Thomson Seatpost Warranty « Singletrack Forum

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Thomson Seatpost Warranty

4 posts & 4 voices | Started 1 year ago by Tijuana Taxi | Latest reply from Macavity

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Tijuana Taxi - Member

Just wondered if anyone knows the details of Thomson warranty, specifically a seatpost

Bought mine ages ago and no idea where the receipt would be, but it has bent, never used anywhere near the minimum insertion point

Any point in contacting them or should I just chuck it out

Posted 1 year ago #
myheadsashed - Member

Send them some photos and explain they may be generous they may tell you to f£ck off - it always worth a well worded email.

Posted 1 year ago #
househusband - Member

Thomson posts are designed to bend (they have a bending 'fuse'; see the Thomson website) rather than snap if overloaded - might mean you'll have a problem with getting a replacement on warranty.

Posted 1 year ago #
Macavity - Member

What is a "bending fuse"?
http://cozybeehive.blogspot.com/2009/03/thomson-elite-seatpost-failure.html

Posted 1 year ago #

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