Done some work on my brother's Gary Fisher (>£1k when bought) which is three years old and he's had it from new. As I was swapping the b'bkt I got a good close look at the frame & welds in that area. Turns out there's a 20mm crack along the top edge of the weld where the seat tube goes to the bottom bracket. Reading the Gary Fisher site looks like the frame is lifetime warrenty. Does this mean we should expect the bike shop to get a new frame in and swap all the components over?
I've had a couple of warrenty jobs on frames (Marins, top marks to them for effecient service.)One new frame and one new swingarm a couple of years later.
On both occasions I gave the stripped down frame to my LBS and then collected new shiney frame a couple of weeks later. They did put the headset cups back in for me.
TBH I never asked them about swapping components over, I don't want anyone else fiddling with my bike!
Just about to send a Yeti ASR back to have the bottle cage bosses reseated, again sending a bare frame back. They could probably do it on a fully built bike but the dealer is 100 miles away and it's easier to post a frame.
Does this mean we should expect the bike shop to get a new frame in and swap all the components over?
It it was bought as a complete bike - maybe, what do the warranty terms say?
They often exclude labour costs
Hmmm,
Did buy the whole bike from the shop but Trek (Gary Fisher) website says:
"This warranty does not cover:........
* Labor charges for part replacement or changeover"
So poor Yank spelling apart, fingers crossed the bike shop is in a good mood. To be fair they have alway delivered a good service so hopes are high.
Yeah, the shop has the right to charge labour for swapping parts to the new frame. Some shops don't, so it's just your luck. The bad news however, is that there have been a few standards changes on GF frames recently, so it is likely you will need a new headset, cables and possibly bottom bracket/chainset (the new high end frames use press-fit bbs and therefore need external bb cranks). Also most warranty frames are disc specific, so if you run rim brakes you will need to upgrade. These parts are all chargeable... Sorry to be the bearer of bad news!
what you should also be aware of is that gary fisher don't exist anymore.
However
When my Lemond failed the model was no longer imported and no equivalent model existed, Trek got me a one off imported from the US. They also supplied a new fork. But no headset new frame was 1 1/8th old was 1".
I did all the stripping of parts and reassembly apart from headset.
So you should be ok but may be offered a trek not a fisher.
Just to let you know muenchen1, the same thing happened to me this time last year. I had a 2007 wahoo frame crack in the bottom bracket area. My LBS sent the frame back to Trek and under warranty they replaced it with a 2010 Trek 8500 frame! A far superior item in my opinion.
Though i would second the comment made by skidsareforkids. I had to buy another headset due to standards changing.
Hope all goes well!
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[url= http://sonic.net/~ckelly/Seekay/mtbwelcome.htm ][b]2retro4u[/b][/url]
Marin County, Cali
When the rear triangle broke on my HiFi, the LBS took care of the warranty replacement for $115 in labor. I didn't have a problem with that. My bikes take a beating and I expect to spend money on them.
when I warranteed my GF Rig frame they automatically fitted a new headset (now internal) and when I pointed out the eccentric was a different size they sorted that as well.
Know where I'm going if I buy GF/Trek again
Good news, new frame and parts swap all agreed. Thanks for contributions.
Trek Warranty. Very hard to beat.