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  • would you send it back?
  • turneround
    Full Member

    Just got a new easton ec90 stem from Merlin for the road bike. whilst examining it this morning (unfitted, only got it yesterday)there is a small 'gouge' taken out of the carbon where the steerer goes. Looks superficial and perhaps something from the mould…Shall i bother to send it back for a replacement?

    Posted 13 years ago
    benji_allen
    Free Member

    Send it back. Why should you pay full price for defective goods?

    Posted 13 years ago
    ojom
    Free Member

    Pic?

    Posted 13 years ago
    kaesae
    Free Member

    I agree with thebikechain.

    Post a pic let us see what you're talking?

    Posted 13 years ago
    turneround
    Full Member

    ahh, its going back to merlin, sorry about no pic, havent got a clue how to do that on here (even after being a memebr for 5 years!)

    Posted 13 years ago
    kaesae
    Free Member

    tinypic

    Posted 13 years ago
    njee20
    Free Member

    Just got a new easton ec90 stem from Merlin

    Why should you pay full price for defective goods?

    Surely nothing from Merlin is 'full price' 🙂

    I'd send it back.

    Posted 13 years ago
Viewing 7 posts - 1 through 7 (of 7 total)

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