I had a new clutch, diff and gearbox oil for my van back in April, paid but still not had any invoice or receipt or even a service stamp to say its been done.
Just about to go back today after searching through my credit card statements for 20 minutes…had the bonnet resprayed, paid for it on the first invoice (card machine was bust the first time) and been in since with proof, they are still sending me invoices, the last one (just before christmas) says court action within 14 days.
I’m not walking out of there until they give me a bloody receipt this time, they always seem happy at the counter but nothing gets fixed.
Another reason to do my own servicing in future (though I appreciate its not really practical with a Maserati!)