Classifieds Conundr...
 

[Closed] Classifieds Conundrum

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Never had this before...

Sold a low value item recently and the person is asking for a refund as it's not what they expected.

Not being a shop that sells things on approval I have refused as the goodies are as described and in reasonable condition.

If I had mis-sold or were damaged then wouldn't hesitate.

Think in future i will insist on pics exchange/perusal to sign off on any potential transactions.

Discuss...


 
Posted : 15/04/2010 1:19 pm
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If you described the item accurately I would say they are not entitled to a refund.


 
Posted : 15/04/2010 1:20 pm
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Yes, difficulty is folks' differing interpretations of a description.


 
Posted : 15/04/2010 1:23 pm
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I'd agree to a refund, but less the postage costs. Then if I was the buyer I'd probably just try selling it on if it were no use to me.


 
Posted : 15/04/2010 1:23 pm
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I'd offer money back on return of item less my original postage costs.


 
Posted : 15/04/2010 1:25 pm
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Which part and what is the seller's issue with it?


 
Posted : 15/04/2010 1:25 pm
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yeah,easily solved in future with a pic or three i think.


 
Posted : 15/04/2010 1:25 pm
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Peoples descriptions can wildly vary. My mint condition is as in out of the box mint. Others is a bit scratched and dirty with some stickers on but still mint. Fussy buyers should insist on hi res pics or its their own fault imo.


 
Posted : 15/04/2010 1:28 pm
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We really need both sides of the story - and there is an issue that what is immaculate to some folk is not to others.

However if it was as described then no refund required


 
Posted : 15/04/2010 1:29 pm
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selling stuff is quite labor intensive - packing,journey to P.O. waiting in line for 20 mins [usually]

if I sold a duffer then fair dos but not if someone changes their mind,doesn't fit,not quite what they expected and so on.


 
Posted : 15/04/2010 1:30 pm
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[i]Fussy buyers should insist on hi res pics or its their own fault imo.[/i]

Agree with that - there's no way I'd buy anything without pics, but also I wouldn't sell anything without pics either - its saves a lot of hassle!


 
Posted : 15/04/2010 1:30 pm
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if someone changes their mind,doesn't fit,not quite what they expected

Agreed. That said, I have had things in the past described as VGC which had some significant localised scratching even though they were functionally perfect.


 
Posted : 15/04/2010 1:33 pm
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Come on Garry, do the right thing - I don't mind purchasing and using used goods or clothing, it makes sense for someone to get some extra use out of someone's unwanted stuff.

I'm a regular buyer, seller and contributor of all things mountain biking on these forums and would have expected better from 'kin'

I've offerd to cover your postage costs incured, hell i'll even pay you extra for the envelope, tape and your time and effort!?!

£5 to my Paypal account please and lets draw a line under this! Please send your return address to my email.

P.S If it had been advertised as a grey, well used vest with marks on it i would have stayed well clear!!

Paul


 
Posted : 15/04/2010 2:26 pm
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*bin ninja hat on*

is this the Pearl Izumi base layer... it was £7 wasn't it...?

Surely you would just think Mega Bargain as long as it arrived washed?
If it's a medium i will take it.


 
Posted : 15/04/2010 2:33 pm
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http://www.singletrackworld.com/forum/topic/fs-an-assortment-of-fine-products

Pearl Izumi Fieldsensor sleeveless base layer [that'd be a vest then] medium white £10

Hmm, a bit 50/50 here - not much detail if it is indeed grey and well used but then it's a base layer so is it really that relevant and really the buyer should have asked for more detail if it was important. Hmmm


 
Posted : 15/04/2010 2:38 pm
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I was unhappy with the item and offered to refund the sellers postage cost on returning it - is that so bad?

I have no problem in accepting items from guys who buy from me... whatever the issue, as long as my postage costs are covered.

Good Karma - pass it on...


 
Posted : 15/04/2010 2:51 pm
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is that so bad?

