hora - Member
Surely you have mentally owned this chameleon now? time to metaphorically sell it on and look at a new steed?
mmm, carbon is nice...............twunt 😉
Thebikechain are my lbs, I think maverickboy may have got the wrong end of the stick, a good bunch of guys, except that Chris who is never there.
lowey +1
ironically the shop I use most of the time are shite at returning calls (but very good at fixing my bike at very short notice) I find that walking in with a cheery "oy tosser thought you were ringing me back " helps to remind them g
ssshhhh mark this is the longest tony has owned a bike for a while, metaphorically or otherwise 😉
g, 01132633500
ton you could have a full custom Ventana hardtail built to your spec and easily converted from gears to SS to belt drive.
ton - Member
so can anyone rec a good santa cruz dealer.
Ton, haven't trawled all the way through the thread, but if you're after a good SC dealer, ring Bothy Bikes in Aviemore. May not be the most local to you, but can't praise them highly enough for:
1) actually having stock of frames and bits not available elsewhere
2) doing good deals
3) being very helpful
4) brilliant after sales support
They even have some SC carbon frame loveliness hanging on the wall waiting for a customer
Speak to David, the owner.
So i am guessing it wasnt Stif. So why not try Stif? or have i missed something?
You should have started with "I don't know if you know who I am; my name is Ton from STW...". You'd have the bike built and delivered by now (and your money banked).
Not saying you have done this Ton but what a good way of getting a cheap bike! Stick it on the forum that lbs done this and done that your not happy and all the other bike shops do there hardest to get a good price for you! Genius! 😀
Usually I'd agree that everyone makes mistakes and it's daft to start declaring you'll never shop there again every time somebody makes a mistake that, in the end, hasn't really done any damage. As somebody else said I'd run out of bike shops to go to with that approach. On top of that they might have more immediate things to take care of that aren't so time-consuming and perhaps likely to come to nothing.
BUT people not calling back when they said they would is not a one-off mistake- pretty much every bike shop I have ever dealt with has done this all the time, which erodes my good will and willingness to wave it off and accept that nobody's perfect. It's not the odd slip up, it seems to be virtually policy. Like a lot of people I have in the past had money to spend which has gone elsewhere when people repeatedly couldn't be bothered to call back to help me buy from them. If you've said you'll do it, do it.
All the people saying that it is a pain for shops to have to call people back, well, that's fine. No one is saying that shops should always provide the service of finding out something and calling people back. But if you don't provide that service, don't pretend that you do. Same as if you don't actually bother to order things, don't pretend that you will. There's no problem if someone says 'I can't get that', or 'Give me a call tomorrow', or 'You'll have to come in to the shop' that is being honest. Saying that you'll call back, as most shops seem to, and not calling back (as most seem to also), is just stupid, and pisses people off.
Joe
"If you owned a bikeshop".....I'd only employ 18-22yr old girls as members of staff.
If you buy a lot of bikes why not use the shops you've used before?
And rename the shop 'Come, ride with me'
And rename the shop 'Come, ride with me'
you, my friend are not right............. 😆
Ton
I have to know, did you call back?
Surely this notion of ringing "for a quote" is slightly pointless.
Correct me if i'm wrong but are you gonna buy it anyway?
I doubt they'll charge you much differently to any other place who'd do the same build.
Anyway.. it's rude not to return calls. Even if all you do is ring back that day and explain you've yet to deal with the enquiry... at least the customer knows you have not forgotten about them or worse still can't be bothered.
I hate places not phoning.
Garages seem to do it with cars all the time.. take friggin forever to get in touch. They should lick your ass over the phone seeing as your giving them money.
Ton. If you are still looking for a Santa Cruz dealer, I used http://www.bikescene.co.uk/ for my Blur 4X a year ago. They were great to deal with.
Tony, If i was in work, i would sort it for you, special price......
but im not, so i cant... can you wait til my cast comes off...... ;0)