Topic starter
My BiL who is from Austria, made a purchase, and subsequently a return, to Tweeks (XT Brakes).
Courier delivered and has a signature (not a printed legible name though)
Tweeks are now saying they will not refund as they don't think they received the package (it sounds like they have lost it / pulling a fast one).
Legal advice from Austria (the free kind) have said they will charge him 96 Euro's to write them a letter (of course he can do this himself).
Thoughts and advice on next steps?
Thanks
Mark
Posted : 05/12/2016 3:22 pm