Hi
EHO here for my sins!
Been watching this thread since it started debating whether to post or not-might open a whole can of worms but……
Simply put Food businesses are scored on 3 criteria-structure/cleanliness, safe systems and management.
A major failure in one area could result in a low score (0-1) but it would have to be major and would likely lead to enforcement.
Less serious failures in 2 or more areas could lead to a poor score-say a 2 but minor failures would give a 3-5 score depending on what they are.
It is quite easy to get a 4-5 rating if you run your business properly.
The government produce a pre printed FREE document with gaps to fill in which satisfies the criteria for paperwork in most businesses except major organisations. This takes about 2 hours to complete initially then less than 5 MINUTES a day to maintain. Not arduous
And that’s it-keep your premises in good order and clean, buy from reputable suppliers, train your staff to basic levels and show you can produce safe food equals a good hygiene rating!!!!
There is no legal requirement to display your rating but that’s coming. If its not displayed ask yourself why!!!!
This is no indicator of food quality though.
If people have poor ratings they are just ignorant, cutting corners or just not trying-generally speaking.
I wouldn’t go to someone who was less than a 3 without knowing it
Cheers
Steve