Isn't he DTJ now?
I don't think he is right. Only time will tell if the frame is or isn't affected. So could be good for another 10 years, or fold in half in 2 weeks.
Ultimately you paid and trusted the airline to transport you bike safely and they failed to do so. It's a service you have paid for.
If you paid a courier to deliver it on your behalf you would expect them to pay up for the damage yes?
Post the photos of the dent up that might stretch the thread out a bit longer. 😉
Make sure no one wants what you've got, insure to the minimum, excess to the maximum, lifes too short to fill out forms, now get out there & ride it tangerine horror till it breaks.
On the flip side if you feel you might start to shrink in the near future then the lack of seat post adjustment might impinge upon your future use of said tandem - then take Stellios to the cleaners
its a black frame with a small dent - the pics are hardly convincing
If you paid a courier to deliver it on your behalf you would expect them to pay up for the damage yes?
You would if you took out enhanced liability insurance... the standard fee for couriering a parcel only covers you for a small amount per kilo (fedex is the example i am using). To get more you need to add 'insurance'.
They agree to get a parcel to where you ask them. If you want it to be in one piece sadly you seem to have to spend more money.
It's kinda crap.
all the best frames are black, have the shirt off his back
the pics are hardly convincing
All the more reason to post them up then. 😆
Home insurance? Mine are covered for damage away from home etc.
Alternatively get over it, accept that its a cocacola can in disguise and you didnt pack it well enough, afterall it sounds like the hub has done the damage, technically not easy jet or the baggage handlers?
easy jet paid up for a new case after mine arrived in tatters on the carousel. New case was more than the flight.
Bland - I thought I had packed it well enough - in a bike bag, layer of card and layer of EPS all round, bubble wrap and EPS between the wheel and the frame and the wheel was not in contact with that part of the frame - the eps was destroyed and the wheel must have been flexed a fair amount.
Obviously it wans't well enough but I really tried
anyway = pics
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Can you put an arrow next to the dent as i can't see it in that picture. 😆
That's it?!?! 😐
Yup - hence I am not sure how much its worth claiming. Clearly if a major tube had been flattened I would be going for the jugular but that amount of damage? What is a fair resolution?
1280x1024?
zip zero sweet FA nil nothing bu**er all
🙄
I really can't see how you are going to prove they did that damage - are you going to be relying on character witnesses from on here?
but that amount of damage? What is a fair resolution?
The best part of **** all would seem fair for that amount of damage on a ten year old frame.
TJ - save the megabytes and pursue this no further. Fail is predicted i am afraid.
I'm sorry that your frame has been damaged, but from bitter experience I think most people are far too casual when packing their bikes for air travel. In a lot of cases it is the return flight where the damage happens. I think people are generally quite tired after their holiday and are more likely to make mistakes in packing their bike away.
Always assume the worst with baggage handlers, try not to give them an excuse.
1 Discs should never be attached to the wheel. They are an easy thing to damage by themselves when riding and if turned towards the frame in your bag/box there is potentially more metal to metal contact with the frame as well as them getting bent.
2) Pack with your cassette turned away from the frame.
3) Special attention should be taken with padding on your hubs. Wheels will generally overlap your frame and the hubs are the point of the wheel that will transfer the most force onto your frame if your bag is dropped. I have seen suitcase fall 10ft of the loading conveyor.
4) Don't try and squeeze everything in. Most bags can't take a 160mm or bigger fork. Take the fork off. Dismantle your bike as much as you can to fit into the bag/box with ease. Either take tools (any holiday worth it's salt should have at least enough workshop tools.
5) Pipe lagging is useless for modern frames. Sleeping mats from the likes of Tesco are easier to use and cheaper and if attached properly stay on to the parts you are trying to protect.
6) Dont' take risks, don't want to be too derogatory about baggage handlers, but why let them ruin your rather expensive holiday or pride and joy.
Good luck with chasing your claim
Your baggae is under the care of the airline until you collect it.
Look up the Montreal Convention in thsi regard. Do not let your Insurance agency fob you off.
I had a brand new longboard that Ryanair completely buggered.
Ryanair told me to 'whistle' and my insurance agency told me it was Ryanairs fault - neither were willing to settle.
I offered both the oppurtunity to discuss it further in court at which point the Insurers paid up.
You may wish to remind Easyjet of the Montreal Convention and see what they say?
