he can do.

although on stuff like shimano drivetrain I don't anymore as he can't buy it in for what merlin etc are flogging it for.


 
Posted : 11/11/2014 11:00 am
Posts: 27
Free Member
 

ask for a price match.
bikes before mates.


 
Posted : 11/11/2014 11:00 am
Posts: 33183
Full Member
 

Just ask him what he can do against the price you have seen. I was looking at a bike with 20% off, went in to the lbs I used at the time, they told me tbey could only give 10% off and I should get it online. We stayed friends over it.

Make sure the online place has your size though....


 
Posted : 11/11/2014 11:07 am
Posts: 3382
Full Member
 

[i]If he's a mate, I wouldn't ask for a discount. Just buy it. I'm sure he's seen you right in the past, and will in the future. Life's too short to try and squeeze friends. [/i]
This if he's the owner. If he's just the manager then point out the offer and see what he can do. If he can't match it though I'd probably still go with the lbs as above.


 
Posted : 11/11/2014 11:09 am
Posts: 30656
Free Member
 

Just buy it online, OP.

You get a cheaper bike, and I'm sure the LBS will sell the bike, to someone else.


 
Posted : 11/11/2014 11:16 am
 hora
Posts: 0
Free Member
 

Be honest OP you are scared to be seen with the bike post internet purchase arent you.


 
Posted : 11/11/2014 11:19 am
Posts: 5559
Free Member
 

in a liquidation auction....you heartless bastard


 
Posted : 11/11/2014 11:20 am
Posts: 15457
Full Member
 

Just be open and honest with him, you've had a poke about and discovered a Web-discounter, plus Top cash back deal that saves £150 over what he's offering, but you're aware you'll not be getting much aftersales service or technical support, could he meet the discounted price halfway?

Or perhaps simply pay (with money, not biscuits) for an hour of his workshops time to get the bike setup properly for you?

friendship shouldn't be about money, being mates shouldn't be contingent on you throwing cash at his business, if he's an actual mate He'll understand, £150 is still a significant sum to some people...


 
Posted : 11/11/2014 11:26 am
Posts: 3854
Full Member
 

A mate of mine runs a bike shop
end of the thread really if he's a mate.

A mate of mine (of 20yrs) runs a LBS and he's a bit more expensive for bikes/parts than the net but he's a mate.


 
Posted : 11/11/2014 11:32 am
Posts: 39730
Free Member
 

the only part that would grate me if you showed up on a shiny new bike - is if you hadn't given me the chance to give you a price.

so ask him what he can do , but don't expect - then if i was the lbs owner id totally understand if you went on-line.... I would as well for 150 quid.


 
Posted : 11/11/2014 11:36 am
Posts: 43955
Full Member
 

Have you used the fact that he is a "mate" to your advantage in previous circumstances? If so, you at least need to let him.know your thoughts on this and give him a chance to respond. If he really a mate then he'll understand where you're coming from. If he can't match it then you need to weigh up the value of any previous benefits.


 
Posted : 11/11/2014 11:41 am
Posts: 30656
Free Member
 

end of the thread really if he's a mate.

Not really.

On the flipside, if the mate cannot get near the price, he should tell the OP to get it online.

OP needs to ask him first, of course.


 
Posted : 11/11/2014 11:42 am
Posts: 0
Free Member
 

If he's a mate, I wouldn't ask for a discount

Has this place never heard of "mates rates"??


 
Posted : 11/11/2014 11:44 am
 hora
Posts: 0
Free Member
 

Like many people on here I have friends. I wouldn't expect a friend to use my business if I wasn't the best on price. Why should they? I'm friends with them they aren't my piggy bank and vice versa. business and friendship doesn't really mix but if it does, the odd bit of business is fine- expecting to do all your business with them and worrying that you aren't- you are not really friends OP. Hes running a business to make a profit.

Keep friendship and business separate. They don't mix well. You'll sacrifice 100-150 out of pocket because you are worried you might offend a 'mate'. Just how much a mate is he. Really.


 
Posted : 11/11/2014 11:48 am
Posts: 5559
Free Member
 

Like many people on here I have friends

Which ones of us dont have friends then ?


 
Posted : 11/11/2014 11:51 am
Posts: 40432
Free Member
 

Have you used the fact that he is a "mate" to your advantage in previous circumstances? If so, you at least need to let him.know your thoughts on this and give him a chance to respond.

This is it really.

I'm sure the OP already knows the answer to his question, and is the only one in a position to know really.