No but it's still a hassle for the seller. Like I said, it's not inaccurate, just maybe lacking enough description for you. Maybe one to chalk up to experience considering the low cost...


 
Posted : 15/04/2010 2:54 pm
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I am trying to imagine how one could be impoverished enough to argue in public about £5, and yet still retain sufficient dignity to refuse to wear a grey vest. 🙂


 
Posted : 15/04/2010 2:58 pm
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lol @ BD - I was surprised at the need for discussion about a fiver.


 
Posted : 15/04/2010 3:00 pm
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Its only £10!

And you are still out of pocket by £5 if you return it under your conditions!

Suck it up, learn and move on.


 
Posted : 15/04/2010 3:01 pm
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Pictures!!!!


 
Posted : 15/04/2010 3:01 pm
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What sort of stain?


 
Posted : 15/04/2010 3:06 pm
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second hand base layer = grimmest bit of clothing.

1 stop short of second hand pants!


 
Posted : 15/04/2010 3:08 pm
 rs
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buyer should have asked for pics or at least some deatils before buying, the seller doesn't state what condition it is in, it would be better if they had but buyer should have asked more questions.


 
Posted : 15/04/2010 3:12 pm
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tracknicko +1


 
Posted : 15/04/2010 3:13 pm
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Tracknicko, Dibs on the pants. Any stains? Pics please.


 
Posted : 15/04/2010 3:19 pm
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Give the disputed fiver to a mutually-acceptable charity. Everyone (should be)happy.


 
Posted : 15/04/2010 3:20 pm
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Donate it to the forum!


 
Posted : 15/04/2010 3:28 pm
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I'm happy with the last grey vest I bought 😀

[img] [/img]


 
Posted : 15/04/2010 3:29 pm
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Arguing about a sh vest for £7 WTF


 
Posted : 15/04/2010 3:29 pm
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<checks date>

Are you guys for real? Arguing over a skanky vest? Buyer should've asked for pics.


 
Posted : 15/04/2010 3:39 pm
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plus one for coyote, oh and I am reading this so that make me too sad


 
Posted : 15/04/2010 3:41 pm
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Buying another mans 2nd hand vest is just wrong.

Trying to sell it is just as bad.

This place does make me laugh


 
Posted : 15/04/2010 3:49 pm
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[img] [/img]


 
Posted : 15/04/2010 3:50 pm
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^^ that's the one

"grey" is stretching it a bit!

I'll pop some OMO in the post [do they still sell that stuff] it'll come up whiter than white.

Cost me £40 back in the day,absolute bargain.I can't be Santa all the time 🙄


 
Posted : 15/04/2010 6:44 pm
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Always ask for pics!


 
Posted : 15/04/2010 6:54 pm
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cynic-al - Member

Arguing about a sh vest for £7 WTF


Buying a secondhand vest for a few quid even

However - if it is grey and stained and thats not what the description was? How was it described and lets see pictures.


 
Posted : 15/04/2010 7:07 pm
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Read the thread, TJ


 
Posted : 15/04/2010 7:27 pm
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[i]Read the thread, TJ[/i]

that's a bit radical, isn't it?


 
Posted : 15/04/2010 7:27 pm
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One day...


 
Posted : 15/04/2010 7:28 pm
 Crag
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I'm beginning to understand what people mean now when they say mountain biking is the sport for the middle classes!


 
Posted : 15/04/2010 7:29 pm
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Refund all the way. For the sake of your good trading name take the hit and move on, life's too short.


 
Posted : 15/04/2010 7:38 pm
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For the sake of good Karma and a spot of entertainment i'm going to auction off a pair of pants tomorrow evening.

These are no ordinary pants...oh no...

Bidding will start at £20 and if sold Paul will be the lucky recipient of a pp Gift to cover his costs and any grief,stress and Classified Angst [C&A] incurred.

Can't say any fairer than that.

We can get things under way from 8pm tomorrow and the gavel will decide matters on the stroke of 10:30


 
Posted : 15/04/2010 7:46 pm