Right then..just to get into the spirit here is my contribution….
Last week I was trying to get hold of an actual person at the DVLA to speak to. No mater which option I chose I was always sent around in circles which would end with a recorded answer which was of zero use. I then decided to try and e-mail them…no luck there either, they don’t do emails!
So, I just happened to mention this to one of the guys at work. “ah, that’s simple just press “#” six times to confuse the automated system, you’ll get straight through…” So off I went, did as instructed, rang three times and a very helpful bloke in Swansea answered the phone! Best of all I’m told the same trick works with quite a few of these awful automated systems!