Do not get me started on Virgin. 3 months! 3 fricking months of intermittant connections!! The last two weeks has been abysmal. Days without a connection, and then it’ll work for ten minutes and then bomb out again. I know other people in the area have similar problems, it’s not just me. Absolutely hopeless. I am killing angry about this.
So I complain. ‘You’re useless’, I say. ‘You’re not providing me any service at all, so I want to cancel’.
‘That’s fine sir, just pay us £58’. I have to pay them to leave, despite them not giving me anything for the money they take off me. If I paid a newsagent some money and then he didn’t give me my bounty and my copy of razzle, I could get him arrested, but Virgin just carry on. They even tell you that since they’ve *said* they’re looking into it, the contract is valid. I checked, they’re right. Thieves, pure and simple.
Of course, I could go to another cable company, but actually I can’t, Virgin have bought them all up. Way to go Branson.
What a bunch of tossers.