A few years ago an elderley customer, was painting his staircase and i was due to lift the carpet and fix the floor boards down, arrived knocked door, then heard a bang -bang -bang like something falling down the stairs, shouted all ok in there, and looked through letter plate, white paint all over stairs , wall etc, eventually old chap came down stairs, covered in paint, he had been painting ceiling when he heard the knock , forgot he was on a step ladder, fell, knocked tin of 5 lt white paint off ladder down stairs .
Insurance paid for new carpets, and total repaintiing of staircase, first calim he had made in 50 plus years he said.