LBS quote of the ye...
 

[Closed] LBS quote of the year

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*ring ring*

-Hullo, I've broken a spoke in my wheel, can you fix it? Might I need a new one?

Certainly Sir, where did the spoke break?

- just by the chip shop on Dalkeith Road

😀 😀 😀


 
Posted : 17/07/2013 8:14 pm
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should have followed up with "what gear were you in at the time ?"

(why ask where it broke ?)


 
Posted : 17/07/2013 8:30 pm
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What gear?

I'm guessing Rapha


 
Posted : 17/07/2013 8:33 pm
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why ask where it broke ?

+1


 
Posted : 17/07/2013 8:35 pm
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What gear ? his sisters jeans probably


 
Posted : 17/07/2013 8:38 pm
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Where it broke... at the J=fatigue, by the nipple=corrosion.


 
Posted : 17/07/2013 8:44 pm
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So you can fix the J with a spoon but you are useless with nipples?


 
Posted : 17/07/2013 8:47 pm
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cynic-al - Member

Where it broke... at the J=fatigue, by the nipple=corrosion/[b]specialized wheelbuild[[/b]b]

😉


 
Posted : 17/07/2013 8:47 pm
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Junky I can fix ANYTHING with spoons*

*it wasn't actually a spoon, honest.


 
Posted : 17/07/2013 9:18 pm
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I took my bike into one of my lbs when I got a star fangled washer stuck in the headset..
Owner of shop points at my forks... "ooooh.... You've got one of those new fangled maxles, not seen those before"
Then unbelievably he didn't know how to undo the maxle.


 
Posted : 17/07/2013 10:37 pm
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hardly unbelievable if he'd just confessed to having never seen a maxle before. In fact quite believable 🙂


 
Posted : 17/07/2013 10:40 pm
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I thought he was joking.. then I had to take the wheel off for the mechanic.. who then 'fixed' it with a large hammer


 
Posted : 17/07/2013 10:46 pm
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Not lbs related but every now and then I get a call from (business) customers that runs along the lines of..

'Hello *company name*, Tom speaking, how can I help?'

'Hi Paul (1st wtf), I need a quote on *product that we sell*' note no name or company given (2nd wtf)

'Sure, sorry, I didn't catch your name'
'*gives name*' still no company name.
'And where are you calling from ****? So as I can bring up your account'
'Litchfield.'
WTF!!!!!
Facepalm.


 
Posted : 17/07/2013 11:04 pm
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They might make tents Tom...


 
Posted : 17/07/2013 11:08 pm
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They might, but they don't. 😉


 
Posted : 17/07/2013 11:20 pm
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I've got a Litchfield tent in blue ,very nice it is too?
1 extra tent peg came with it (maybe its a spare ?)


 
Posted : 18/07/2013 8:35 am
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"I broke my arm in 3 places"

"Why did you go to the other 2 places?"


 
Posted : 18/07/2013 8:46 am
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Given they rung a bike shop in the first place to ask if you could fix a broken spoke; I bet they expected an answer something along the lines of;

"Certainly Sir, just bring the bike/wheel in to the shop we are open between X and Y and we will get our best mechanic to sort it out for you, should only take Z hours/days and cost about £:££s"

But then again I only use bike shops as opposed to owning or work in one


 
Posted : 18/07/2013 9:06 am
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When I worked in a small IT company I once had a customer phone up and ask how much for Windows. I asked which kind she needed and got told sash and case 😮


 
Posted : 18/07/2013 9:10 am
 br
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[i]I took my bike into one of my lbs when I got a star fangled washer stuck in the headset..[/i]

How?


 
Posted : 18/07/2013 9:23 am
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Whatnobeer, yep, had that one as well!


 
Posted : 18/07/2013 9:26 am
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How?
I guess he rode it, or maybe in the back of the car ?


 
Posted : 18/07/2013 9:26 am
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^ 😆


 
Posted : 18/07/2013 9:32 am
 DezB
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I was in my LBS the other day and the guy behind the counter was practically shouting at a customer for asking what size bike he needed!
"Smacks of someone coming in the shop to find out what they need then going away and buying online" or something... "You wouldn't buy a suit by saying 'what size am I?'!".
Oddly the customer didn't walk out, but defended himself by saying he came in to look at the bikes last week.
I wuz stunned.


