Recently got a new commuter, a Kona Dew Drop. Today I took it out of the back of my car (kind of defeating the point I know) and the rear derailleur and replaceable gear hanger just fell off. There's no evidence of anything shearing, but I can't find the bolt to refit it which must have rolled away.
I've only ridden the bike 4 or 5 times on nothing tougher than a gravelly path so surely it should not have fallen out anyway, its never happened on my mounatin bikes which take much more of a battering!
I've got it booked in for 1st service on Tuesday anyway, so should the bike shop replace the bolt and refit it for free?
Thoughts?