Since late last year, my Garmin 500 hasn’t recorded a single segment despite my crossing probably hundreds on my usual routes.

I wasnt that bothered on the winter training bike but after getting the best bike out again I would like to know how I’m doing against my last years times.

Has anybody got any suggestions for what the issue may be? It has always been a bit temperamental, recording segments about 75% of the time (and usually not recording when you’re having a good day and feel like you’ve been flying). I don’t really want to have to buy another GPS. My settings in Garmin all seem to be unchanged but I have a vague recollection it may have stopped recording segments after an update.

Thanks.

Is it recording all your ride?

As above just clarify what you mean by not recording a segment? Are you talking about Strava or Garmin segments?

try a hard reset (save your data to an external drive first)

The unit is recording all of the ride but when I upload to Garmin connect it says ‘you did not cross any segments’.

Its baffling, because when I look in detail at the ride, it clearly has crossed segments.

It’s probably because you’re the only person still using Garmin segments. 😉

Do you have a Strava account? If so, is that showing you riding in segments? If so, I’d suggest the Garmin website has gone daft again…

My 510 hasn’t recognised a Connect segment since September last year.

I have a couple uploaded to the device and it pops up the countdown and runs the virtual partner OK so I know that the Edge is working.

Looks like a bug with the Connect Site but I haven’t cared enough to raise a support query yet, don’t care enough to go back to Strava either.

Wasn’t sure if it was a privacy thing as I have my Connect profile locked down.