I was with O2 for 18 months and they’ve been fine – hardly a problem but they’ve gone and sold the business to Sky – who I don’t want to give my money to.
I’ve moved to Tesco but they can’t get the service to work – insisting the fault’s inside my house even though there’s been no problem at all for 18 months with O2…
I’ve had BT and Virgin in the past – neither could get the service to work and customer services were appalling (and appear to have bad reps generally)
So looking at alternatives, Talk Talk and Everything Everywhere get poor reviews for customer service (which is pretty important IMO with broadband as it’s not something you can sort on your own)
I’ve heard PlusNet service is poor but this is just hearsay.
I’m not after the cheapest deal, just something reliable with customer service who can actually sort problems out (and can do evening/weekend engineer callouts)
Do I have any options at all? 😯