Recently installed a full set of energy-saving spotlights in my kitchen, having had one of the normal bulbs die. Within the space of 4 hours two of the 3 bulbs have gone pop and I have no box for them (put in bin, food remnants on top). I have the receipt. Will I have problems? It's only a fiver but on principle I find their poor quality bulbage quite annoying.
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Taking stuff back to Asda
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Posted 2 years ago #
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If you have your receipt you should be fine for an exchange for a year min.
For a refund I say min of month but 4hrs? you could easily get your money back.
I wouldn't worry and if they give you trouble-speak to manager or supervisor or even trading standards but doubt it will get to that.
Just smile, explain and take your choice of exchange or refund.
Posted 2 years ago # -
they'll exchange stuff under virtually any circumstances in my experience.
Act middleclass, it'll throw them off their stride.
Posted 2 years ago # -
No need for packaging if it's faulty IMO. They won't give you any bother.
Are you smugly patting your rear jeans pocket now eh
Posted 2 years ago # -
Good good, will do then! Never sure how they're going to take the whole lack of packaging thing - hence the thought out loud here!
Posted 2 years ago # -
Act middleclass, it'll throw them off their stride.
LOL
Posted 2 years ago # -
i once worked for them, they will let you have anything if you throw a paddy and cry like a girl.
they make billions and dont care about a few quid to appease people who are upset
Posted 2 years ago # -
lol, well im not sure I could muster tears over a bulb, I could raise my voice and be all English middle class fairly easily though, but in Glasgow that may well get me murdered outside in the car park
Posted 2 years ago # -
Ha, I my dad is great at this, he took back a pair of jeans "he didn't like them" after a year of purchase, they gave him a full refund. ASDA are second to non for no questions asked.
Posted 2 years ago #
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