Hunt Bike Wheels - ...
 

[Closed] Hunt Bike Wheels - great customer service

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Bought a set of wheels from them in August...my LBS couldnt get them to go tubeless so Hunt shipped em back, tried to set em up based on what the LBS had done, and shipped them back out for free

When they were returned, the seal still wasn't right (wouldnt hold air above 40psi) so they shipped em back AGAIN and set em up properly and returned em to me

Above and beyond customer service - and great wheels as well

cheers Hunt...I'll buy from you again


 
Posted : 09/12/2016 1:52 pm
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Great service, on the second attempt, and poor design?


 
Posted : 09/12/2016 2:02 pm
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So what happenes when you need to change tyres or fix a split? Are you going to ship them back to Hunt again.


 
Posted : 09/12/2016 2:07 pm
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hmmm

not thought of that ๐Ÿ™‚


 
Posted : 09/12/2016 2:22 pm
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They won't puncture - tubeless innit fam!

Once they're seated and you've ridden them a bit they re-seat much easier. I can pop mine on with a track pump now. Its the initial fitting that causes the issues.

I have the same wheels, rim tape let go during the hot weather in the summer. Quick call to Hunt and they sent some rim tape out free of charge.

Brilliant service and really nice wheels!


 
Posted : 09/12/2016 3:10 pm
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Well I was happy enough - most places wouldn't want to know

Hunt were straight on the case offering advice and then doing the work / shipping em around for free

Great wheels too (from a roundness / weight / price / looks perspective)


 
Posted : 09/12/2016 4:05 pm