Yep - all comes out nicely in the end. Nice apologies from both sides.
£17 is a bit of a bargain.Pointing out the OP is actually a massive sweary asshat is priceless.
Two thumbs up.
Funny how that small nuance was missing from the initial onslaught.
ahh, truth will out. Respected shop owner sticks it to rude customer, plus gets final win and STW kudos online.
Could do with changing the title now maybe?
Something along the lines of "losing it and swearing for minor issues is not the best approach"
ahh, truth will out. Respected shop owner sticks it to rude customer, plus gets final win and STW kudos online.
There was fault on both sides, but I'm glad they've resolved it.
I've found Keith who owns and runs Mugdock cycles to be super helpful and friendly. I've had him replace my chain for price of parts plus a coffee and a chat. He also stripped the seatpost on on my then new road bike (not bought from him) and carbon pasted the bizarre infinite angle adjust mechanism so it wouldn't drift every time I hit a bump, at no charge. Never had issues with them, and they always have a massive queue of bikes waiting for a service, so I can't see them being too in-competitive. When I frayed the gear cable on my roadbike a few months back, he gave me a couple of new cables for free.
As to the trails, I love Mugdock. It's my regular haunt, granted I'm no jump/drop hunter. The best trail, as far as I'm concerned, starts just outside Mugdock in Milngavie, runs past the Kyber Pass and along the West Highland Way out to Dumgoyne and the distillery, along some lovely single track, then up behind the distillery, through the forrest to Strathblane, and then a short road trip into Blainfield, from there up into Mugdock via the stables, then to the visitor centre for coffee before heading down Rosie's Road via Mugdock and back along the WHW to Milngavie. It's a great loop - known as the Dumgoyne Loop. Worth a look if you ever visit Mugdock for a cycle.
Just because he was over-charged, doesn't mean the price charged wasn't unreasonable
IMHO I reckon it is unreasonable. I also reckon kicking of and swearing is unreasonable as well.
No real winners here 🙁
All the best, Richard Turpin.
27 quid for a brake cable? Highway robbery
(IGMC)
Brilliant, all the stories above recounting the free work received from Keith, then he overcharges the OP's 9 year old niece when he does decide to present a bill!
Mmm makes you wonder.
This thread always had potential. Today, that potential was met.
Just a thought, for posterity's sake. How sure are we that Mcc01 is actually Keith @ Mugdock?
If I were a more cynical man I might suggest someone has registered an account and offered a reply designed to entice the customer back in to Mugdock Country Cycles, expecting a partial refund that will never happen, just for giggles.
I really hope I'm wrong and that MCC01 is genuinely the business owner, but this is the internet after all...
pinetree - MemberJust a thought, for posterity's sake. How sure are we that Mcc01 is actually Keith @ Mugdock?
If I were a more cynical man I might suggest someone has registered an account and offered a reply designed to entice the customer back in to Mugdock Country Cycles, expecting a partial refund that will never happen, just for giggles.
I really hope I'm wrong and that MCC01 is genuinely the business owner, but this is the internet after all...
You for or against Man Walking on the Moon in the 60s ?
How else would they know that the OP was effing and jeffing at them?
How else would they know that the OP was effing and jeffing at them?
Given the OP immediately jumped on a forum and started flaming away, it's not a great stretch to imagine he's a somewhat unreasonable and perhaps aggressive fellow.
As I say, I hope (and I'm sure i am) wrong. It was just a thought...
You for or against Man Walking on the Moon in the 60s?
For, but even if I wasn't, I certainly wouldn't be the most paranoid person on this thread.
I have checked with a number of cycle shops who ALL agree it is grossly over priced
I suspect that a number of the posts have came from friends of the owner
"engineer"...LOL
I have managed stupidly busy workshops for Evans and Cycle Surgery stores in London, a Specialized Concept store and a Giant brand store, and have never had any "engineers" work me in those workshops?
we don't employ engineers in bike shop workshops, we could not afford them, and well, they wouldn't be actually much use for bicycle repair 😉
I'm an engineer, and work in an office full of other engineers.
All the other engineers in the office know I used to be a bike mechanic (of sorts) and bring their bikes to me if they need fixed, because they can't fix them themselves.
Despite being an engineer *and* an ex- bike mechanic, I usually end up making a mess of it anyway 8)
Please do change the thread title Mods, I wouldn't want this thread to tarnish the Shop's name on a google search.
we don't employ engineers in bike shop workshops, we could not afford them, and well, they wouldn't be actually much use for bicycle repair
Don't see many bike shop assistants in an engineering office. the 'Gods gift attitude' makes them too hard to work with. 😀 😀
The bike shop has apologised and the op has apologised and both appear sincere. I think it's best left there if they are both happy.If we just carry on berating either side we just make it less and less likely that anyone will ever feel there is a point in apologising.
The bike shop has apologised and the op has apologised and both appear sincere. I think it's best left there if they are both happy.If we just carry on berating either side we just make it less and less likely that anyone will ever feel there is a point in apologising.
I got biscuits in specially
If we just carry on berating either side we just make it less and less likely that anyone will ever feel there is a point in apologising.
Yes, but we are having fun, aren't we?
Well that was a most excellent twist to end the thread. No winners here - OP feels silly for being a gobshit and the shop gets to feel silly for overcharging.
Best of all the posters defending the price get to look like mugs and those saying he should have grown a pair and said something in the shop instead of bitching on a forum get to learn it's possible to do both (and then some by the sounds of it).
Nice work all around!
Well that was a most excellent twist to end the thread. No winners here - OP feels silly for being a gobshit and the shop gets to feel silly for overcharging.Best of all the posters defending the price get to look like mugs and those saying he should have grown a pair and said something in the shop instead of bitching on a forum get to learn it's possible to do both (and then some by the sounds of it).