Ben
Get a life TJ! 😆
That's it? I was expecting TJ vs. Stelios, Rumble in the Jungle style, but for that small bump?
TBH if I were an EasyJet lawyer and that got to court I'd allege it was already there, given the rest of the battle-scars you'd be hard pushed to prove it wasn't...
sunkistbob
Your baggae is under the care of the airline until you collect it.
... Montreal Convention ... Ryanair completely buggered...my insurance agency told me it was Ryanairs fault...the Insurers paid up.
Not having a go - don't understand:
Why didn't your insurer look up the Montreal convention and make Ryanair pay ?
Do I go for the max or be reasonable?
They must have given the bike a fair whack to do that. I think the first thing to do is to get them to accept liability, and agree to restitution.
You've got no control over the size of the claim until that happens, and then I guess the size of your claim depends on their attitude.
The break must have relaxed you pretty well. I never expected to see the word "reasonable" in one of your posts 😉
I'm struggling a bit with the sources, but I thought claims for damage or loss to baggage was regulated by the [url= http://en.wikipedia.org/wiki/Warsaw_Convention ]Warsaw Convention[/url]. This limits claims to $20 US per kg of luggage.
Either way, I think you'd struggle to pin that damage on Easyjet amongst the other battle scars.
I'm not sure it would have happened at all if you were wearing a helmet.
Andy - but but but - there was an inch of EPS ( the same stuff helmets are made from) between any metal to metal contact - so the baggage handlers had managed to crush that completely
Well holy thread resurrection batman
Today I have an email from easy jet offering £400 in settlement. I almost feel guilty.
I told no fibs but I wouldn't allow them to wriggle either.the previous email from them stated as it was an old bike and I had no receipts they discount 50% for no receipts and 10% a year so they were going to offer me nothing. I told them despite its age it still had a value and I was prepared to accept a reasonable comprimise
happy happy joy joy
That'll be why my flight to Köln cost so much last weekend...
Thank you stuartie
You're welcome ;o)
Enjoy the lucre.
To replace the frame would be the best part of £2000
I think thats actually a reasonable resolution. Despite the battle scars that is the only dent in the frame. 20% of the renewal cost seems reasonable
I'm glad to hear someone finally got something out of the airlines. This is going to be useful for the next one of us it happens to. If more people are successful, it will mean the airlines lean on baggage services to take more care, offer their own insurance or refuse to carry bikes at all.
It could be the latter though. I don't think we make up a large enough chunk of the manifest to hurt them if we all stopped flying with bikes.
Either way, well done TJ. Given the pics, four hundred sounds like a result.
£400 for a scratch!!! you got lucky!
Blimey. Not only at £400 but that a new tandem frame is £2K...I saw a reasonable one on ebay for £150 a while ago!
Maybe a moonlighting career easyjet-chasing? 😀
Well done. If more of us could be bothered with this sort of thing maybe the airlines would start actually taking care of things.
The claim seems perfectly fair to me. That frame could be fine for another 10 years with chipped paint, but a wee dent might be the start of the end for it. Plenty of evidence out there for this being the case with aluminium frames.
Seems pretty fair to me,time airlines started giving a poo about other peoples stuff.
I think you should be giving it to charity tj to reflect the fact that you haven't really been left out of pocket in any way though I think you were right to persue it - if enough people do things will change.
Take the frame to have it resprayed and get the dent filled. Then you'll have a BNIB frame ready for eBay 🙂
Well done!
Clubber - the frame is dented thus worth less and may be weaker. I think a settlement of a part of the cost of a replacement is reasonable
Hairychested - I cannot replace the frame for £400
or refuse to carry bikes at all
Most likely carriers will slowly up the prices till it's too expensive to fly our bikes & we'll have to hire at our destination.
Why replace it? I used to have a tandem that was regularly trashed, we even had it crashing into a wooden panel fence. It stood up to years of abuse and asked for more. The difference was it was steel so the damage was repairable. Besides, when you crash your car you have it mended, panel-beaten, resprayed, done up. Bikes are also made of metal, at least this one is, you said many times you felt the dent wasn't making it unsafe, have it refurbished and get on with life.
Hairychested - I am not intending to replace - I am confused as to your reference to ebay.
I am just content to get a reasonable compensation for damage done. It would be very hard to have a repair done - it may not even be possible