 
Posted : 18/07/2013 10:11 am
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customer: "if I wanted to change to 2x10, what components will be ok and what will need to be new"
LBS: "you'll need a whole new drivetrain"
customer: "oh ok"
LBS: "well you might be able to keep your cranks, the rest will need to change"
customer: "oh ok. that's good as my cranks aren't very old."
LBS: "well, you might need to change them. yeah, you'd be better off changing the whole lot"
customer: "oh ok. I'll probably just wait for everything to wear out then."


 
Posted : 18/07/2013 10:17 am
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*ring ring*

-Hullo, can you fix my son's Giant bike?

Certainly madam, but only if it fits through the door!

😀


 
Posted : 18/07/2013 10:34 am
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Not a quote, but I remembered this from the last shop I worked in. I was getting a gentleman to try a few different hybrids, letting him sit on them in the shop to see what size and style he felt most comfortable on.

He sat on a Giant Escape and promptly pissed himself.

Fortunately he bought that one, I don't think I could have brought myself to try and sell it to someone else.


 
Posted : 18/07/2013 10:37 am
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I took my bike into one of my lbs when I got a star fangled washer stuck in the headset..
Owner of shop points at my forks... "ooooh.... You've got one of those new fangled maxles, not seen those before"
Then unbelievably he didn't know how to undo the maxle

You say that, but when I picked up my road bike after having a new groupset fitted and new wheels I spent an age in the dark trying to undo the quick release so I could put the bike in my car.
Lots of WTF! Took a while to work out that although it looked like normal QR, you had to pull the lever towards you and unwind it, then you could put the lever in any position you want. Of course DT Swiss owners will be familiar with this 😳


 
Posted : 18/07/2013 10:48 am
 DezB
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[i]He sat on a Giant Escape and promptly pissed himself.[/i]

You don't mean he was laughing heartily, do you..? 😯


 
Posted : 18/07/2013 11:17 am
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No. No, there was no laughing.

He completely ignored that anything had happened. Which meant I did too.


 
Posted : 18/07/2013 11:19 am
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cloudnine - Member
I took my bike into one of my lbs when I got a star fangled washer stuck in the headset..
Owner of shop points at my forks... "ooooh.... You've got one of those new fangled maxles, not seen those before"
Then unbelievably he didn't know how to undo the maxle.

What's more unbelievable is that you got the star fangled washer stuck and then didn't realise that the way to remove it would involve "drifting" it out with a hammer .


 
Posted : 18/07/2013 12:32 pm
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munrobiker - Member
Not a quote, but I remembered this from the last shop I worked in. I was getting a gentleman to try a few different hybrids, letting him sit on them in the shop to see what size and style he felt most comfortable on.

He sat on a Giant Escape and promptly pissed himself.

Fortunately he bought that one, I don't think I could have brought myself to try and sell it to someone else.

Not quite the same but I was getting a childs bike off the shelf for a young boy to sit on . His family were all with him and when I lifted the bike off the shelf I farted loudly . Nobody said anything so I just carried on as though nothing had happened , quite surreal really .


 
Posted : 18/07/2013 12:36 pm
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*ring ring*

Me - "hello is that the local bike shop?"

LBS = "it depends where you're phoning from."

Shamelessy adapted from a Cooper classic.


 
Posted : 18/07/2013 12:48 pm
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Years ago, a colleague received a phone call and the female on the other end said 'Is that the lingerie department'.

Unbelievably my colleague said 'No'.

....the fun that could have been had!


 
Posted : 18/07/2013 1:17 pm
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When I first got into Mtb and reading up on different bikes and bike components I went along to Rock and Road in Bridge of Allan. Attempting to appear knowable I ask to see their Shrek Remedy they had for sale. The salesman didn't even blink an eye and carried on being very helpfull.


 
Posted : 18/07/2013 1:40 pm
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Customer peers through window full of bikes for a while then enters shop and stands in front of display rack full of bikes.
Staff : "Hello, how can I help you?"
Customer : "Do you sell bikes?"


 
Posted : 18/07/2013 1:50 pm