Nice work all around!
and there was some engineer bashing and I work in a bike shop posts...
perfect thread
we don't employ engineers in bike shop workshops, we could not afford them, and well, they wouldn't be actually much use for bicycle repair
One of my mates is a proper PhD'ed civil engineer, earns a lot more than me helping to design bridges.
I wouldn't trust him to put up a shelf never mind fix my bike
One of my mates is a proper PhD'ed civil engineer, earns a lot more than me helping to design bridges.I wouldn't trust him to put up a shelf never mind fix my bike
someone is not good at doing some things that have no relation to their job........Shocker
good mate of mine has a Masters degree in engineering and works for a living designing suspension kinematics and physical packaging for a bike "brand", his bikes are well regarded.
very smart guy, but would not trust him to put a boxed bike together...and he is the first to admit that.
bike mechanics have been told since time began that a customer who is a "an engineer" knows better
A lot of my friends have Master degrees in engineering and can all fix there own bikes.
I'm an engineer, and I pay £160 a year for some more letters after my name to prove it.
I can also hang wallpaper, put shelves up level, work on my car and fix a bike. None of which are in any way engineering, those job titles would be 'painter and decorator', 'handyman', 'mechanic' or possibly 'technician'.
Still unemployable though 😥
I've just decided that the internet has been deteriorating since it went mainstream and is now dominated by ****s.
As evidenced by this thread and by D. Trumps Tw*tter account.
Hence I must remove myself from the internet.......
thisisnotaspoon - Member
I'm an engineer, and I pay £160 a year for some more letters after my name to prove it.I can also hang wallpaper, put shelves up level, work on my car and fix a bike. None of which are in any way engineering, those job titles would be 'painter and decorator', 'handyman', 'mechanic' or possibly 'technician'.
Still unemployable though
Too good an opportunity too miss posting this video .
Haud the bus, it's been eight hours and a page-and-a-half, and only one person has picked up on the R.Turpin banter?
Poor form STW, poor form indeed..
Glad there was some sort of resolution to this.
Time to let the thread go nu-nights I think.
I'm off to read about bike stuff instead.
picked up on the R.Turpin banter
I picked up on it, a weak attempt at irony.
I think he knew he'd overcharged them and because the OP was gobbing off in the shop he thought he'd keep the tenner and kick them out.
AND
He would of got away with it if it wasn't for you pesky kids! 😆
Haud the bus, it's been eight hours and a page-and-a-half, and only one person has picked up on the R.Turpin banter?Poor form STW, poor form indeed..
Nope, STW has been busy willy waving and engaging in "I am considerably more" ... "than you" , as is usual as soon as it gets away from actual questions about bikes and gets dangerously close to 'is it time for tea, yet?' and 'what's for pudding?'
Haud the bus, it's been eight hours and a page-and-a-half, and only one person has picked up on the R.Turpin banter?
Everyone picked it up. No one felt the need to share.
I just felt that the R.Turpin gag would hold up the thread humour.
Thread of the year (so far) nomination 😆
Kids only need one brake anyway
Sorry for veering off topic, but.....
thisisnotaspoon - MemberI'm an engineer, and I pay £160 a year for some more letters after my name to prove it.
That's [s]cheap[/s] good value! Who's that with? And what letters do you get?
I pay around £230 to the IMechE - for that, as far as I can tell I get a very boring magazine once a month & if I decide to go chartered everyone tells me my salary will leap up, but no one can tell me by how much or whether it actually will. But, I then have to pay >£400 a year for the privilege.....thinking of sacking them off & trying the IET....
Well that was a most excellent twist to end the thread. No winners here - OP feels silly for being a gobshit and the shop gets to feel silly for overcharging.Best of all the posters defending the price get to look like mugs and those saying he should have grown a pair and said something in the shop instead of bitching on a forum get to learn it's possible to do both (and then some by the sounds of it).
Nice work all around!
Exceptional summary
I pay around £230 to the IMechE - for that, as far as I can tell I get a very boring magazine once a month & if I decide to go chartered everyone tells me my salary will leap up, but no one can tell me by how much or whether it actually will. But, I then have to pay >£400 a year for the privilege.....thinking of sacking them off & trying the IET....
Interesting, as I pay about the same as you (as a chartered engineer) to the IMechE including my professional engineering fees/engineering council stuff - £265 IIRC.
Im struggling to let this thread go, it is though I suppose time to move on. This did kick the BPW refunds thread into a cocked hat. Sanny, how about a top 10 cretin driven threads review? We are after all in the internet age
Its a shame that we cant have some sort of rule to stop people who only use this place as a less regulated alternative to fleabay using their first contribution to the forum to publicly rubbish someones business
I pay around £230 to the IMechE - for that, as far as I can tell I get a very boring magazine once a month & if I decide to go chartered everyone tells me my salary will leap up, but no one can tell me by how much or whether it actually will. But, I then have to pay >£400 a year for the privilege.....thinking of sacking them off & trying the IET....
I always laugh when non chartered engineers add letters after their names to show they are an affliate member. as far as I am concerned you are either a charted engineer or you should list all your magazine subscriptions after your name.
You are probably more likley to get a job but i thing the jump in salary thing is a myth for most engineers.
Buckster, Semi-retired, semi Professional Race Bike Rider, STW, MBUK, MBR, CW (and bar)
Docgeoffyjones STW, Razzle, Good House keeping
Looked into chartered status, but then realised contracting makes far more money and no one cares about the letters after your name. Half the time they don't even check qualifications or references. Quick interview, can you do the job, start tomorrow? Cool. Soon find out if you're garbage and out the door within days.