Just happened to come across this thread whilst looking for something else. I am the said ebay "tosser", so thought I'd put my side of the story.
Bought a bike from the OP. It was delivered in a bike box, but all he had done was take the wheels off and put the bike in the box with no protection, no bubble-wrap etc... and cassette had badly scratched the the frame and one fork stanchion. On opening the box (after ParcelForce had left) immediately contacted the OP with pics and he did offer a full refund, but since I'd split and sold my bike whilst waiting for his to arrive I said that I'd rather come to some solution.
To cut a long story short, we exchanged emails, I contacted Mojo for a repair quote and sent this to the OP. Instead he offered to purchase another set of forks if I sent him the scratched ones in return (he offered this, I didn't demand it). Seemed fair so I agreed. He did purchase another set of forks on ebay but then didn't pay the seller and stopped communicating with me. I phoned him and left messages with no response and so then raised an ebay dispute, but by then it was outwith the dispute period, so had no option other than to go to small claims.
In the end it was settled through small claims mediation, point being there are always two (or more) sides to every story.