I’ve tried unsuccessfully to telephone Ribble Cycles but all I get is the same answer machine message ‘send an email or call tomorrow’. I done both, several times without any success.

Anyone know what is going on there?

cheers

they’re crap unless you go in the shop 🙁

Coming up to end of financial year so could be stock taking?

Ribble cycles in Sh*te customer service shocker……

It’s their “Gimp” day, once a year staff members recreate the Pulp Fiction gimp scene in the stockroom.

allthepies – Member

It’s their “Gimp” day, once a year staff members recreate the Pulp Fiction gimp scene in the stockroom.

😆 😆 😆

Well done – made me laugh out loud.

Well least they could have invited a few customers!!!

Coming up to end of financial year so could be stock taking?

?????
What SFB said and they are still rubbish in the shop

When I worked there many moons ago I remember stock take being around this time. Might be nothing to do with year end etc. though.

Chill, they will be working so hard to fulfill the order that they don’t have time to pick up the phone. They obviously consider your email to be insignificant or that you’re not spending enough to warrant attention.

HTH. 😉

It’s just so annoying that as a customer all I want is SERVICE!!!!!!!!

#at last a reply and an apology!

Amazing what a 20 odd faxes will achieve!

I undate on progress

They’re crap when you go in the shop, never mind try and phone them. Got a road bike from them a few months ago, originally said build time was 2 weeks. After 3 weeks it had not been built so said i wanted to cancel the order….they then found the time to build it! Good bike, good price, crap service!

How long ago did you work at Ribble smokey_jo?