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My double edge tandem frame failed today - the weld on the eccentric BB adjuster sheared clean off, and the frames now 4 months beyond its warranty period (3 years) any suggestions as to ways to persuade Dawes to be generous?
ask them nicely? Is it steel?
Just get it weldedback on. It's basically a nut on the bb shell isn't it?
The above in that order.
Dawes dont have any contact details on the website! Grrr and its Alloy so a repair might be possible but most frame builders dont do alloy, Ive asked one of our local framebuilders but I wish Id been able to buy a steel frame now!The curious thing is that steel tandem frames are now all much more expensive than alloy!
I have now found an email contact and been very nice so I'll post any progress.
0121 748 8050 if you get nothing from the email
Dawes dont have any contact details on the website! Grrr and its Ally so a repair might be possible but most frame builders dont do ally, Ive asked one of our local framebuilders but I wish Id been able to buy a steel frame now!The curious thing is that steel tandem frames are now all much more expensive than ally!
FTFY (what with steel being an alloy)
FTFY (what with steel being an alloy)
Dawes dont have any contact details on the website! Grrr and its Aluminium alloy so a repair might be possible but most frame builders dont do aluminium alloy, Ive asked one of our local framebuilders but I wish Id been able to buy a steel frame now!The curious thing is that steel tandem frames are now all much more expensive than aluminium alloy!
If you're going to be pedantic, you should realise that he was correct the fist time (it's still an alloy frame), the only bit he was wrong at was the bit about frame builders not doing it (as they would mostly deal with steel)
Try alloy wheel refurbishes, one of the guys in our riding group had what looks like half his commencal stuck back together. If he'd not said anything I'd not have noticed.
Thanks for the number, point taken about alloys but we are all a bit lazy in the way we use language sometimes!