Just don't look for our permission to do the wrong thing!


 
Posted : 11/11/2014 12:01 pm
Posts: 0
Free Member
 

Just tell him you've put a price on your friendship and it's £150, anyone would understand.......


 
Posted : 11/11/2014 12:15 pm
Posts: 0
Free Member
 

Buy the bike online and use the savings to spend in his shop.

Ash!!


 
Posted : 11/11/2014 12:18 pm
Posts: 3854
Full Member
 

Just tell him you've put a price on your friendship and it's £150, anyone would understand
🙂

If he's a mate then it will come around and you'll benefit in the long run.


 
Posted : 11/11/2014 12:22 pm
Posts: 7630
Free Member
 

I used to work in bike shops and if my mates bought elsewhere provided they asked then it didn't upset me. If you can get a better deal then try him. We would tell people.to go online if we couldn't get near the price. £150 is a lot of money, food for a month, the budget for my wife's Christmas presents, two new car tyres. If he is a good friend he will understand and either cut you some kind of deal or tell you to buy online.


 
Posted : 11/11/2014 12:40 pm
Posts: 551
Free Member
 

You're buying a bike not donating to charity


 
Posted : 11/11/2014 12:47 pm
Posts: 10743
Full Member
 

As somebody who makes stuff that people I know buy (wardrobes etc.) I think the thing to do is tell him what you're thinking of doing. Not to "see what he can do" but to see what he [i]would[/i] do.

If somebody tells me they're looking for the kind of furniture I don't make or their Mrs has got her heart set on a particular piece, fine. And if they tell me they can get something at a price that I can't get near, when even I would buy it rather than make it, that's fine too.

What's not nice is if they feel they can't tell me about it. Because as anybody who's been in business for more than a year (and who's still in business will tell you - Mates Rates - they don't exist.


 
Posted : 11/11/2014 12:57 pm
Posts: 0
Free Member
 

Well if all the LBS go out of business we're all going to be foo-barred.

Is the price differential £150 on a £600 bike, if so that's a lot and hard to ignore. I'd speak to the LBS and see what they can do.

The LBS has rates and wages etc to pay. By buying online you are saving in the short term but losing out in the long term as businesses fade away, more unemployment, less tax revenues for you local authority and for the government. They have to raise that from somewhere so ultimately they come after you for more income tax, vat etc


 
Posted : 11/11/2014 12:58 pm
Posts: 2141
Free Member
 

Jambalaya - Or the online shops are successful and employ more people and pay more taxes than a few now closed lbs'? Not sure I concur with your long term economic predictions.


 
Posted : 11/11/2014 1:13 pm
Posts: 0
Full Member
 

Look at it the other way round... what about the moral dilemma your mate faces?

Does he recommend to you that you pay more for a bike, just so that he can pocket some profit, or does he tell you to go and buy online even if he ends up losing a sale.

If he is really a mate, and it really is such a good (like for like) deal, then he ought to be giving you the correct advice.

However, if you don't even talk to him about it, then he has every right to be hacked off.

This being a mate thing is a two way deal aye?


 
Posted : 11/11/2014 1:46 pm
Posts: 0
Free Member
 

Buy three online and get your mate to sell them full price in his LBS. Share the loot 😀


 
Posted : 11/11/2014 2:15 pm
Posts: 0
Free Member
 

Give the LBS a chance to sell you the bike, at the price you have seen it on-line.

At this time of year in the bike industry things go quiet, and cashflow is key to the survival of a business, not profit as many assume - profitable businesses have gone into administration because of cashflow problems!

Speak to your mate, let him know the situation, they may actually be glad to clear that bike from their stock, and it might help pay that outstanding bill or the next payroll cycle 😉


 
Posted : 11/11/2014 2:16 pm
 hora
Posts: 0
Free Member
 

jambalaya - how much do you think it costs a business owner to stock a shop?

How much do you think it costs a online retailer? Each business has to buy in the stock, hold it and mark it down. All the time its depreciation in value.

A shop has X footage, a online business can have unlimited 'virtual' square footage to fill.

Both employ staff.
Both pay rates and rent on a building.
Online retailers have to factor in postage in their prices.
Online retailers have to keep their prices very very keen.

Both have plus's and minus's however its far from being a computer in someones bedroom with the stock held in the spare room isn't it.


 
Posted : 11/11/2014 2:29 pm
Posts: 43955
Full Member
 

All those displaced LBS employees?


 
Posted : 11/11/2014 2:34 pm
Page 1 / 2